They just sent my day camp an order we…
They just sent my day camp an order we placed 2 years ago! Wow. Please refund our money. We do not want this. No way to contact your company online. Pretty scammy to me
9 July 2025
Unprompted review
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Company details
Information provided by various external sources
Kiefer® offers top of the line competitive swimwear, lifeguard gear and apparel, swim gear, swimming accessories, and pool equipment. Shop online at kiefer.com or call 1-800-323-4071!
Contact info
Kiefer Drive 1700, 60099, Zion, United States
- www.kiefer.com
2.5
Poor
5 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Looking at the other reviews it looks…
Looking at the other reviews it looks like I may be waiting quite a while for my order. I placed 7 days ago and nothing from the company. I emailed and called and left messages and they just will not respond. Most companies won't take the money out of your account until the order is shipped but Keifer took it out the day I placed my order. I will not order anything from them again. Worst customer service I ever experienced.
25 June 2021
Unprompted review
I placed an order a month ago and still…
I placed an order a month ago and still haven't received the product even though they withdrew the funds from my account. I have left several voicemails and emails over the last few weeks asking for a shipping update and haven't heard a word back (even though their voicemail and auto reply email says you will here back in 24 hours.) DO NOT BUY FROM THIS COMPANY!
21 June 2021
Unprompted review
Do not buy things from then
I placed an order 30 April.
They have drawn my money but now 3 months later, i still have not received anything despite several unreplied mails to them.
Do not buy anything from them.
27 July 2019
Unprompted review
Unresponsive, Inaccurate.
Kiefer hadn’t sent out my order after a week. I sent an email. No answer in 24 hours. I tried the website’s chat function and left a message to cancel my order since they couldn’t send it out timely. No answer within their suggested timeframe. Then I get an email saying it’s ready to go. I reiterate, they pull the package. TWO months later, they UNDER-REIMBURSE me—couldn’t even reimburse me the correct amount. Haven’t contacted them yet about this, bc I expect this to take some time also. Their excuse for overall unresponsiveness was moving to a new warehouse...
26 May 2019
Unprompted review
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