What a experience Using UENI made website design simple and stress-free. It’s fast to set up, mobile-friendly, and professional without needing tech skills. Everything is structured to help your busin... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Arianna was perfectly in tune with what I hope the message, foundation, spirit and soul of the website would be. She was receptive to changes, suggestions and guided me through the process exception... See more
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The process so far has been exceptional. The website is much more detailed than I expected. The writeups and descriptions are informative and contain everything we want to convey to potential custom... See more
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UENI has been providing exceptional service from the moment I purchased the website development service. Everyone I have encountered thus far, has been extremely present and ready to help me. Thr... See more
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Company details
About UENI
Written by the company
Generate more sales, bookings, and leads with a powerful website that reflects the best of your brand.
UENI gives small businesses and independent professionals a chance to reach a broader audience and increase sales by building their new website for them without the need to settle for expensive agencies or complicated DIY web design builders.
For a small monthly fee we deliver:
- Professional website done in one week
- Integrated online store and booking system
- Custom domain & email
- Easy-to-use website editor
- 1:1 Zoom launch call and ongoing support on live chat
About us
UENI is a tech company founded in 2014 with the goal to fill the gap for millions of local service businesses that are not yet online.
Our mission is to give small service-sector businesses access to the customer base now captured by larger businesses who have the time, knowledge, and resources to attract customers online.
We provide a quick, easy, low-cost solution to help small businesses create a strong online presence.
Each website is optimized to be clean, load fast, and rank high in search engine results.
Every month we create thousands of websites for small businesses in the US and Europe, and we are just getting started!
Contact info
c/o WeWork 2-118, 2-119, 184 Shepherd Bush Road, W6 7NL, London, United Kingdom
- help@ueni.com
- ueni.com
4.8
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was easy
It was easy. Just answer setup questions upload photos if you want. I love that I can have my edits done and that anything I need added they can do at any time!! Franco answered all my questions and was patient with me while I tried to pick a domain name.
21 April 2026
Reply from UENI
Hi Erica!
It is so wonderful to hear how much you are enjoying the UENI experience! We're glad Franco was able to provide the patience and guidance you needed to secure the perfect domain name. It’s great to know that our "done-for-you" edit service is a feature you value.
We can’t thank you enough for the kind words. Please do not hesitate to reach out should you need any assistance with your website as you move forward!
All the best,
The UENI team
Very informative and explained in great…
Very informative and explained in great detail.
21 April 2026
Reply from UENI
Hi there!
We are delighted to hear that you found our team's explanation helpful and informative. Our goal is to ensure you feel fully supported as you build your online presence.
Your feedback lets us know we’re on the right track! Please do not hesitate to reach out should you need any further assistance with your website.
All the best,
The UENI team
Reply from UENI
Hi Richard!
We really appreciate you taking the time to leave such a positive review! It’s great to hear that you found our team both friendly and knowledgeable.
Your feedback lets us know we’re on the right track! Please do not hesitate to reach out should you need further assistance with your website.
All the best,
The UENI team
Thorough and Clear communication
My Implementation Partner Marilia was very thorough and clearly explained the entire process. I appreciate the professionalism and patience. She answered all of my questions.
21 April 2026
Reply from UENI
Hi Hayil!
Thank you so much for the fantastic review. We are delighted to hear that Marilia provided the thorough and professional support we strive for at UENI. It’s great to know that her patience and clear communication helped make the entire process easy to understand.
We truly appreciate your kind words! Please do not hesitate to reach out should you need any further assistance with your website.
All the best,
The UENI team
Jorge was Knowelgedable and kind
21 April 2026
Reply from UENI
Hi there!
Thank you so much for the wonderful feedback! We are very proud of Jorge and thrilled to hear that his knowledge and kindness made a positive impact on your experience.
Your review lets us know we’re on the right track! Please do not hesitate to reach out should you need any further assistance with your website.
All the best,
The UENI team
Excellent experience and the team…
Excellent experience and the team member was very knowledgeable. He helped answer my questions and explained everything in detail.
21 April 2026
Reply from UENI
Hi Thomas!
