Eclipse Computers Reviews 332

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Completely agree with all the negative reviews . People who are happy clearly haven't opened up their computers to see they've just put whatever the hell they want in there without your permission. S... See more

Rated 5 out of 5 stars

So I suggested a website improvement for their revamped website (mobile phone site didnt have sort by price). And to my surprise they chose my suggestion and 2 other peoples to improve their site. Whi... See more

Company replied

Rated 5 out of 5 stars

I ordered an item which I hadn't realised was out of stock, enquired about and cancelled the order via email. Extremely hassle free and excellent response times. While I cancelled my order in this ins... See more

Company replied

Rated 5 out of 5 stars

I bought my entire gaming pc from here, case, GPU the lot. They were helpful and also told me about any configuration problems i might have, trying to add FM2 chips to AM3+ boards (Dodged a bullet t... See more

Company replied

Company details

  1. Computer and Accessories Store
  2. Computer Store
  3. Software Company

About Eclipse Computers

Information provided by various external sources

The leading independent Computer hardware distributor in the UK.

We stock a wide range of Computer Hardware at our large showroom in Coventry where our friendly and helpful staff can help you choose the right components. These can be used to upgrade your existing PC or build a whole new one. If you don't fancy doing it yourself our highly trained technicians are always on hand to do the upgrades or builds for you, which in the last year alone have won 20 awards for outstanding systems.

With over 15 year of experience in the market Eclipse computers now also specialize in Laptop repairs and upgrades.

Our fully comprehensive website is also available for those who are not local and we are able to ship orders anywhere within the EU.

we also run competitions and update you on the latest news via our social media channels so make sure to check them out and drop us a like or follow :- https://twitter.com/EclipseComputer - @EclipseComputer https://www.facebook.com/eclipse.computers.co.uk/


Contact info

3.8

Great

TrustScore 4 out of 5

332 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Good shop

Couple years buying bits and bobs from them and have made good working machines for me and my friends. Also warranty sorting is not a problem - as guys there are competent in their pitch and will help you sort a problem quickly. So in general no probs and I am fully satisfied with their service.

28 June 2016
Unprompted review
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Reply from Eclipse Computers

Thanks for shopping with us over the years Elans : ) appreciate your returned custom and the fantastic review

Rated 5 out of 5 stars

Customer Feedback

Excellent Company, Quality Products.
Ordered various products.
Very Pleased with purchases.

Thank you
Kind Regards
Mr A Clarke

23 June 2016
Unprompted review
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Reply from Eclipse Computers

Hi Alan, thank you for the fantastic review and for shopping with Eclipse Computers
: )

Rated 5 out of 5 stars

amazing

ive bought systems and alot of items either by in store or internet,they have been fantastic and i guarantee that their items are second to none,world class service,very helpful and quality services,10-10 rating

21 June 2016
Unprompted review
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Reply from Eclipse Computers

Hi Denis, Thank you for your review and for shopping with Eclipse Computers. we appreciate your fantastic review about our in-store & on-line services

Rated 5 out of 5 stars

Great Deal

Good prices, good communication after purchase and a quick, safe delivery.

18 June 2016
Unprompted review
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Reply from Eclipse Computers

Thank you for shopping with Eclipse Computers and leaving us a fantastic review : )

Rated 4 out of 5 stars

Good products at reasonable prices

Very good products at excellent prices. The only thing that let them down was no email on dispatch with tracking number. Otherwise brilliant!

17 June 2016
Unprompted review
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Reply from Eclipse Computers

Hey Sue thank you for shopping with Eclipse Computers and leaving us a review, we appreciate your feedback and will improve our services based on customer suggestions

Rated 5 out of 5 stars

Ordered a pair of Sennheiser G4ME Z3R0's from Eclipse

Ordered a pair of Sennheiser G4ME Z3R0's from Eclipse. Had a query regarding delivery time and customer service got back to me promptly. No issues A+

17 June 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Thank you for the great Review Steve, Sennheiser is definitely a premium quality product hope it serves you well : )

Rated 5 out of 5 stars

Suggested a website improvement!

