Stash Reviews 5,411

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,305 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the user-friendly experience, noting that the app and website are easy to navigate and understand, especially for beginners in investing. Many appreciate the ability to buy fractional shares and the educational resources provided, which help them learn about stocks and bonds. The value for money is also a strong point, with people finding the platform beneficial for building their portfolios and saving for the future. However, some customers were dissatisfied with payment-related issues, including confusion during the sign-up process and difficulties with transferring funds. A few also mentioned changes to the service, such as the quality of their physical cards and the reduction in stock rewards.

What people talk about most

User experience

People report positive experiences with user experience. Many customers find the app easy to use, intuitive,... See more

Application

Customers consistently note positive experiences with the app, praising its ease of use and informative... See more

Product

Clients share positive opinions on the product. Many reviewers appreciate its ease of use for investing, with... See more

Payment

Users describe ambiguous interactions with payment. While some customers report positive experiences, such as... See more

Value for money

Customers had positive experiences with value for money. Many reviewers appreciate the low maintenance fees... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’m know zero about investing, but someone encouraged me to get the app. With his assistance, I am starting to figure it out. He showed me areas I need to tap on to understand what I’m doing. I still... See more

Rated 4 out of 5 stars

When I was moved to STASH my account and the accounts for my grandchildren were listed yesterday I noticed my account was gone. I called and found out it had been put in a Public account. There should... See more

Company replied

Rated 4 out of 5 stars

I like Srash, its easy to invest and I have custodial accounts that makes it easy to save for little ones. The reason for only 4 stars is because of the changes they have made. I opened a savings acc... See more

Company replied

Rated 5 out of 5 stars

I got in on this when they first launched and have used it every day since. Stash is an EXCELLENT app for managing your finances. The ability to buy slices of stocks and mutuals gives any person the a... See more

Company replied


Company details

  1. Investment Service
  2. Alternative Financial Service
  3. Financial Consultant
  4. Non-Bank Financial Service

Written by the company

Stash is a personal finance app that can help anyone improve their financial life. From budgeting to saving for retirement, Stash features banking, investing, and advice all in one app. We’ve helped millions of Americans reach their financial goals–all for one low monthly price.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 5 out of 5 stars

I'm testing the waters but so far so…

I'm testing the waters but so far so good.

13 April 2026
Stash logo

Reply from Stash

Hi Michael,

Noted on your feedback. We’re glad to hear things have been going well so far as you get familiar with the app. If any questions come up, our Learn resources at http://learn.stash.com or the AI Money Coach in the app may be helpful.

Thanks again for sharing your experience.

The Stash Team

Rated 5 out of 5 stars

I opened a trading account for my son a…

I opened a trading account for my son a few years ago with Stockpile, and it was a great experience. I'm hoping Stash will continue that success. I'm excited about the futures stash offer.

20 April 2026
Stash logo

Reply from Stash

Hello Hamid - We’re glad to hear the experience was a positive one, and we appreciate you sharing that with us. It’s always encouraging to know when a previous experience leaves a good impression.

If you have any questions as you explore Stash, our Learn resources at http://learn.stash.com or the AI Money Coach in the app may be helpful.

Let us know if anything comes up.

The Stash Team

Rated 3 out of 5 stars

Having a bad experience with trying to…

Having a bad experience with trying to add money onto it with my main account

13 April 2026
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Reply from Stash

Hi Jeremiha,

We’re sorry to hear this has been frustrating. For help with adding money, please contact support@stash.com or call (800) 205-5164, Monday through Friday, 8am to 8pm ET. If you’d like general guidance in the app, our AI Money Coach may also be helpful.

We appreciate you bringing this to our attention.

The Stash Team

Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.

Rated 5 out of 5 stars

Information

Information and simplicity

8 December 2025
Stash logo

Reply from Stash

Hi Dirk,

We’re glad to hear the experience felt simple and informative. Clear, straightforward feedback like this means a lot to us.

If you ever want to explore more general money topics, our Learn resources at http://learn.stash.com and the AI Money Coach in the app can be helpful.

Thanks again for taking the time to share your thoughts.

The Stash Team

Rated 5 out of 5 stars
Stash logo

Reply from Stash

Hi Hiram,

We’re glad to hear your experience has been encouraging. Thank you for taking the time to share your feedback.

If you ever want general guidance or have questions, our Learn resources at http://learn.stash.com and the AI Money Coach in the app may be helpful.

We’re here if anything comes up.

The Stash Team

Rated 5 out of 5 stars

So far so good

8 April 2026
Stash logo

Reply from Stash

Hi Robert,

We’re glad to hear things are going well so far. Thanks for taking the time to share your feedback.

If any questions come up, our Learn articles at http://learn.stash.com or the AI Money Coach in the app may be helpful.

The Stash Team

Rated 5 out of 5 stars

I’m brand new to this world

I’m brand new to this world. So far so good! I have Robinhood too but this is easier and more user friendly.

10 April 2026
Stash logo

Reply from Stash

Hi Darryl,

We’re glad to hear your first impressions have been positive and that the app feels easy to use. Starting something new can come with a learning curve, so it means a lot to know the experience has felt straightforward so far.