Thank you so much for taking the time to share your experience. We are thrilled to hear that our team member was able to provide the detailed answers and support you needed to feel confident in your website.
Your feedback truly motivates us to keep providing top-tier service. Please do not hesitate to reach out should you need further assistance with your website!
All the best,
The UENI team
The representative was friendly and knowledgable
The representative was friendly and highly informative, he made me very comfortable to ask questions.
20 April 2026
Reply from UENI
Hi Jeff!
We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!
All the best,
The UENI team.
Reply from UENI
Hi Jeffrey!
Thank you for the great review! We’re so happy you loved the website and we can’t wait to see your business grow online.
All the best,
The UENI team.
My website is more than I could have…
My website is more than I could have imagined. And the meeting to review and edit prior to publishing the site were professional and efficient.
20 April 2026
Reply from UENI
Hi Tracy!
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone
All the best,
The UENI team.
Reply from UENI
Hi William!
We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!
All the best,
The UENI team.
Absolutely terrible
Absolutely terrible, they uploaded a website and made it live without any discussion I hadn’t agreed anything ( as one of the pictures was broken glass and I’m a good business). They used AI created photos and text which was completely incorrect and misleading. I had an online meeting to discuss the basics style of the website.But then looked on google and the website was live. I spoke to staff a few times but they didn’t deal with any of the major problems. I asked for a refund and I was told not allowed.
I have emails stating I wasn’t happy, but in the end had to cancel. As felt completely misled and ignored. If the company wants to discuss this review they have my details.
21 May 2025
Reply from UENI
Paul,
We're sorry to read this review. Please note that you've purchased our services in April and your refund request was sent outside our refund period, as per our terms and conditions. This was explained by our team when you originally requested this.
After we designed your website, you had a meeting with our team where we presented you with the new website and published it while you were attending that meeting. You also indicated back then that you were satisfied with the website, which is why it was published.
Regards,
The UENI team.
UENI does exactly what they say they…
UENI does exactly what they say they will do! They delivered a very professional website on time for an amazing price! I'm very happy I found them!
18 April 2026
Reply from UENI
Hi John!
Thanks for taking the time to leave a review! We are glad to hear that you are happy with your website.
All the best,
The UENI team.
She is a wonderful person
She is a wonderful person. She is very dedicated to her work and explains things in a simple and easy-to-understand way. I was surprised that she spoke Spanish. I give her a ten out of ten.
17 April 2026
Reply from UENI
Hi William!
We are incredibly grateful that you took the time out to leave us a 5-star review. We will share this review with our team to let them know the amazing work they have done!
All the best,
The UENI team.
They are really helpful with your…
They are really helpful with your website and skills They get you troug the hole entire process very easily nice communication
10 April 2026
Reply from UENI
Hi Gabe!
Thanks for taking the time to leave a review! We are glad to hear that you are happy with your website.
All the best,
The UENI team.
Reply from UENI
Hi Joseph!
We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!
All the best,
The UENI team.
Very Satisfied
Elizabeth Pacheco was amazing, very informational and thorough. She guided me through each step and made sure I understood.
17 April 2026
Reply from UENI
Hi Samantha!
Thank you so much for taking the time to leave us a review and providing feedback. We really appreciate you being part of UENI. In case you need help with your website, please, don't hesitate to reach out!
All the best,
The UENI team.
Wonderful
Wonderful! Customer service. Answered all my questions, showed me how to navigate the WIX...
Rafeal is very knowledgeable, and patient.
He made it a pleasure to learn how to adjust and manage the site. Thank You!
17 April 2026
Reply from UENI
Hi Angela!
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone
All the best,
The UENI team.
Reply from UENI
Hi Bader!
Thank you for the great review! We’re so happy you loved the website and we can’t wait to see your business grow online.
All the best,
The UENI team.
The customer service these guys give is…
The customer service these guys give is just unbelievable. Anything you need there are right on top of it and the quality is amazing.
17 April 2026
Reply from UENI
Hi Benjamin!
We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!
All the best,
The UENI team.
Everyone was just super talented and…
Everyone was just super talented and delivered above and beyond.
17 April 2026
Reply from UENI
Hi Linda!
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers.
All the best,
The UENI team.
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