Dollywears Reviews 

1,171
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the gorgeous clothing designs, exceptionally soft and comfortable fabrics, and remarkably quick delivery times across multiple orders. Many people also highlight the wonderful quality of the items, noting that the cute garments fit nicely, hold up well during wear, and wash perfectly. However, some people mentioned receiving defective products, unbreathable fabric choices that felt terrible, or clothing items of poor overall quality. A few other people also felt that customer support was completely unhelpful, entirely unresponsive to emails, and failed to resolve frustrating missing delivery problems.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the beautiful clothes, soft fabrics,... See more

Quality

Clients share positive opinions on quality, frequently praising the beautiful, well-made clothing with soft... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, as many consumers praise helpful staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely LOVE Dolly Wears everything is always perfect! Pretty outfits for my little Princess and always new pretties to explore. Good rewards scheme for all orders which come in very useful for big... See more

Company replied

Rated 5 out of 5 stars

I absolutely love Dolly Wears but never realised they did school wear until I saw it advertised on Facebook. The little pinafore dresses are absolutely adorable! Even my husband said so 😆 and are... See more

Company replied

Rated 5 out of 5 stars

I love there pjs and dresses. Had sok many for my daughter keep coming back! Fantastic quality. Only thing i wouldnt buy again is the sleepsuits as the preas studs between legs are weird dont follow l... See more

Rated 5 out of 5 stars

The most beautiful clothing i have bought for my daughter. Very reasonably priced and excellent quality. They wash perfectly. I have ordered a number of times and always been very happy with my order.... See more

Company replied


4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 36% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(1,171)

153 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Broken ribbon - declined return request

Don’t get me wrong.
The clothes are beautiful but:
1. I washed one of the dresses before the first wear and one of the ribbons came apart 😫
2. I tried to return 1 out of 6 items i bought and they declined the return because that item was on sale. But when I got the advertising or when I purchased I didn’t get any notice on this.

15 October 2026
Unprompted review
Rated 5 out of 5 stars

Gorgeous gifts

I ordered a few gorgeous gifts as Christmas presents, these arrived promptly as expected and are great quality.

13 October 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Quality and Beautiful Designs

Brought a gorgeous blanket since having it my daughter had been obsessed and will not use any other blanket!
I have also purchased an array of Pjs and outfits I would say to size up on certain things but all brilliant quality and beautiful designs and patterns.
Will continue to purchase items from Thai store.

13 October 2026
Unprompted review
Rated 5 out of 5 stars

I’ve came to change my review… I did…

I’ve came to change my review… I did not realise these products were a small hand made business and every piece is one of a kind! My daughter wore the outfit we originally purchased that I wasn’t happy with and after doing my research I love how it was uniquely one of its own. We have had so many compliments! Very light weight and perfect for a full day at Disney

12 October 2026
Unprompted review
Rated 5 out of 5 stars

I love there pjs and dresses

I love there pjs and dresses. Had sok many for my daughter keep coming back! Fantastic quality. Only thing i wouldnt buy again is the sleepsuits as the preas studs between legs are weird dont follow like normal ones do and always pops open so i didnt buy again. Other than that love everything else!

11 October 2026
Unprompted review
Rated 3 out of 5 stars

I am very happy with the product i have…

I am very happy with the product i have received however i originally placed my order which included blankets and cycling shorts sets. About 4 days later my order was cancelled so i re ordered. Again around 4 days later the order was cancelled. I then re ordered the blankets only which were delivered. If there was a stock issue then fine but no reason was given and my whole order was cancelled plus the stock was still showing as available. Just think the process could be better

6 October 2026
Unprompted review
Rated 5 out of 5 stars

I can’t stop my self from buying for me…

I can’t stop my self from buying for me and my daughters we are all the time in matching pyjamas ❤️❤️❤️great quality and very comfortable

29 September 2026
Unprompted review
Dollywears logo

Reply from Dollywears

Aww, we absolutely love this! 🥹💕 There’s nothing sweeter than matching pyjamas with your little ones! Thank you so much for your lovely words and for continuing to choose Dolly Wears. It means the world to us! ❤️xxx

Rated 5 out of 5 stars

Such beautiful quality blankets and pjs…

Such beautiful quality blankets and pjs my little girl loves a delivery from
Dolly wears xxx

6 August 2026
Unprompted review
Dollywears logo

Reply from Dollywears

Aww, this is so lovely to read! 🥹💕 We love knowing your little girl gets excited for her Dolly Wears deliveries! Thank you so much for your continued support and kind words, it really does mean so much to us! ❤️xxx

Rated 5 out of 5 stars

Quick delivery

Quick delivery
Beautiful clothes.
100% recommend

5 October 2026
Unprompted review
Dollywears logo

Reply from Dollywears

Thank you so much! 🥰 We’re so pleased you loved your pieces and they arrived with you nice and quickly. Your recommendation really means a lot to us — thank you for choosing Dolly Wears 💕

Rated 5 out of 5 stars

Lovely quality dress

Lovely quality dress, soft velvety material with floofy skirt, great Xmas dress or for an occasion . Got fit and length for
My granddaughter , bought 2-3 yrs and she is 25mths plenty room for growth till Xmas time . Great value.

6 October 2026
Unprompted review
Dollywears logo

Reply from Dollywears

Aww thank you so much! 🥰 We’re so pleased the dress is perfect for your granddaughter and that she’s got a little room to grow into it before Christmas too! 🎄💕 We hope she feels extra special wearing her gorgeous dress over the festive season ❤️

Rated 5 out of 5 stars

Amazing quality

Amazing quality. I love this brand! Sizing is good but I always size up 1 size to be safe. Ive ordered many times and never had any issues with any products or deliveries

1 October 2026
Unprompted review
Dollywears logo

Reply from Dollywears

Aww thank you so much! 🥰 It means so much to hear you’ve ordered from us many times and have always had a great experience. We love having customers come back to Dolly Wears time and time again! Thank you for your continued support and for such a lovely review ❤️

Rated 5 out of 5 stars

Beautiful items

Lovely items, all packaged beautifully and arrived on time.

1 October 2026
Unprompted review
Dollywears logo

Reply from Dollywears

Thank you so much! 🥰 We’re so pleased you loved your items, and it’s lovely to hear they arrived beautifully packaged and right on time. We hope you enjoy every piece! 💕

Rated 5 out of 5 stars

Lovely items of clothing

Lovely items of clothing! Patterns are beautiful🥰

1 October 2026
Unprompted review
Dollywears logo

Reply from Dollywears

Aww thank you so much! 🥰 We put so much love into choosing our prints and designs, so it’s always lovely to hear when you love them too! Thank you for supporting Dolly Wears 💕

Rated 5 out of 5 stars

Great company with the cutest clothes :)

Great company with the cutest clothes :)

3 October 2026
Unprompted review
Dollywears logo

Reply from Dollywears

Aww thank you so much! 🥰💕 We’re so happy you love our little pieces as much as we do! Such a lovely review to receive — thank you for supporting Dolly Wears ❤️

Rated 4 out of 5 stars

Lovely character designs which my…

Lovely character designs which my children love, and gorgeous soft materials.

3 October 2026
Unprompted review
Dollywears logo

Reply from Dollywears

Aww thank you so much! 🥰 We’re so happy to hear your children love our character designs — they’re always such a favourite! 💕 And we’re so pleased you love how soft they are too. Thank you for choosing Dolly Wears ❤️

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