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Lilywoods was established in 2016 with a goal to provide truly luxury eco-friendly hair and beauty brushes. Since our establishment our range has grown into a large number of high quality products which not only help improve your beauty care routine but are crafted from sustainable materials allowing you to look and feel better.
Unit 22, Tokenspire Business Park, hu17 0tb, Beverley, United Kingdom
Hasn’t replied to negative reviews
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Kept up to date regarding confirmation of the order shipping and delivery date/ time.
Brush broke after a short time of normal use, i wouldnt have been mad if they actually got back to me after i tried to get in touch about this. So not only was my product faulty, but the customer support doesnt exist.
Absolutely lovely product. Loved it so much I purchased another 2. Quick delivery. Thank you
These are the only brushes i have found that are stiff enough for cleaning nails
Trust pilot is really annoying. I will give a text review if I feel like doing so.
The olive wood boar bristle hairbrush is beautiful and works just how it is meant to. It is also much more affordable than alternative boar bristle brushes.
I ordered a goat hair "exfoliating" facial brush directly from their website. When it arrived, it had a strong foul odor and the bristles were extremely soft, too soft to do any kind of exfoliating. I reached out to their customer support to initiate the return process. At first, Andre, the customer support representative, was responsive and emailed back and forth with me regarding the return. However, he eventually stopped responding to my emails and I cannot get a response after two weeks of waiting, even though I've sent multiple emails since then. I can't help but feel that they are intentionally preventing me from returning my item, despite the fact that it's unused and is eligible for a return. This is very frustrating because the order total was $30 and now I am stuck with this facial brush I do not want and no refund.
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