If questions come up as you continue exploring, our Learn resources at http://learn.stash.com and the AI Money Coach in the app may be helpful.

The Stash Team

Rated 5 out of 5 stars

Everything was easy and if I dont…

Everything was easy and if I dont understand they will explain it.

10 April 2026
Stash logo

Reply from Stash

Hi Elena,

It’s great to hear that things felt easy to use and that our explanations were helpful when questions came up. Clear guidance can make a big difference, and we’re glad that came through for you.

If anything ever feels unclear, our Learn resources at http://learn.stash.com or the AI Money Coach in the app may also be helpful.

We’re here if you need anything else.

The Stash Team

Rated 5 out of 5 stars

Invest

Good and best

17 April 2026
Stash logo

Reply from Stash

Hi Duk,

We’re glad to hear your experience has been a positive one. Thank you for taking the time to share your feedback.

If questions ever come up, our support team is here to help, and you can also find educational resources at http://learn.stash.com or in the AI Money Coach in the app.

The Stash Team

Rated 5 out of 5 stars

Good investment

Good investment

16 April 2026
Stash logo

Reply from Stash

Hi Hassan,

We’re glad to hear your experience has been positive. Thank you for taking the time to share your feedback.

If you ever have questions, our Learn resources at http://learn.stash.com and the AI Money Coach in the app can be helpful places to start.

Let us know if we can help with anything else.

The Stash Team

Rated 5 out of 5 stars

Easy to use and navigate throughout

Easy to use and navigate throughout

16 April 2026
Stash logo

Reply from Stash

Hi Ty,

It’s great to hear that the app has been easy to use and navigate. Thank you for sharing that with us.

If any questions come up, our Learn resources at http://learn.stash.com and the AI Money Coach in the app can be helpful places to start.

The Stash Team

Rated 5 out of 5 stars

Really been good so far.

How to save money.

6 April 2026
Stash logo

Reply from Stash

Hi Ashley,

We’re glad to hear things have been going well and that Stash has been helpful as you think about saving money. Thanks for taking the time to share that with us.

If you ever want more general guidance, our Learn articles at http://learn.stash.com and the AI Money Coach in the app can be useful resources.

We’re here if questions come up.

The Stash Team

Rated 5 out of 5 stars

i love u all s as

i love u all it

15 April 2026
Stash logo

Reply from Stash

Hi Frank,

We’re glad to hear your feedback and appreciate you taking the time to share it. Messages like this mean a lot to us.

If you ever have questions or want to learn more, you can visit http://learn.stash.com or check out the AI Money Coach in the app.

The Stash Team

Rated 5 out of 5 stars

Easy transaction and very helpful

Easy transaction and very helpful

8 April 2026
Stash logo

Reply from Stash

Hi Donterra,

We’re glad to hear the experience felt easy and helpful. Thank you for taking the time to share your feedback.

If anything ever comes up, our support team is here to help, and you can also find educational resources at http://learn.stash.com or in the AI Money Coach in the app.

The Stash Team

Rated 5 out of 5 stars

Great app!!!!

6 April 2026
Stash logo

Reply from Stash

Hi Jamie,

We’re glad you took the time to share this with us. It’s always encouraging to hear when the app is working well for you.

If you ever have questions or want help finding resources, our Learn articles at http://learn.stash.com and the AI Money Coach in the app can be helpful.

Thanks again for your feedback.

The Stash Team

Rated 5 out of 5 stars

Quick and easy

7 April 2026
Stash logo

Reply from Stash

Hi Amanda,

Thank you for sharing your feedback with us. We’re glad the experience felt quick and easy. We are excited to see you build long-term wealth.

If any questions come up, our Learn resources at http://learn.stash.com and the AI Money Coach in the app are available.

The Stash Team

Rated 5 out of 5 stars
Stash logo

Reply from Stash

Your feedback means a lot, and we’re glad the experience has been a good one so far. Learning as you go is part of the process, and we’re happy to be part of that journey.

If questions come up, our Learn resources at http://learn.stash.com and the AI Money Coach in the app can be helpful.

The Stash Team

Rated 5 out of 5 stars
Stash logo

Reply from Stash

Hi Kelly,

We’re glad to hear saving with Stash has felt easy for you. Thank you for sharing your feedback.

If you ever have questions or want general guidance, our Learn resources at http://learn.stash.com and the AI Money Coach in the app can be helpful.

Let us know if we can help with anything else.

The Stash Team

Rated 5 out of 5 stars

It was a experience that was interesting

It was a experience that was interesting

16 March 2026
Stash logo

Reply from Stash

Hi Cirio,

We’re glad you took the time to share your experience with us. Even a brief note like this helps us understand how people are feeling about Stash.

If any questions come up, you can always visit http://learn.stash.com or check out the AI Money Coach in the app for general guidance.

The Stash Team

Rated 5 out of 5 stars

Great customer service

Great customer service

13 April 2026
Stash logo

Reply from Stash

Hi Lisa,

We’re glad to hear our customer service stood out to you. Thank you for taking the time to share your feedback.

If anything ever feels unclear, our support team is here to help, and you can also check out the AI Money Coach in the app for general financial guidance.

The Stash Team

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