salonspy.com Reviews 

Really supports our business, great customer care

We started using Salonspy about a month ago, and we’re absolutely loving it so far!

It’s been fantastic to receive valuable feedback from our clients and get a better insight into their experience in the salon. I particularly love the KPI questions, as they give us a great way to monitor our performance and identify areas for improvement.

Adam has been incredibly helpful from the very beginning, guiding me through the setup process and making everything so easy to understand. Nothing has been too much trouble!

I’m really impressed with Salonspy so far and would highly recommend it to any salon owner looking to improve their client experience and grow their business!

Adam is absolutely fantastic to deal with. He is always at the other end of the phone, so helpful and always willing to go above and beyond. The software is brilliant, but it’s the personal service and support that really sets Salon Spy apart. Nothing is ever too much trouble, and I couldn’t recommend him highly enough to any salon

We’ve had a great experience with SalonSpy. Adam was incredibly helpful and took the time to explain the process thoroughly, making everything easier to understand. Having our reviews now linked to Google reviews and making our social media work better is brilliant. We’re looking forward to seeing how it helps boost our salon’s presence. We would definitely recommend.

SalonSpy has been a fantastic addition to our salon. It gives our clients a platform to share their experiences while providing us with valuable feedback to help us continually improve. It’s also been great for the team, helping them recognise where they can do better and celebrate the wins when positive reviews come in. It’s become a really useful tool for building a stronger service culture within the salon.

My clinic has been using Salonspy for 2 years and has made a massive impact on the success of our business.
When we launched the business no one knew what our service was and how we could change the lives of women. Skip 4 1/2 years and the industry has become a lot more competitive. Salonspy has enabled us to be ahead of our competitors, we have learnt to ask our clients for a review that goes into detail about their symptoms before treatment and where they are now. It’s the most powerful tool to gain trust from future clients. We no longer worry about newcomers opening up down the road. The reviews have put us in a different league and they won’t be able to catch up. They are quite literally the ‘lifeblood’ of our business. Thank you Adam and Salonspy for making the process so easy. Charlotte Proudman, Female Health Matters Ltd.

We’ve had a really positive experience with SalonSpy so far. Adam has been incredibly helpful and knowledgeable, and has made the whole process really straightforward.

One of the things we’ve found most useful is being able to dive deeper into our reviews and get a better understanding of client feedback. We also really like that we can set our own KPI question, so the feedback is more relevant to our salon and what we want to measure.

We were initially a little worried that using SalonSpy might mean we received fewer Google reviews, but it has actually encouraged clients to refresh their older Google reviews too, which has been a real bonus.

Overall, we’ve found SalonSpy really useful and Adam has been great to work with.

Does exactly what it says on the tin - efficient and smart

Brilliant experience. Simple but cleaver concept. Adam was friendly and supportive. Im really happy and excited going forward. Thank you, Emma.

Today I had my colour done at the Ayr campus, and I love the colour. I especially like the fact that the teachers are there to teach the students and give them tuition all the way, which made me feel more confident and heard, as mostly all salons have hairdressers renting chairs, with no accountability to the head stylist.
Also, the prices are very low and affordable.
I highly recommend.

There is so much to salon spy. Boosts income through new client recruitment, it helps you understand what’s going well and not so well and engages the team. It’s excellent. 👍

An Outstanding Company - they go above and beyond to make sure everything is perfect and listen to all feedback. The reviews on our site are already converting customers. If you haven't got this prodect then you should have.

We're blown away. With salonspy we've just switched on this amazing resource for our salon group.

The positive feedback from our guests gives our team the biggest boost and spreads the word on their character and skill to future guests. These verified reviews are filled with heart felt words and insights that say more about our team than any bio ever could.

And the private feedback? It's essential to for us to iron out any glitches to ensure we continue to grow and evolve as a team delivering the very best.

Thank you salonspy.

They only publish good reviews.

And pre-empting the response given to others: The website doesn't say you need to register and I didn't get any follow up emails in my inbox or junk folder asking me to register. In fact the email address isn't even a mandatory field, so this excuse doesn't even make sense.

The Salon Spy system has been a fantastic tool to allow gaining reviews easier and professionally while enabling us to give feedback for us to pass on to our staff. Nice and simple to use for us and clients leaving reviews, saves so much time.

A great company to work with that helps built trust in my salon!
They make it really easy for clients to review their experience and help to build a repuation that is important when trying to keep clients and seek new ones. They are helpful, easy to use and cost effective.