Brickhunter Ltd Reviews 754

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and friendly staff who go above and beyond to assist with brick matching and order details. People frequently mention the efficiency of the delivery service, noting that products arrive quickly and in good condition. The company's ability to provide specific brick types, even in small quantities, is also highly valued. However, some customers experienced issues with delivery, reporting delays or a lack of communication regarding changes to delivery schedules. A few people also noted that a small percentage of their bricks arrived broken. Additionally, there were isolated instances where the delivered bricks did not match the color or type pictured online.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the prompt,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting promptness and efficiency. Many... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being professional,... See more

Product

Customers had positive experiences with product. Many reviewers praise the company for their ability to match... See more

Order

Reviewers mention positive feedback about order. Customers found the ordering process easy, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent outfit and service. Was a relatively small job, but quite detailed and with a rather exacting client, needed to match/blend two different bricks (which they did superbly), including some bri... See more

Company replied

Rated 5 out of 5 stars

I used Brickhunter Ltd to track down some bricks that were proving hard to locate, from my first email Gary Heeson was a pleasure to deal with, he replied promptly and really helpful plus everything... See more

Company replied

Rated 5 out of 5 stars

Gave the company an amount of a certain type of brick I wanted but unfortunately they couldn't supply in the smaller amount. They sent me a photo of a very similar brick which they could do in the amo... See more

Rated 5 out of 5 stars

Martin was brilliant. Super helpful. Explained timeline for delivery clearly and was honest and upfront. Helped find some hard to source bricks, where I had been let down by others who advertised avai... See more

Company replied


Company details

  1. Building Materials Supplier
  2. Brick Manufacturer
  3. Building Materials Market
  4. Building Materials Store
  5. Masonry Supply Store

Written by the company

Helping people buy bricks happily is what we're all about at Brickhunter. With a range of specialist end-to-end services and an unrivalled team boasting more than 200 years' industry experience, everything we do is designed to help you navigate the journey to successful brickwork.


Contact info

4.8

Excellent

TrustScore 5 out of 5

754 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Helpful, speedy and ensures we achieve quality finish

Michael from Brickhunter was most helpful in promptly handling our brick matching request, and swiftly dispatching various samples. We needed four different bricks matching, and now we have physically compared the various samples, we can take much more confidence that the works we are doing are going to closely tie into the original brickwork. This was particularly important as we had no records of the original bricks used in the development, and some of those originals have been discontinued.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent price

Excellent price , I initially thought delivery charges were a little high until I was told where they distribution depot is. Even so they were cheaper than local suppliers. Excellent communication from them both by email and phone, highly recommend them. They are not scammers which was my initial thought give the price of the bricks .

17 April 2025
Rated 5 out of 5 stars

An excellent service at a good price

Michael Kirk took my order and responded very quiclky and arranging a fast delivery date and at a good price.
Delivery was on time and the Staffordshire blue bricks were perfect and undamaged.
Thank you for an excellent service, I will use you again if I need any more bricks.

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Mark Elliott

Mark Elliott is the most knowledgeable brick specialist I know, and I have been in the merchant/construction products sector for 40 years. Nothing is too much trouble, and the orders are executed and delivered on time and in full. The accounts team needs a personality overhaul, but that goes with the territory! Keep up the good work and Square and Compass building supplies will support you with our small amount of business.

3 April 2025
Unprompted review

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