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travelinsurance4medical.co.uk Reviews 

22,257
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 649 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the straightforward online forms and competitive pricing, making it remarkably easy to secure affordable coverage for various pre-existing medical conditions. Consumers also appreciate the highly supportive customer service team, noting that staff members are exceptionally polite, patient, and efficient when handling inquiries. Some reviewers were not happy with renewal restrictions, policy limitations, or unexpected cost increases over time. A few people additionally reported frustrating communication experiences or difficulties when trying to update their policy details. Others mentioned occasional challenges regarding long wait times or strict age limits affecting their future travel plans.

What people talk about most

Price

Users describe positive interactions with price, frequently highlighting competitive rates and affordable... See more

User experience

Customers had positive experiences with user experience, finding the platform straightforward, stress-free,... See more

Service

Customers consistently note positive experiences with service, highlighting efficient support for complex... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as friendly,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting friendly, knowledgeable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to complete paperwork and not too expensive. I was dreading filling in millions of pages to declare myself and child's medical conditions. It was relatively simple and straightforward. One of m... See more

Rated 5 out of 5 stars

Very quick to complete forms online, great value for money. I made a small error with spelling a name from typing fast and noticed once I had submitted my form, called them up and they changed it to... See more

Rated 5 out of 5 stars

Well done for not over charging someone who has a few heath problems, you always seem to beat every other offers. I've used you once or twice before after finding you on a comparison website.

Rated 5 out of 5 stars

It was so lovely to find a company that would insure my family as we all have medical conditions. We normally get quotes that are 4 times higher than the one we were given. It was very straightforward... See more


Company details

  1. Travel Insurance Company

About travelinsurance4medical.co.uk

Written by the company

Medical conditions are a fact of life. Unfortunately they can make travel insurance expensive. That doesn't seem right. So we do things differently - and can provide great policies at a price that's fair. It's not unusual for us to make travel possible for people who have been turned away or quoted extortionate prices elsewhere. Try us! Get a quote now

Jetting off with Travel Insurance 4 Medical

Written by the company

New cover for COVID-19
All policies automatically include our COVID-19 cover. See our website for more details.
1000s of conditions covered
We can cover thousands of medical conditions at a price that's fair.
Expert medical cover
Our medical cover includes everything from foreign treatment to the loss of prescribed medication.
24/7 medical assistance
You also get 24/7 access to an English-speaking medical assistance helpline - no matter where you are.
Choose your level of cover
With multiple levels of cover to choose from, you only ever pay for what you need.
Getting active?
All policies include cover for more than 150 sports and activities - such as tennis, bungee jumping and hot air ballooning.
Cover for everyone
With Travel Insurance 4 Medical, you can get cover for everyone you are travelling with on one policy. Simple.

Count on it...

Here's what we can promise you.

Here's what we can promise you.
  • 14-day money back guarantee
  • No credit or debit card fees
  • 24/7 access to English-speaking emergency medical assistance helpline
  • Members of the Association of Travel Insurance Intermediaries (ATII) and the British Insurance Brokers Association (BIBA)

Contact info

4.8

Excellent

TrustScore 5 out of 5

22K reviews

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4.8

All reviews

(22,257)

620 reviews in the last 12 months

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Rated 5 out of 5 stars

Returning customer

Used the service before and returned to use them again! Easy to use site, relatively quick registration, and far less expensive than others I had been looking at.

3 October 2026
Rated 1 out of 5 stars

Avoid this company

Avoid this company
I would strongly advise anyone considering taking out a policy with this company to think very carefully and make sure they fully understand exactly what they are buying.

My experience has left me extremely disappointed, particularly with what I believe was a lack of integrity and transparency when the policy was sold to me. I feel that the policy was mis-sold, and when I subsequently needed to rely on the cover, I found myself having to challenge the decision and raise concerns about how the policy had originally been presented to me.

The communication has also been incredibly frustrating. It appears that every correspondence takes a profound amount of time, which makes an already stressful situation even more difficult. I have now been waiting over two weeks for an outcome, only to be told that my concerns have been passed between different departments.

For me, an insurance company should provide clear information when selling a policy and then be there to support its customers when they actually need to make a claim. Unfortunately, that has not been my experience.

Very disappointing experience and, based on my experience so far, I would not use this company again.

16 September 2026
Unprompted review
travelinsurance4medical.co.uk logo

Reply from travelinsurance4medical.co.uk

Dear Shaun

We were very sad to read your review. As you may appreciate, we do work hard to avoid negative scores or comments as they are incredibly detrimental to us.

I understand that our team member Steve called you to run through the explanation regarding your particular situation and how the adequate cover was not added as required upon your purchase of travel insurance with us. Although we have a very thorough cover available, if you require a specific protection, you must ensure your particular policy is valid for this. As in this case, that any extra cover has been added.

Again and as you state, this is the reason that we do ask that all our clients read and understand the policy wording to ensure it is correct for their needs. Compare the Market also urges you to read the policy wording and IPID document. Both of which contained the information required relating to the additional package which needed to be added to your policy to ensure it was valid.

We have called again today to confirm if you wished to escalate a complaint based on your comments. Please do get in touch if you wish to proceed with that.

Shushanah Rothwell
Senior Administrator

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