So I suggested a website improvement for their revamped website (mobile phone site didnt have sort by price). And to my surprise they chose my suggestion and 2 other peoples to improve their site. Which resulted in us receiving some awesome gifts! A Func mousemat and a Func MS 3 R2 mouse which is great! Much appreciated! and it arrived swiftly and very well packaged! Have been in contact with them about a keyboard I may be purchasing, customer service is top notch!

14 June 2016
Unprompted review
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Reply from Eclipse Computers

Hi Chris, thank you for the website recommendation was a great improvement it was the least we could do for you! :)

Rated 5 out of 5 stars

Postal service

I buy many items from Eclipse as I live locally but this time I was not able to get in to collect the items I required. I tried out the delivery service. I ordered and paid for next day delivery and that's exactly what happened.
I was kept up to date by the courier company that they use so I knew when to expect it. The parcel arrived well packed and in good condition. Very happy with the service. Eclipse don't always have the highest stock levels but they are knowledgeable and can usually suggest an alternative if they don't have the exact item you need. Speaking personally I have always got the exact parts that I have asked for.

14 June 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Hey Brian thank you for for the fantastic 5* review & for shopping with Eclipse Computers : ) DPD offer a great next day deliver service to our customers and were glad you have had a good experience with our expert in store staff

Rated 5 out of 5 stars

Proper British service

This is how it should be done. Live and accurate online stock counter so you know it in stock and ready to ship, the best price in the UK and a fantastic product. The place to buy from for sure!

8 June 2016
Unprompted review
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Reply from Eclipse Computers

Thank you for Shopping with Eclipse Computers Mark and thank you for the fantastic review

Rated 5 out of 5 stars

Very good

Proper communication and wonderful service...

8 June 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Dear Customer, thank you for the great review and for shopping with Eclipse Computers

Rated 5 out of 5 stars

Func Mouse and Mouse Mat

Excellent quality products
Service was excellent, the company uses DPD to do deliveries ensuring a timely informed and courteous delivery.

8 June 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Thank you for the great review Bo : ) & Thank you for using Eclipse Computers & DPD as a courier provide a excellent service for us and our customers :)

Rated 5 out of 5 stars

eclipsing the competition

first class service , first class delivery and contact from start to finish
and they listen to the consumer :)

7 June 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Thank you for the fantastic review John :)

Rated 5 out of 5 stars

Eclipses all others

Eclipse Computers Coventry has to be the best place I have found to source any computer components and other related hardware and software. Have been using them for several years and they are always Great on price and on customer service. Can't recommend them highly enough. Great online prices and also unlike some online retailers you can visit in person with free parking.

6 June 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Hey Robin, Thank you for your review and for shopping with Eclipse Computers. Thank you using our service over the years we are glad to hear that you have had such a positive experience when shopping with us online and in store.

Rated 5 out of 5 stars

Excellent service

I went in to the shop just to browse for a new keyboard, within minutes i had a member of staff explaining all manner of things i didn't understand at my request. They helped me find the right keyboard for me at a reasonable price. would recommend eclipse computers to anyone and i will be sure to return soon.

6 June 2016
Unprompted review
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Reply from Eclipse Computers

Thank you for the fantastic review David! : ) we hope you're enjoying your brand new keyboard

Rated 4 out of 5 stars

Good but still room to improve

A lot of good advice and help given but stock needs improving even though they do stock a large range of components, i do find myself a lot of time contacting and asking about stock first or going to the shop and leaving empty-handed.

6 June 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Thank you for your review and choosing to shop with Eclipse Computers, we have recently updated our website to include accurate stock levels to help resolve the above issue. If a item is out of stock you can phone our sales team and they will be more than happy to try and order it in for you if we can get hold of it from our suppliers

Rated 5 out of 5 stars

excellent

Good service quick email response

6 June 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Dear customer, Thank you for your review and for shopping with Eclipse Computers : )

Rated 5 out of 5 stars

First class company, excellent customer service.

Reliable company, goods are delivered speedily, very well packed, and priced competitively, I would recommend this company without reservation.

3 June 2016
Unprompted review
Eclipse Computers logo

Reply from Eclipse Computers

Hey Mike. Thank you for your review and for choosing Eclipse Computers. I'm happy that you enjoyed the service you were given and that you would recommend us without reservation!

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