We were looking to use this system as our new CRM but the service has been very bad making comments we don't normally work with smaller businesses, even though we are growing. Arranged a 2nd demo that... See more
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See what reviewers are saying
It is the slowest system I have ever used. Trying to do anything, add a new booking, update someone's availability on the planner. Every task takes around 5 minutes, even basic tasks. The support st... See more
Helpful friendly staff, we are new to affinity and am frustrated on some of the training videos, to edit cv i followed instructions, never mentioned if in adobe u can't edit in way video described.... See more
Company replied
The technical support people in Australia are fantastic. But this current version of Voyager is not as user friendly as the previous version. If it were not for the fantastic technical support I would... See more
Company replied
Company details
Written by the company
[LEGACY ACCOUNT; FOR ALL UP-TO-DATE REVIEWS PLEASE CHECK THE IKIRU PEOPLE ACCOUNT] Voyager Software, the leading UK recruitment software, is a brand of Ikiru People Ltd, a subsidiary of Dillistone Group Plc listed on the AIM Market of the London Steck Exchange. Solutions cover all aspects of recruitment - permanent recruitment, contract recruitment & temporary recruitment (including back office for timesheet processing, pay & bill, management reporting). We pride ourselves on our service & support and are always striving to improve our customer experience.
Contact info
12 Cedarwood, Crockford Lane, Chineham Business Park, RG24 8WD, Basingstoke, United Kingdom
- +44 (0)1256 845000
- hello@ikirupeople.com
- voyagersoftware.com
Assisted by solving problem but also…
Assisted by solving problem but also seemed like little tutorial
6 June 2019
Unprompted review
Reply from Voyager Software (now Ikiru People)
Thanks for the feedback Aaron. Much appreciated.
Excellent !
Excellent service from these guys and always a human being at the end of a problem.
30 May 2019
Unprompted review
Reply from Voyager Software (now Ikiru People)
Thanks Charlie. That's exactly the service we're always striving to offer. Our customers are recruiters, not technologists. So we're here to empower recruiters through technology.
Tom has been very helpful in solving my…
Tom has been very helpful in solving my voyager issue.
23 May 2019
Unprompted review
Reply from Voyager Software (now Ikiru People)
Thanks Sophy! We've passed this on to Tom and his manager... Your feedback is much appreciated.
Very good feedback.
22 May 2019
Unprompted review
Reply from Voyager Software (now Ikiru People)
Thanks Daniel. Appreciated!
Very helpful & friendly
Very helpful & friendly. My issue was sorted within a matter of minutes!
22 May 2019
Unprompted review
Reply from Voyager Software (now Ikiru People)
Thanks for the feedback Cat - glad it was sorted so quickly!
All good and excellent support
21 May 2019
Unprompted review
Reply from Voyager Software (now Ikiru People)
Thanks Bob!
Answered and resolved my query quickly
10 May 2019
Unprompted review
Reply from Voyager Software (now Ikiru People)
Thanks Hannah. Terrific to hear that feedback.
Received great service from Steve.
1 May 2019
Unprompted review
Reply from Voyager Software (now Ikiru People)
Thanks Richard. Lovely to hear and we'll pass it on to Steve and his manager.
ALways helpful and friendly
Always helpful and friendly, issues normally resolved very quickly.
1 May 2019
Unprompted review
Reply from Voyager Software (now Ikiru People)
Thanks Ryan. Our support team all know how important our solutions are to our customers' businesses and do their best to ensure any issues are dealt with quickly and professionally. Getting this feedback really helps.
Excellent support
30 April 2019
Unprompted review
Reply from Voyager Software (now Ikiru People)
Thanks Ian. Great hear and all customer feedback is really appreciated.
Quick, effective service.
23 April 2019
Unprompted review
Reply from Voyager Software (now Ikiru People)
Thank you Ed!
Great software with prompt technical /…
Great software with prompt technical / training assistance when required
18 April 2019
Unprompted review
Reply from Voyager Software (now Ikiru People)
Thanks for taking the time leaving the review Kirsti. It's much appreciated and we're always glad to help.
Excellent technical support
18 April 2019
Unprompted review
Reply from Voyager Software (now Ikiru People)
Thanks Laura!
Great Service
Support team helped us to resolve an issue post-update.
great service.
12 April 2019
Unprompted review
Reply from Voyager Software (now Ikiru People)
Thank you for the feedback!
Excellent help!
10 April 2019
Unprompted review
Reply from Voyager Software (now Ikiru People)
Thanks Beverley. It's a pleasure.
I've used voyager software for 14…
I've used voyager software for 14 years, have had the infinity cloud based CRM for 18 months. The software is good quality, intuitive, and flexible. Their support service is superb. Highly recommended.
5 April 2019
Unprompted review
Reply from Voyager Software (now Ikiru People)
That's a great review. Thanks Lew. We're delighted to have served you well for the past 14 years and look forward to many more years to come...
Reply from Voyager Software (now Ikiru People)
Thanks James. Fantastic for the team to get that feedback.
Always do their best to help and…
Always do their best to help and resolve any issues as quickly as possible. Great for training questions too so that we can best use the CRM.
1 April 2019
Unprompted review
Reply from Voyager Software (now Ikiru People)
Thanks Suzanne. Making sure our customers are getting the best from our solutions is key for us.
Matt was very helpful and answered all…
Matt was very helpful and answered all my queries
26 March 2019
Unprompted review
Reply from Voyager Software (now Ikiru People)
Thanks Paul. I've passed your comments on to Matt. Very much appreciated.
Reply from Voyager Software (now Ikiru People)
You're very welcome Lillian. And our thanks to you for leaving the review.
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