UK-Repairs.com logo
Visit website

UK-Repairs.com Reviews 170

•
TrustScore 3.5 out of 5

3.7

Phone Repair Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Emailed this company and got a return phone call almost immediately, and arranged a date and time to suit me. Ali arrived promptly and replaced the broken screen on my Microsoft surface pro 5 for... See more

Rated 5 out of 5 stars

Spoke to Ali at UK- Repairs.com about a surface pro cracked screen replacement. Drove to Harrow, while we waited 30min or so Ali replaced the screen with a new genuine Microsoft Surface screen providi... See more

Rated 1 out of 5 stars

I don't usually feel compelled to complain, in fact this is my first online review. Very, very disappointing level of service. Had a windows tablet with broken screen. Arranged for it to b... See more

Rated 2 out of 5 stars

Not impressed with the repairs I got, my surface laptop does not hold charge, I was specifically charged extra to fix this but it now looks like I have been deceived. I can't use my laptop for long... See more

Company replied

Company details

  1. Phone Repair Service
  2. Computer Repair Service
  3. Electrical Repair Shop

Written by the company

UK-Repairs was founded in 2014 by a team of dedicated electronics repair engineers. London's best repair centre for Phones, Laptops, iPads, PCs and more... Fast, cheap and reliable. Our highly skilled Technicians all have extensive experience repairing any type of mobile phones, so we can carry out all types of Phone repairs. We offer CALL OUT and MAIL IN Repairs. We come to you at a time and place that suits you, to repair your Phone in front of you in just 20 minutes. And every repair we do comes with our 1 year warranty.

Contact info

3.7

Average

TrustScore 3.5 out of 5

170 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Ali was great

Ali was great! Professional and came to my place to get my surface book fixed...in ten mins. And even advised on how to better handle the laptop in future. Reliable as well. Please use his services for any customers wanting an urgent fix. He’s the MAN!

20 October 2018
Unprompted review
Rated 5 out of 5 stars

Corporate customer

Corporate customer, damaged surface pro 4 screen, had it sent down to them and back to us within 3 working days. Done a great job, cheaper than getting a refurbed one from Microsoft too.

10 October 2018
Unprompted review
Rated 1 out of 5 stars

Really bad experience

The obnoxious technician held me to ransom, and refused to put the screen back on my device until I had made full payment by bank transfer which is an absolute joke. They have still not provided a receipt from the transaction despite being chased. There are plenty of repair shops out there so there is no need to go with these jokers.

Edit: Yes it's definitely the correct company! And this is not spam it's a genuine review, so do not remove. My email name is not my real name either, which I am not posting. I phoned the technician on Friday to chase for my receipt and I still don't have it, so I am sure he is aware who this is... Unbelievable.

Edit: There is more, I also got a slew of nasty text messages from their technician after all this.

20 September 2018
Unprompted review
UK-Repairs.com logo

Reply from UK-Repairs.com

hi ryman


can we have a repair ID for you we cannot find any record under your name?
you probably made mistake there is another company called www.uk-repair.com.

Rated 5 out of 5 stars

Ali was great. Quick and no issues

Ali was great. He phoned to ask whether it was convenient to arrive sooner which was perfectly fine and worked in my favour too. Ali was polite and was done in than 20mins. Also made me aware if I had any issues to get in touch.

Great job, my phone is back to normal.

30 April 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look