Comfy Sacks Reviews 1,269

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They compare their products to leading brands, they are not even close as far as quality is concerned. The foam is lumpy, you cant run and jump on the 5ft sack, even a light adult would hit the floor... See more

Rated 5 out of 5 stars

The dedication and commitment were evident and remarkable when we purchased our first three (3) Comfy Sack products. There has been some time between the initial purchase and this experience. Comfy Sa... See more

Rated 5 out of 5 stars

Great experience...last minute order for a damaged order from another company. The customer service rep, Janice was very nice, very sensitive to my needs and did everything she could to get my special... See more

Rated 5 out of 5 stars

I ordered a new cover for our comfy sac but wasn’t sure what size we have. We’ve had this one for many years, it’s in great shape and we’re only looking for a color change. I called in after hours and... See more

Company details

  1. Furniture Store

Information provided by various external sources

At Comfy Sacks we offer the softest and most comfortable bean bags. With over 50 fabrics and colors and 15+ sizes you can be assured we have the right product for you. Check out our Bean Bags at Comfysacks.com


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

new review

I bought for my granddaughter and she loves it!

29 December 2021
Comfy Sacks logo

Reply from Comfy Sacks

Hello Valerie! Brad has let us know that he reached out to you about not having to leave a review and again we do apologize for the confusion with that review request email... Whenever you do receive the product please let us know how you feel about it! Hope you and your granddaughter enjoy and have a great day!

Rated 5 out of 5 stars

I ordered this for my 8 y o grandson…

I ordered this for my 8 y o grandson and he loves it! It is super nice quality. The chair came all compact... my grandson even had fun rolling it around & watching it expand!
I am sure he will get many years of use from it, as it is big enough for an adult to use too!

29 December 2021
Rated 5 out of 5 stars

Very Pleased!

Very good quality product. Delivered before Christmas as promised. Purchased 2 for my grandchildren. They both love them & were so excited!

26 December 2021
Rated 5 out of 5 stars

Amazing bag

Amazing bag! We all love it. Great customer service! I wanted to purchase more foam and they sent more for free. Highly recommend!!

14 December 2021
Rated 5 out of 5 stars

I ordered the material samples weeks…

Comfy Sacks went out of their way to make sure I had a great product and experience with their company

I highly recommend them and I will be ordering another sack from them soon

My son loves his sack and I am a little jealous, So I will have to get one for myself

13 December 2021
Rated 5 out of 5 stars

Great experience

I purchased the 7.5 lounger and entered the wrong shipping address. Totally my fault, contacted customer service the next morning and they were awesome at correcting my gaffe. Got my sack a few days later. Comfortable as can be, it is huge and great. It has taken the place of a sofa in my living room. Only problem is when I try to get my cat off of it so I can lay down he claws the hell out of me. Highly recommend.

7 December 2021
Rated 5 out of 5 stars

I don’t have a confirmation number…

Hi All,

I know some of you read my previous one star review. But I’ve gotta tell you that ComfySack definitely made it all better. I now have my huge sack and am very happy with the level of customer service I have received since putting up my review. Janice was very helpful!

5 December 2021
Comfy Sacks logo

Reply from Comfy Sacks

Hello!

That is very strange, your tracking number has been generated and sent to you via email! It seems you did not receive it, but not to worry we will reach out to you via email and get you those details right away!

Rated 4 out of 5 stars

Good product

I ordered two comfy pillows. They shipped within a week of ordering and arrived without damage. They fluffed up within a day and have plenty of filling. This is my second order from comfy sacks, I already have the 8ft sack. The products are well made and I would order from them again.

30 November 2021
Rated 5 out of 5 stars

Very Comfy!

I bought a Comfy Sacks pillow sack to replace my lovesac, which was ruined by a pet accident. The pillow sack is incredibly comfortable for a smaller adult or child (I am 5'3 female and 130 lbs and it is great for me). However, this was for my 16 year old son, who is 5'10 and 165, and didn't fit as well in the smaller sack. Comfy Sacks allowed me to exchange the pillow sack with a larger 5 foot sac, which was a perfect fit for my son. It has been a favorite spot for watching movies since. Excellent customer service, terrific product. If you are a larger adult, get a 5 foot sac or bigger, if you are smaller and want a compact and incredibly comfortable place to snuggle with a book or movie, get a pillow sack. Highly recommend!

16 November 2021
Comfy Sacks logo

Reply from Comfy Sacks

Hello!

We are very sorry to hear that, but we will do our best to assist you in the matter and find out why it is not so comfortable as that is not supposed to be the case!

Speak to you soon!

Rated 5 out of 5 stars

hasn't shipped after a whole business…

hasn't shipped after a whole week.

Update: I was contacted shortly after and it took longer due to holiday shopping and supply chain issues.

14 November 2021
Comfy Sacks logo

Reply from Comfy Sacks

Hello!

We do apologize for the wait there, normally our shipping is much faster, but due to the upcoming holiday season things have slowed down a few days as we have had a large influx of orders... We will be reaching out to you via email to provide the tracking details and ensure you get this product ASAP!

Have a great day!

Rated 4 out of 5 stars

It is very comfortable

It is very comfortable. My cat loves it. lol The 4 stars are due to the fact that the plastic got caught in the zipper and the case was stuck. Even using pliers didn't help. I had to carefully cut off the case,

13 November 2021
Comfy Sacks logo

Reply from Comfy Sacks

Hello!

We are very happy to hear that your cats love the bag, but we are very sorry to hear that the plastic got stuck on the vacuum seal bag... We will reach out to you via email to ensure everything is okay with the product, speak to you soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look