DMS Metering Solutions Reviews 79

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

When we experienced an issue with our meter, I contacted Chris. Despite being on the other side of the world, he responded very quickly and called me back. He talked me through a series of possibl... See more

Rated 5 out of 5 stars

After fitting new flow meters and readers to our AD plant, we didn't get the results we expected... It had to be the meters ---- Well, it wasn't. Chris expertly guided us through a number of scenarios... See more

Company replied

Rated 4 out of 5 stars

Provided new meters very quickly. Alas, the first one was incorrect, but replacement dealt with efficiently. Also helpful in dealing with an OFGEM issue.

Company replied

Rated 5 out of 5 stars

I visited DMS recently for an update on heat meters and their associated technology. Chris spent around three hours bringing me fully up to speed. He was extremely knowledgeable and shared a great de... See more

Company replied

Company details

  1. Gas Company
  2. Energy Supplier

Information provided by various external sources

DMS are an independent supplier of metering and control solutions, principally operating within the Building Services, District Heating and Renewables market sectors, with a proven track record for excellent customer service and support spanning over 15 years. Centrally located near Nottingham, DMS support a Nationwide supply service, with a comprehensive customer capability that is second to none; including onsite technical support, training and commissioning. Our business ethos is to be selective is supplying only high quality, market leading products and services; a number of which are exclusive to DMS within the UK. All our products and services are backed up by an experienced technical sales team, who will ensure that your enquiry is responded to the same day wherever possible. Fast and efficient “ex-stock” availability is offered on most of the products we supply so you can order with confidence knowing your goods will be there next day.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

79 reviews

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Rated 5 out of 5 stars

Courtney @ DMS

I've dealt with Courtney for while now, she is professional and always pleasant.

1 October 2020
Unprompted review
DMS Metering Solutions logo

Reply from DMS Metering Solutions

Thank you very much for your 5-star review!

Rated 5 out of 5 stars

Over & beyond any expectation - fantastic technical support

I have been trying to find a company for the past 4 years who could help with a heat meter download issue. Having tried many other routes, I contacted DMS and Technical Manager Chris (Bishop) nailed the issue, and talked me through a solution with patience, knowledge and clarity. It now works so I can report one very very happy management company and group of residents. Many thanks Chris!

28 September 2020
Unprompted review
DMS Metering Solutions logo

Reply from DMS Metering Solutions

Thank you so much for your great review! We are very happy to hear that we have been able to help.

Rated 5 out of 5 stars

Excellent service

Excellent service from real experts

18 September 2020
Unprompted review
DMS Metering Solutions logo

Reply from DMS Metering Solutions

Thank you for your 5-Star, Julie.

Rated 5 out of 5 stars

Quick return of prices

Quick return of prices, good value and fast delivery

17 September 2020
Unprompted review
DMS Metering Solutions logo

Reply from DMS Metering Solutions

Thank you very much for your 5-Star review!

Rated 5 out of 5 stars

Will use again

From starting an enquiry , right through to putting on an order - been excellant and very helpful

19 August 2020
Unprompted review
DMS Metering Solutions logo

Reply from DMS Metering Solutions

Thank you for your 5-star review Lee.

Rated 5 out of 5 stars

I've recently changed to DMS as our…

I've recently changed to DMS as our preferred supplier of water meters due their highly competitive prices and exemplary customer service

5 August 2020
Unprompted review
DMS Metering Solutions logo

Reply from DMS Metering Solutions

Thank you for your review!

Rated 5 out of 5 stars

I am very happy with the service that I…

I am very happy with the service that I received, within 1 hour of requesting my quotation I had received it with all datasheets and information I needed. I would highly recommend!

16 July 2020
Unprompted review
DMS Metering Solutions logo

Reply from DMS Metering Solutions

Many thanks for your review. It's always great to hear we have happy customers!

Rated 5 out of 5 stars

Customer Service second to none

The customer service we always receive from the staff at DMS is exemplary. Chris and Deena in particular always go the extra mile nothing is too much trouble and they will always work with us not against us to ensure a fantastic customer experience for our customers also :-) many thanks to DMS for everything

7 November 2019
Unprompted review
DMS Metering Solutions logo

Reply from DMS Metering Solutions

Thank you for leaving us a great review Gail!

Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service

Well what can i say other than every time i have dealt with DMS Metering they have always been very helpful. All the team are very friendly and helpful. Lucy always wants to keep you updated on the latest information and invites you to all the seminars that she feels will be most helpful to you and your company.

Thanks for all your help and keep up the good work!!

26 July 2019
Unprompted review
DMS Metering Solutions logo

Reply from DMS Metering Solutions

Thank you for your 5-star review Jayce!

Rated 5 out of 5 stars

Very knowledgeable organisation

Very knowledgeable organisation, open honest discussions are encouraged that leads to a mutual benefit for both organisations

12 June 2019
Unprompted review
DMS Metering Solutions logo

Reply from DMS Metering Solutions

Thank you for your review Diane!

Rated 5 out of 5 stars

Excellent Service

We have been working with DMS for over 6 months now and have received a very good service so far. The quality of the products, delivery and communication have all very excellent standard.

11 June 2019
Unprompted review
DMS Metering Solutions logo

Reply from DMS Metering Solutions

Thank you for your 5-star review Carly!

Rated 5 out of 5 stars

Quick Reliable, Correct

Quick reliable service, all delivered on time and correct.

11 June 2019
Unprompted review
DMS Metering Solutions logo

Reply from DMS Metering Solutions

Thank you for rating our service so highly!

Rated 5 out of 5 stars

Great company to work with

Great company to work with quick, responsive and informative. Never been let down.

7 June 2019
Unprompted review
DMS Metering Solutions logo

Reply from DMS Metering Solutions

Thank you for your 5-star review. We are very pleased that you are happy with our service.

Rated 5 out of 5 stars

As a key supplier for our metering…

As a key supplier for our metering packages DMS have always been reliable and professional. Their aftersales when any issues crop up ( which is rare) is always prompt and satisfactory. High quality product with the back up you want
Highly Recommend.
Max Halliwell

18 February 2019
Unprompted review
Rated 5 out of 5 stars

Great Experience

My experiences with DMS have always been very positive. From receiving initial quotes to installing their products I have always had great support from the team.

14 February 2019
Unprompted review

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