Retailer doesn't follow own return policy!
Retailer doesn't follow its own policies!
I ordered something which arrived and wasn't quite right so I requested a free and easy return as per the officesupplies.org.uk return policy. The return is supposed to be a free collection but Gemma North (Customer service advisor) refused it and said I need to return the order at my own cost.
Why does officesupplies.org.uk even have a published return policy if they can't even follow it themselves?! This is deception!!







