2000 Tetley was sold off to a indian company and god don't we know it .. we in the uk are drinking dish water , they have killed a British intuition and i will not be buying any more .. 60 years i hav... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Discover the best quality tea from Tetley. Buy tea online and enjoy your morning cuppa with the different tea flavour. Visit our website for a wide range of healthy teas.
Contact info
Oldfield Lane North 325, UB6 8PN, Greenford, United Kingdom
- www.tetley.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shrinkflation - weak garbage but still want to charge you the same
This month Tetley tea bags are just awful. I thought I had a bad batch but then looked online. Lots of people saying the same thing. I need two bags in one cup (NOT a pot!) to get anywhere near a normal cup of tea. So basically a 200% increase in price. I've been a customer for 40 years - no more - bye bye Tetley.
Don't Unless you enjoy mouthful of tea leafes buy Tetley tea bags. Wrote to them without reply.
Unless you enjoy mouth full of dregs with your cuppa, avoid Tetley tea bags like the plague..They break open in cup. Wrote to Tetley and didn't even get common courtesy of a reply.
Horrible taste
I have always bought tetley teabags but the last few months the tea taste different and sometimes I cannot drink it.
Very disappointing as I live my cuppa
As a change from my normal supermarket…
As a change from my normal supermarket tea bags which are fine ,I decide to buy a 240 pack(what on earth was I thinking!) of tetleys.
These must be the worst tea bags I've ever tasted.
Like others thought poss the water,but no.
They taste of some awful chemical that I really don't think I should be drinking.My mouth feels sore afterwards.What on earth are they putting in to the bags??
Be warned
Be warned. This company has been bought out and the tea has completely changed and not for the better. The new perfumed flavour started slipping through around last Christmas, and I have finally stopped playing lotto with what I’m going to get after binning box upon box of ghastly undrinkable tea. A spectacular fall from grace from a product I have bought for 40+ years, but sadly never again
Tea bags have become so weak that they…
Tea bags have become so weak that they are a waste of time, moving to another brand.
They take an age to brew, or lots of colour floods out quickly and then the bags exhausted.
Bags left damp for an hour seem better, but generally they have gotten so bad, but any alternative.
We've always liked Tettley Tea bags but…
We've always liked Tettley Tea bags but noticed over the past year or so that the bags split leaving us drinking loose tea.
Please sort out the issues that people have complained about as Tettly should be one of the best brands.
Don't know what you've done but the…
Don't know what you've done but the Tetley original is terrible. We thought it was the milk as our cuppa tasted chalky.
But via using Scottish blend we discovered it wasn't our milk nor water but Tetley tea
I brought Tetly teabags recently and…
I brought Tetly teabags recently and they taste horribly fishy! I thought i was going mad and googled it, apparently there's a whole thread on reddit on how tetly tastes like fish. Will not buy again!
Turned weak
I love a good cup tea. I used to love tetley. They are now weak as anything they hardley put any tea leaves in the bag. Apparently been sold to an Indian company so now i know why gone terrible.
Bought some extra strong tetley…
Bought some extra strong tetley teabags. Absolutely rubbish. Extra weak more like.
Even after brewing for 5to6 minutes the tea is weak with no flavour and tasteless.
Asda,s cheapest teabags taste better than this rubbish.
Tetley should be ashemed.
Threw the whole box in the bin.
Fred must be spinning in his grave!!!
OMG, the taste of Tetley is completely different to what it used to tasted like!
It is now bland, harsh & bitter & it doesn't even smell the same - today it tastes like Tesco's CHEAPEST tea bags?!?
I grew up on Tetley & loved it back in the 70's, 80's & 90's - then I quit drinking tea & coffee completely in 1999--- fast forward to now: (June 2026)..just had my first cuppa in all that time - I was so looking forward to the old familiar flavour that made it stand out from the rest in the UK.
I used to make a bangin' cuppa - all my mates would agree.
But the taste & flavour of it nowadays is awful - I've just thrown out 199 Tetley teabags..I wouldn't wish it on my worst enemy - it is vile!!!
I asked AI about who now owns Tetley & it immediately started to defend the company- so I told AI straight, to stop defending the company & it immediately agreed with me & apologised for sounding like a corporate sales rep..(that surprised me)..it then told me the truth. Tetley was bought out by the global Indian industrialist company known as Tata (they own half the worlds food companies & have their claws in so many different things inc steel) Now all of their tea comes from the cheapest possible global tea auctions* And it isn't chopped or dried like it used to be either?? Now it's chopped down so fine that there's no point letting the teabag stew a while, cuz it only makes it worse (I don't think that's possible)..at least I hope not.
So I asked AI which tea today is closest to the proper tea taste, that I can remember & only two brands stood out - one of them is in Yorkshire & the other sounds like the ships that first brought tea to the UK in the 1800's..I can't say more than that or Trustpilots algorithm won't allow me to publish this truthful review.
YUUUUCK!
Shame on you Tata, shame on you!
And it's one of the most expensive??
Fred, must be spinning in his grave!
I had the great misfortune of having to…
I had the great misfortune of having to endure several cups of this monstrosity of a tea. Why anyone would choose to drink let alone spend good money on it I have no idea. If all you have ever known is dishwasher tea then you really need to stop assaulting your taste buds and opt for an everyday brew by teapigs. You will thank yourself and so will your taste buds
It was my favourite brand
It was my favourite brand. But recently the tea taste has gone bad and quality is not what is used to be. Sad. Need to look for another brandl.
I bought a box of 240 they are very…
I bought a box of 240 they are very weak, 2 make a decent cup, ive since changed to Yorkshire T bags which are much stronger and one T bag makes a decent cup.
Tetley is finished
Tetley is finished. Used to be Number One, but now not even worth rating to be honest. A spectacular fall from grace. And the current advert with the old codger asking his wife “Are you still here?” is absolutely disgraceful.
LESS TEA PER BAG.
LESS TEA PER BAG.
They have at some point in the last year or so reduced the amount of tea per teabag. My experience is only with Tetley original one cup (440 pack).
Simply, the newer teabags I have bought taste weak and feel light. Thankfully I had some old teabags in the back of the cupboard and was able to compare. The new bags are weighing just over 2g with the old ones weighing just over 3g.
Old pack = 1320g
New pack = 880g
STILL THE SAME PRICE.
Half the weight but same price & no acknowledgment of it….
I have recently (within the past 2 weeks) bought a bag of 440 one cup teabags.
Initially when I took one out it felt light & thin, I poured them all out and they all felt & looked the same and tasted EXTREMELY weak like literally milky water.
I still had some left from a bag of 440 I had from 2025 that I forgot about, found them & immediately felt the difference.
I weighed multiple from both bags and the new bag per teabag was 1-1.5g less.
That’s 440g less per 440 bag of tea bags.
I paid the same amount as I did in 2025 and the previous few years.
Literal robbery and I won’t ever be buying Tetley teabags again.
I've drank Tetley tea all my married…
I've drank Tetley tea all my married life (51 years). Not anymore it's like dishwater. We now drink Yorkshire Tea what a difference. How tea should taste.
Tetley decaff tea bags
Opened a box of tetley decaff...disgusting, tasted of perfume will be putting the full box less 2 in the bin
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








