Nicequest Reviews 2,660

As with previous posters below, I have just got within a few shells of the £50 Amazon gift card, which was there at the weekend. When i signed in Monday morning thats now gone up to £100 minimum and i'll need another 1000 shells!!! Emailed & tweeted them but no response, makes all the time and effort seem pointless...and I thought before they were one of the better ones, appears not........

................as a further update 2 weeks later, i actually tried to redeem as a different gift. After accepting the order, received an email 5 mins later "sorry your order cancelled, our service provider cant process the redemption"......

...what an absolute joke

The surveys are fun and well designed.
The gifts are good quality, branded products and other non-known brand items.
There's a large selection of gifts. Some aren't in stock. Most are.
Sometimes they pay you back 'shells' for surveys you've completed where you've been underpaid. This is something other survey sites don't do. Usually, they don't pay you at all.
It's a nice site. And it works well.

What can I say about NiceQuest? Well, I ordered 2 gifts on the same day, received an email the next day stating the first order shipped and would be receiving it in 10 days. Then a couple days passed and received another email stating my second order was cancelled. Ok, no problem. The 10 days pass and I send an email asking about the first order. Guess what? Their "supplier" is currently out of stock for that item too. I highly doubt they have anything available to order to redeem your shells especially since they no longer have the gift cards anymore. NiceQuest sucks. Don't waste your time.

I am fed up with it now.. It takes a lot of time to fill in the surveys and you barely get a few points! As other reviews, I tried to get the Amazon card but they kept increasing the value of the giftcard and now it is £50! When I finally managed to collect these 965 shells (god knows how many months and surveys it took me!) it is showing this gift card unavailable. No response for the message I sent them, but seeing their response here, it would be the usual how they are working on improving their shop blah blah. So I think I will stop participate and uninstall the plugin that harvest my data for free. I really am only interested in amazon vouchers as the crap they have in other categories is not only not to my liking but also seriously overpriced for your time. I am very disappointed but I would rather focus on the other websites that give proper incentives. Unless, they wake up and reintroduce the vouchers which are actually available and accessible.
If you haven't joined yet, don't bother.. There are more reliable sites.

I've never had problems with shells collection, but that's the only positive thing I can say about this platform. Questionnaires are few and far in between, and not very "lucrative". Even worse, the "gifts" are overpriced, and gift-cards are constantly canceled: for example, when I signed up, they had 10-20 EUR ones, but they kept increasing the value (and therefore the amount of shells necessary). I think they do it on purpose, because the changes are just too well timed with big shell rewards to be casual. I'll stick with them to at least try and get my time's worth, but I strongly recommend to anyone NOT to sign up with them: they're horrible.

Incorrect! Minimum gift card is $ 50 and after 3 months of doing surveys and arriving at 85 shells (about $ 6) they write me an email, telling me that I am no longer fit to continue on their platform and to receive surveys !! time, given all my data and I will never receive my $ 6 earned! very very bad! I do not recommend all surveys that have a high payment threshold or those that interrupt the survey in the middle, saying that you do not qualify: They are excuses to collect your opinions anyway, without paying you !!

I agree with everything everyone else has been saying in regards to the gift cards issues!
When I first joined I was well impressed that I could quickly spend my shells on a £5.00 M&S voucher for 75 shells. Then the goal was moved to a £10.00 gift card, then after that they disappeared!
I started ordering Feel Unique vouchers for £10.00 then the goal moved to £20.00 and then no more gift cards for Feel Unique!
As others have said, the only one now available of any use is an Amazon gift card for £50.00!!!!!! I actually loath Amazon, so there is nothing worth redeeming my shells for on the site!
IF you email them you get the same ROBOT response that all the others have had underneath their complaints on here!
''We are constantly updating our catalogue.....'' blah blah blah!!!!!
RUBBISH! They obviously have no respect for panel members!
Whats the point in earning shells by taking surveys if there is nothing worth redeeming them for!
COME ON Nicequest, reward the members and they will stay! Without members you have nobody to complete your market research studies and then eventually no clients!
Think about it!
Other sites can get it right, why can't you?
Wait for the response everyone, soon to come in the form of the ROBOT ie. We don't give a stuff about you!

