They compare their products to leading brands, they are not even close as far as quality is concerned. The foam is lumpy, you cant run and jump on the 5ft sack, even a light adult would hit the floor... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The dedication and commitment were evident and remarkable when we purchased our first three (3) Comfy Sack products. There has been some time between the initial purchase and this experience. Comfy Sa... See more
Great experience...last minute order for a damaged order from another company. The customer service rep, Janice was very nice, very sensitive to my needs and did everything she could to get my special... See more
I ordered a new cover for our comfy sac but wasn’t sure what size we have. We’ve had this one for many years, it’s in great shape and we’re only looking for a color change. I called in after hours and... See more
Company details
Information provided by various external sources
At Comfy Sacks we offer the softest and most comfortable bean bags. With over 50 fabrics and colors and 15+ sizes you can be assured we have the right product for you. Check out our Bean Bags at Comfysacks.com
Contact info
1976 Innerbelt Business Center Dr, 63114, Saint Louis, United States
- 8778843826
- Info@ComfySacks.com
- www.comfysacks.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not saying anything ultimately bad…
Not saying anything ultimately bad about the bag. I had sent an email after receiving our order asking how to get more filling because it would get rather low after using it. It definitely was not one you could run and jump on, not that we ever thought of doing so. That is in adds. I would of paid for more filling and all I got was a return email asking for pictures. It was if I was unbelievable. I just wanted to know if and how I could get more filling.

Reply from Comfy Sacks
Very helpful and friendly
Very helpful and friendly, took care of my problem at no extra charge even though it was my mistake. I would recommend comfy sack to anyone, love mine have had for 4 years and still like brand new!
Comfy sack is very high quality
Comfy sack is very high quality, but I feel that it has never risen to its full potential and goes flat pretty quickly. We did let it rise for 5 days as well.

Reply from Comfy Sacks
Great price, great service, great sack!
Great price, good quality, very fast shipping. Also had an issue with amount of foam, but customer service responded and shipped out additional foam in the same day. 5 stars all the way!
Awesome we love it !!
Outstanding product and even better…
Outstanding product and even better customer service Janice was outstanding
Honored their warranty on a freak…
Honored their warranty on a freak defect. Build and quality is great, thank you.
Pillow Comfy Sacks
We got two of the pillow comfy sacks for our girls (8 & 10). Honestly, they are HUGE. They are comfortable AND big enough for mom and dad to relax (and fall asleep on). 100% LOVE.
Too lumpy, uncomfortable
Unfortunately I would not describe our sack as “comfy.” It is made from large pieces of foam, so even once the foam has expanded, it’s still pretty stiff and very lumpy. It also didn’t expand enough to fill in the cover, so it is awkward to sit on and it doesn’t look nice.

Reply from Comfy Sacks
Quick Turnaround!
High quality and excellent value!
You won't find a foam sack of this quality at a better price. All seams are double stitched and the both the inner liner and outer cover is double zippered.
-- That being said there's one small issue with the foam not decompressing all the way leaving some outer edges hard and uncomfortable. This however can be remedied with a little work, you can fish the pieces out and tear the hard parts off and after hearing of my experience with the hard foam the company got in contact with me and was happy to send replacement foam. Shipping was extremely fast, it arrived the very next day. Was initially disappointed because of the hard pieces, but it's easily fixed and overall now very pleased with an excellent value product.

Reply from Comfy Sacks
This is amazing
This is amazing. The size is huge fits 2 large adults easily. Comfy, cozy perfection.
Love the products and customer…
Love the products and customer experience at its BEST! Responsive, friendly and professional!
Customer service as it should be
Customer service as it should be. The zipper on our Sack broke. No questioned asked, they told me to ship it. It would then be repaired if possible, if not able to be repaired it would be replaced. They are replacing it. Turnaround was less than a week. Thank you Comfy Sack!!! 👏🏻👏🏻👏🏻👏🏻👏🏻
I love comfy Sacks
I love comfy Sacks! We have 2 children with severe autism and they can't have a regular bed. (They destroy them) They sleep very well in their comfy Sacks and haven't even tried to wreck them!
I called a few times for questions
I called a few times for questions.
Brad was wonderful helping me! He was very knowledgeable, kind and gracious!
Very nice person!
All Around Excellent
Customer Service was excellent! The actual product has been amazing and is loved by everyone who visits. I've had it for a year and I still love it.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







