Total Warrior Reviews 27

Totally disappointed with Total Warrior, they will not issue refunds due to COVID and not being able to attend or will respond to change race times, length of course etc
Disgraceful that they take your money and then totally ignore you!
I’ve attended many of their races in the past as a returning customer but I will never book with them again now !

Impossible to get a refund for myself and my team. We didn't receive a email informing use of the opportunity to get a refund or that there was a time scale. Impossible to get any communication or correspondence from them about this. There is 5 of use at £49.95 is a lot of £ to just let you have for nothing. Due to personal reasons we are not able to go ahead. We want a full refund, its a year since we have requested it!

Same as everyone else it seems, looking to refund since I can no longer participate and the options are to differ or have someone take my place. No one answers your email, I've been waiting weeks since they decided that 2021 would be running as usual and nothing. I'll be sticking to tough mudder In the future.

Awful experience. Entitled to a refund due to the event being rescheduled due to covid. The customer service operator rudely refund on email. Since then I have not been able to get any response from them. Countless emails with read receipts on being ignored.

Horrendous customer service!! I have been trying to contact Total Warrior for 6 months now and still have not had a response with at least 15 emails sent and multiple social media messages sent on different platforms. I have given up expecting a refund for a team of 4, but out of principle and professionalism, I would at least expected a generic response...as a minimum.

I will never book with total warrior again and will ensure others are made aware of their poor attitude.

I have politely asked for a refund, as the event has been cancelled due to the Covid-19 pandemic. Waiting anxiously for more than two months, I get a response refusing to refund my money. Replying and explaining my financial situation, Stuart ignores my messages and carries on posting pictures on his social media accounts! I am disgusted with Total Warrior and with Stuart's unprofessional behaviour. I would recomend any one thinking of booking, please AVOID!!

Event cancelled due to Covid-19. Under new government guidelines companies have to offer a refund. Like many I have found myself financially struggling but they have refused to refund me and my friends. Dealt with a very rude man called Stuart who ignored my emails and also my friends. Extremely unprofessional and will never book with them again, please avoid!