Grattan Online Reviews 2,677

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 156 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, finding them to be well-made and offering good value. Many appreciate the wide selection of items available, from clothing to homeware, and the ease of ordering online. Reviewers often highlight the prompt delivery and the overall positive experience with the company. However, some customers expressed dissatisfaction with the delivery service, specifically mentioning issues with parcels being lost, delayed, or delivered incorrectly by the courier. There were also concerns raised about the introduction of delivery charges, which some long-standing customers found unexpected, and occasional discrepancies in order tracking information.

What people talk about most

Delivery service

Users describe ambiguous interactions with delivery services. While some customers report fast delivery, good... See more

Product

People report positive experiences with product. Many consumers praise the good quality and value for money... See more

Order

Customers had ambiguous experiences with order. While many reviewers found the ordering process easy and... See more

Quality

Reviewers consistently express satisfaction with the quality of products. Customers frequently mention... See more

Price

Clients share ambiguous opinions on price. Many reviewers praise the great and competitive prices, finding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered 3 similar tops for choice. First two arrived separately within a couple of days but still await the third. In the past my order of 2 or 3 items would all arrive in one parcel but it seems each... See more

Rated 4 out of 5 stars

To be honest you have to put in certain works online to get what your looking for and sometimes it doesn't work and you end up scrolling through loads of pages or just get fed up and say no I'll look... See more

Rated 4 out of 5 stars

This company is good but the only thing that lets them down is the company that's deliving the parcels and that's evri worse delivery company in the world lost 3 of or parcels in a week. Then send my... See more

Rated 4 out of 5 stars

I LOVE SHOPPING WITH GRATTAN BEST CATALOGUE EVER. HAD PROBLEMS WITH MY DELIVERY 2 ITEMS SAYING DELIVERED BUT NOT RECEIVED THEM, GRATTAN TRYING TO FIND OUT WHAT HAS HAPPENED. NOT STRUCK ON EVR !!!


Company details

  1. Events & Entertainment

Information provided by various external sources

Grattan - its more personal. Womens, mens and childrens designer fashion, clothing and accessories plus house & garden, electricals, sports & outdoors and gifts. New fashion ranges online now


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very happy

I’ve used this catalogue for years and am really happy. There have been times when products have seemed overpriced but I’ve noticed lately there are lots more offers; nearly every week I get emails saying 25% off or £20 off when you spend £60. So some bargains to be had.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Just love grattan

Just love grattan. Great choice for all ages. Ordered my good got the delivered to my local post office. 2 to 3 working days and always arrive within the time limit. I have never returned any goods so could not give any views on how this works.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Grattan is a Super Company to Deal With!

Grattan is a super Company to Deal with!
First of all, choice, all new clothing and articles being added to their srock!
Branded Names
Brilliant Sales
All delivered ASAP
Returns ,Never any problems where I live!
So all in all a Very Good Reliable Company !

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Reliable

I have been a customer of Grattan since the 1970s. Mostly the quality of their clothes is good. Returns are easy; that's so important because I don't live near decent shops. Paying monthly is easy to do and their on-line reminders are helpful. The statements are clear. If there ever is a problem they put it right quickly . A company you can trust.

18 January 2026
Unprompted review
Rated 5 out of 5 stars

A good company.

A good company.orders turn up on time.
Website easy to use. Based on other reviews I have read i must say I can not fault my envri driver Carl he is brilliant.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Annie

i have been shopping with Grattan for around 40years. Always reliable for a choice of fashion at a reasonable price. At the moment I have a very reliable Evri lady that delivers. It might change if she were to leave.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Quick makeover.

Wanted new curtains and pole in a room before Christmas. Ordered one day, arrived the next, even though I was not expecting them till Christmas Eve. Very quick! Lovely quality curtains, just the colour I wanted and with thermo lining. And at a bargain price too.Even my daughter liked the colour when she visited us for Christmas. Very pleased.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

I look forward to my parcels

There's always something about getting told a parcel is arriving there's always a little bit of childish excitement from opening it to seeing how lovely the item is to wearing
It and getting complimented on it makes my day better

2 January 2026
Unprompted review
Rated 3 out of 5 stars

I ordered adidas Sportswear VL Court…

I ordered adidas Sportswear VL Court Bold Trainers in black on Friday & was nicely surprised when it was delivered over the weekend. When I opened the plastic bag there was a flimsy plain beige cardboard box, not an adidas box.

12 December 2025
Unprompted review

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