I ordered something on April 10th and when I went online to find out that my order was cancelled and I wasn't notified. That was poor business.

My order for wine 7414044 shipped 12 days ago still hasnt come and sent 4 messages to them and no replies .
Took ages to get to gift too as hardly get any surveys.
Not happy at all!
Update.Still no answer from nicequest to say whats happened but on tracking link says parcel returned to sender!
Arrgh!

Nicequest are very good at promises but awful at delivering their promises.

They make the claim that they will add points (shells) to your account when you install the app on your phone. They don't do this but it is a good scam. When you complain, with photographic proof of installation, they ignore you.

When you remind them of their contractual obligations they threaten to deactivate your account. (Wouldn't be a bad thing as their attitude is rude and their customer service is dire).

I would advise everyone to avoid touching these thieving scamsters with a very long barge pole.

I wish they would bring back giftcards the gifts use a lot of shells and I don't need any of the items offered. We are selling our privacy for pennies. And please don't tell me that you will consider it, I will not be happy until you bring back the giftcards.

I just tried to redeem my shells for a gift card and there are only 2 gift cards available? What happened to the 30 plus gift cards that used to be available to redeem shells for?

This site won't be worth my time anymore. Bring back gift cards please!

Gift cards seem to be disappearing on a regular basis. Only the Amazon card is worth having and this is now only available in £50 denominations. If this review generates a response from Nice quest I expect it will be the usual company blather.

Wasn't a big earner but few surveys and had a £10 amazon voucher but gift voucher store now not worth it all the lower value cards disappearing. Time I get enough for the £25 Amazon card daresay that will have been withdrawn. Even thought about Argos one but waited too long and that disappeared as well.

Where go the gift cards

Despite writing 3 emails to advise my reward hasn’t arrived I have been ignored. This site is a total scam...AVOID!!!
Order number 7072960 from 24th Dec, due to arrive in 5 workings days yet nothing and no response to emails. Appalling

Surveys are pretty low value, would enjoy filling out longer surveys. The most annoying part is after redeeming £5 and £10 Amazon gift cards in the past, they have now been removed from the store and the minimum is a £50 gift card which will take me 2-3 years at the rate I receive surveys. Please add the lower denomination gift cards back on your store NiceQuest.

I keep doing surveys but at the end the shell logo just keeps flashing so I do not know if the shells have been allocated or not and I cannot find out how to contact the uk customer services, very dissapointed

So extremely disappointed in Nicequest as of now. Been a member for awhile.... Never had any issues. Recently, November 20 I used my shells to cash out 3-$10 Target gift cards. I received one right away through email. Great I thought and waited for my other 2...they never came! I have contacted customer service 3 times over the course of 8 days.... Wrote on their facebook wall 2 times and have heard NO RESPONSE! I worked hard for those shells and would like my gift cards. I can't believe I can't seem to get 1 measly response such as we will look into this for you... Beyond irritated! I'm hoping this will get resolved soon.

Have been a member for some time and enjoyed the surveys offered as they seemed a little different and collected the shells. Once I had enough shells, I ordered my gift, three bottles of wine and in due course received an email to say that they would be with me within five working days along with tracking info. On the sixth working day, I emailed NQ to say that they had not arrived and the tracking info indicated that they had not even been dispatched. A prompt rely that they would look into. I have sent two further emails that they have not replied to and a further 10 days down the road, the wine has still not been dispatched from Spain, Customer liaison is the pits and I do not expect that the wine will ever arrive. So, please do not waste your time however good the system seems. My order number is 6660819 of 19 Sept 2018 and a live in hope.

Contact was eventually made and they said the the courier had lost the item. Did I want my shells back or reorder, I opted for a reorder and the same has happened again. Tracking info states that the item has not been shipped under order 6798787. Two emails to chase and still no reply to either. A total waste of time from a company that sends out pro-former replies most of the time and terrible customer relations. They will no doubt ask for my details again, but I have included the order number.