Brickhunter Ltd Reviews 754

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and friendly staff who go above and beyond to assist with brick matching and order details. People frequently mention the efficiency of the delivery service, noting that products arrive quickly and in good condition. The company's ability to provide specific brick types, even in small quantities, is also highly valued. However, some customers experienced issues with delivery, reporting delays or a lack of communication regarding changes to delivery schedules. A few people also noted that a small percentage of their bricks arrived broken. Additionally, there were isolated instances where the delivered bricks did not match the color or type pictured online.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the prompt,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting promptness and efficiency. Many... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being professional,... See more

Product

Customers had positive experiences with product. Many reviewers praise the company for their ability to match... See more

Order

Reviewers mention positive feedback about order. Customers found the ordering process easy, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent outfit and service. Was a relatively small job, but quite detailed and with a rather exacting client, needed to match/blend two different bricks (which they did superbly), including some bri... See more

Company replied

Rated 5 out of 5 stars

I used Brickhunter Ltd to track down some bricks that were proving hard to locate, from my first email Gary Heeson was a pleasure to deal with, he replied promptly and really helpful plus everything... See more

Company replied

Rated 5 out of 5 stars

Gave the company an amount of a certain type of brick I wanted but unfortunately they couldn't supply in the smaller amount. They sent me a photo of a very similar brick which they could do in the amo... See more

Rated 5 out of 5 stars

Martin was brilliant. Super helpful. Explained timeline for delivery clearly and was honest and upfront. Helped find some hard to source bricks, where I had been let down by others who advertised avai... See more

Company replied


Company details

  1. Building Materials Supplier
  2. Brick Manufacturer
  3. Building Materials Market
  4. Building Materials Store
  5. Masonry Supply Store

Written by the company

Helping people buy bricks happily is what we're all about at Brickhunter. With a range of specialist end-to-end services and an unrivalled team boasting more than 200 years' industry experience, everything we do is designed to help you navigate the journey to successful brickwork.


Contact info

4.8

Excellent

TrustScore 5 out of 5

754 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great company. Wide choice of bricks and easy to order. I made a mistake and found that their admin was absolutely excellent and I managed to resolve it very swiftly and easily. Bricks arrived very swiftly as well. I would use again quite happily

16 November 2025
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Thank you very much for your custom and great review Tracey. Very happy to be able to help you

Rated 5 out of 5 stars

Excellent easy service

Excellent easy service. Delivered within 3 days. 👍🏻

16 November 2025
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Reply from Brickhunter Ltd

Thank you very much for your custom and the great review

Rated 5 out of 5 stars

Unbelievably helpful company

Unbelievably helpful company and managed to find the bricks I needed in 24 hours and had them delivered 2 days later !!

12 November 2025
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Reply from Brickhunter Ltd

Thank you very much for your custom and the great review

Rated 5 out of 5 stars

Bricks for residential projects

Not knowing a huge amount about the different options on brick types - I went to Brickhunter , described the look i was wanting for a residential Garden Design project...Mark Elliot was so helpful - and sent me lots of options to choose from, and when I selected the samples arrived so quickly!
A brilliant service -I would strongly recommend !!!

6 November 2025
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Reply from Brickhunter Ltd

Thank you very much for your custom and the great review Antonia

Rated 5 out of 5 stars

The team were fast and efficient at…

The team were fast and efficient at fulfilling my order, with a good in-depth knowledge of the product.

17 October 2025
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Reply from Brickhunter Ltd

Thank you very much for your custom and the great review

Rated 5 out of 5 stars

Great service

Great service

4 November 2025
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Thank you very much for your custom and the great review

Rated 5 out of 5 stars

Fab company

Fab company. Michael was particularly helpful. Easy to use. Fully recommend

30 October 2025
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Reply from Brickhunter Ltd

Thanks so much for the 5 star review, Michelle! We’re thrilled you had a great experience and look forward to helping you again soon 🧱🤩

Rated 5 out of 5 stars

First Class service

It was a pleasure dealing with Chris — very helpful and knowledgeable. Highly recommended!

21 October 2025
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Reply from Brickhunter Ltd

Thanks so much for the 5 stars, Julie! We’re thrilled you had a great Brickhunter experience with Chris and look forward to helping you again soon 😀🧱

Rated 5 out of 5 stars

Golden buff bricks

Thank you the team were very helpful and they done exactly what they said thank you

17 October 2025
Brickhunter Ltd logo

Reply from Brickhunter Ltd

What a fantastic review, Kim – thank you! We really appreciate your support and hope to help you again in the future 😀🧱

Rated 5 out of 5 stars

Very satisfied

Swift responses from the team with bricks delivered within days of order. Very pleased with the service.

15 October 2025
Unprompted review
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Thanks for choosing Brickhunter, Phil! We’re delighted everything went smoothly. We'd love to help on your next project, so please let us know if there's anything else we can do 😀🧱

Rated 5 out of 5 stars

I called on a Friday and was in a rush…

I called on a Friday and was in a rush for the bricks Barry took my order and the bricks were delivered Wednesday morning brilliant service and kept up to date

15 October 2025
Unprompted review
Brickhunter Ltd logo

Reply from Brickhunter Ltd

We’re so happy to hear that you’re pleased with our service, James. Thanks for taking the time to leave a review – see you next time! 😀🧱

Rated 5 out of 5 stars

I would like to say that our experience…excellent

I would like to say that our experience with Brickhunter was a very positive one! Barry was my contact throughout & was brilliant from start to finish. Nothing was to much trouble.

Payment link was sent, we paid and acknowledgment from Barry straight away. This was extremely reassuring.

So a Positive experience throughout! Thank you Barry!

7 October 2025
Unprompted review
Brickhunter Ltd logo

Reply from Brickhunter Ltd

That’s wonderful to hear, Kim! Thanks for the kind words and for trusting Brickhunter with your brick order. We hope we can help you again soon 😀🧱

Rated 5 out of 5 stars

Very helpful

Very helpful, quick response for quote. Delivery on the day requested.

14 October 2025
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Huge thanks for the glowing review, John! We’re really pleased you’re happy and hope we can help you again soon 😀🧱

Rated 5 out of 5 stars

The price

The price, the communication, the time from enquiry to delivery and quality of product… all five star.

3 October 2025
Brickhunter Ltd logo

Reply from Brickhunter Ltd

We really appreciate your 5-star feedback, Michael! So glad we could help, and we look forward to working with you again 😀🧱

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