Xoom, A PayPal Service Reviews 180,087

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 115,594 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, praising its speed, reliability, and ease of use for international money transfers. Many appreciate the quick payment processing and the smooth user experience, often noting that funds are available almost immediately. However, some customers also noted concerns regarding pricing, specifically mentioning that fees can be too high or that the exchange rates offered are not always competitive compared to official rates or other services. A few other people also felt that the user experience could be improved, citing issues with login processes or unclear error messages during transfers.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its speed, efficiency, and reliability.... See more

Payment

Customers had positive experiences with payment. Many reviewers praise the ease and speed of money transfers,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising its ease of use, speed, and... See more

Price

People report ambiguous experiences with price. Many customers appreciate lower fees and good exchange rates,... See more

Response time

Customers consistently note positive experiences with response time. Many reviewers highlight the speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast easy and reliable service. Most of the time the process is relatively quick. Usually done within an hour. Be sure to send during daytime hours in the recipient country. Also, be mindful of ban... See more

Rated 5 out of 5 stars

I use this service every month. It is faster, easier and costs less than similar services. There is nothing broken so don't change the current system. Anyone that complains doesn't understand what a p... See more

Rated 5 out of 5 stars

Incredibly fast bank-to-bank (USD to PH) transfer—truly impressive! I was genuinely surprised. I’m just hoping their rates and fees are very competitive compared to others. My first transfer with Xoom... See more

Rated 5 out of 5 stars

Most convenient and reliable solution when my family is in need. Paying hospital bills and groceries for the house.having to avoid long queues or finding a place to send money to your family shouldn’t... See more


Company details

  1. Money Transfer Service
  2. Financial Consultant

Written by the company

Trusted by millions. Fast, secure, and affordable money transfers — powered by PayPal, at the speed of Xoom. Send money to over 150 countries from the United States, Canada, Australia, Europe, and the UK with flexible and convenient options, including: Bank and debit card deposits; Mobile wallet transfers (UPI, PIX, Mercado Pago, GCash, and more); Cash pickup and home delivery; and, Mobile phone reloads. When sending money to friends and family, every cent counts. We’ll show you the exact fee and the amount they'll receive before you hit send. Fees and limitations apply. Our security measures, including data encryption and 24/7 fraud monitoring, help safeguard your transactions and keep your full financial info secure every step of the way. Count on our dedicated team. We have customer service centers across the globe with support in multiple languages. Since 2001, millions of customers have relied on Xoom to send money around the world. Popular delivery options Send money directly to major partners across key corridors: Mexico: OXXO, Elektra, BanCoppel, Mercado Pago, Spin by OXXO, BBVA, Banco Azteca, Banorte India: HDFC, PNB, Axis Bank, YES Bank, Muthoot Finance, Manappuram Finance Philippines: BDO, BPI, PNB, Cebuana Lhuillier, M. Lhuillier, GCash, Coins, PayMaya, GrabPay, and door-to-door delivery

Fast, secure, and affordable online money transfers

Written by the company

Send money to Mexico
Send money to the top cash pickup locations and banks throughout Mexico, such as Oxxo, Elektra and BanCoppel. Transfer money directly to Mercado Pago and Spin by OXXO mobile wallets. Make bank deposits to all major banks, including BBVA (Bancomer), Bancoppel, Banco Azteca and Banorte.
Send money to India
Make UPI and bank deposits to all major banks, including HDFC Bank, PNB, Axis Bank and YES Bank. Send money to the top cash pickup locations and banks throughout India, such as Muthoot Finance and Manappuram Finance.
Send money to the Philippines
Send money to the top cash pickup locations and banks throughout the Philippines, such as Cebuana Lhuillier and M. Lhuillier. Make bank deposits to all banks, including Banco de Oro (BDO), Bank of the Philippine Islands (BPI) and Philippines National Bank. Transfer money directly to mobile wallets, including Coins, U-mobile, GCash, PayMaya and GrabPay. You can even go for door to door delivery service right to your recipient's front door with Signed and Delivered (S&D). Deposit directly to a bank account in the Philippines by quickly entering your recipient’s debit card number. The money will be deposited into your recipient’s bank account – like a bank deposit. Funds are typically deposited in minutes. Available only to US senders who are sending to eligible debit cards. Fees, limits and other holds may apply.
Send money to Guatemala
Send money for cash pickup and bank deposit to the top pickup locations and major banks in Guatemala, including Banrural and Banco Industrial. Deposit directly to a bank account in Guatemala by quickly entering your recipient’s debit card number. The money will be deposited into your recipient’s bank account – like a bank deposit. Funds are typically deposited in minutes. Available only to US senders who are sending to eligible debit cards. Fees, limits and other holds may apply.
Send money to Europe
Fast, secure, and affordable online money transfers to Europe. Choose from a variety of flexible and convenient options for every transfer. Transfer to bank accounts and debit cards. Send cash for pickup. Reload mobile phones. You can send USD from the United States to bank accounts across Europe using Xoom. Supported countries include Germany, France, Italy, Spain, Portugal, Austria, and more. Simply enter your recipient’s bank details and we’ll deliver the money directly to their account.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

180K reviews

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Rated 5 out of 5 stars

Great service

Great service, however the rate of exchange currency from Us$Dollars to Dominican Pesos is not match with the official rate, Xoom use very low rate and that’s not right and unfair because Xoom is taking high benefits margin of the currency exchange.

15 May 2026

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