Contacted Admin by email with a query and in no time at all received a reply from Kate who dealt with it immediately to my total satisfaction. What a refreshing change,far too many companies take... See more
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See what reviewers are saying
everyone is always really helpful when I call up just for a bag of sugar!
I've been using Litelines for a few years, after they were recommended to me. They offer good prices & and an efficient service with prompt delivery. They're always happy to try & source non standard... See more
Company replied
They saved us so many times! This is one of my favourite companies - great communication and assistance. We order from Litelines on a regular basis, really happy with the service they provide. When ev... See more
Company replied
Company details
Written by the company
Litelines is a family-run company that specialises in providing cleaning products, workplace consumables, PPE, workwear, and safety equipment to businesses across the UK. With our fast and efficient nationwide delivery service, you’ll receive your order in no time at all. We offer Free Next Day Delivery on UK Mainland orders over £80 when placed before 3 pm.
Contact info
Unit 17, Cam Centre, SG4 0TW, Hitchin, United Kingdom
- 01462454575
- sales@litelines.co.uk
- www.litelines.co.uk
4.8
Excellent
36 reviews
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This company invites their customers to review, whether positive or negative
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Right products at right price,
Right products at right price,
delivered on time, all good.
13 November 2025
Reply from Litelines
Glad everything arrived on time and you were happy with the products. Let us know if you need anything else!
Reply from Litelines
Really appreciate your support, always lovely working with you
We use LiteLines for all of our…
We use LiteLines for all of our cleaning supplies, great prices and service.
20 January 2025
Fantastic service.
Contacted Admin by email with a query and in no time at all received a reply from Kate who dealt
with it immediately to my total satisfaction.
What a refreshing change,far too many companies take forever to get back in touch and even when they do they often treat you as though you are a pest.
Well done Liteline and Kate in particular.
10 December 2024
We have been ordering a lot of products…
We have been ordering a lot of products online, and it's been quite some time since we were pleasantly surprised by a company. The customer service was excellent, as they sent out our order on the same day and we received it early the next morning. We highly recommend them and will definitely be returning.
15 August 2024
Unprompted review
Reply from Litelines
Thank you for your fantastic review! We're delighted to hear you had a great experience with our service and fast delivery. We're here whenever you need us!
Order process is easy and quick…
Order process is easy and quick delivery. communication is always good. Many thanks
12 April 2024
Great site easy to use and great…
Great site easy to use and great delivery We have used this site many times and always had a great service.
17 August 2023
Reply from Litelines
Hi Julie, thank you for the 5-star review! We are so glad you liked our service and found our website easy to use.
Highly recommend Litelines Direct
Excellent company, my order was processed and dispatched within 2 hours.
FedEx let the side down by saying they tried to deliver when they did not.
I contacted Litelines Direct via telephone to find out where my order was and the 2 people I spoke to were extremely helpful.
I highly recommended this company, very professional.
17 October 2022
Unprompted review
Very good customer service
Very good customer service, delivery very quick and nothing too much trouble if you need to phone for advise.
29 March 2021
Reply from Litelines
Thank you Karen for your 5-star review and feedback! We are really pleased that you feel this way about our customer service.
Highly recommended supplier acquiring a new happy customer
I have just received the order from Litelines Direct and couldn't fault the supplier.The whole proces of ordering, the after sale follow up and he communication, or the speed of the delivery was first class. I am extremely happy with the order and would highly recommend the company and hope that my review will bring some more new business to Litelines Direct as the company definitely deserves it!. Thank you very much and will come back to you for some more supply!
22 January 2021
Unprompted review
Reply from Litelines
Hello Iwona, thank you for your fantastic review. We are really happy with your feedback as our team works hard to go above and beyond expectations. Thank you for trusting us with your business and we'll be here to help you in the future.
Brilliant customer service
Brilliant customer service, communicative, timely orders and Oliver works with you as an extension of your own business.
22 October 2020
Unprompted review
Reply from Litelines
Thank you for your amazing review! We are delighted to hear that you are pleased with our customer service as this is one part of the business we like to focus on.
Excellent Service
As the COVID-19 pandemic took hold we needed to source another supplier fast and we found Litelines. Oliver is very helpful, knowledgeable and prices are very competitive. We are glad to have found Litelines and we will continue to use them. They have helped on numerous occasions, sourcing and suggesting products. An excellent company.
3 June 2020
Unprompted review
Reply from Litelines
Thank you for your glowing review! We're happy you found us and we'll be here to help you with future problems.
Good prices & and an efficient service with prompt delivery.
I've been using Litelines for a few years, after they were recommended to me. They offer good prices & and an efficient service with prompt delivery. They're always happy to try & source non standard items for me & our accounts dept tell me their paperwork is always prompt & accurate.
30 May 2020
Unprompted review
Reply from Litelines
We're delighted with the feedback you gave us and thank you for a glowing review!
They saved us so many times! One of favourite companies
They saved us so many times! This is one of my favourite companies - great communication and assistance. We order from Litelines on a regular basis, really happy with the service they provide. When everyone struggled to deliver necessary supplies and other companies offered the same items with prices even 4 times higher Oliver and the rest of the team did their best to keep everything as it was and help as much as they could to keep people safe.
29 May 2020
Unprompted review
Reply from Litelines
Thank you for your amazing feedback. We're delighted to hear that you value our team and service.
Very good customer service
Very good customer service - on top of your orders and keep customers informed.
28 May 2020
Unprompted review
Reply from Litelines
Thank you for the amazing review. We're happy you like our customer service experience!
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