Excellent customer service from Katie and lovely products. I will definitely be back ordering again, thank you. Highly recommend this company 😊
Company replied
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Excellent customer service from Katie and lovely products. I will definitely be back ordering again, thank you. Highly recommend this company 😊
Company replied
As per my note on the returns slip. I found The Gem Tree to be extremely helpful when I needed assistance re various products (I found the web-site a little unclear), James was informative and patie... See more
I was nervous about ordering my crystals online as what you see on the computer screen isn't always what you get - I need not have worried, every item was perfect and exactly what I was expecting. Th... See more
I ordered some runes recently and unknown to me there was a fault with the standard of the bags they were issued in. A nice chap from Gem Tree contacted me to advise accordingly and to see if I would... See more
At The Gem Tree you will find over 5000 products many of which are unique to us because we also design and manufacture our own range of jewellery. We hand select and source the very best to ensure quality is excellent at all times. Our prices range from only 99p to £399 and we offer free shipping on UK orders of £35 (under 1kg only). We aim to process and dispatch all orders within 24 hours but during busier times like Nov and Dec please allow 48 hours for dispatch.
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I would recommend this company as the products they supply are very good quality and very well priced even the postage is reasonably.
Love the thing that the staff are polite, helpful and involved in this business. They real care about what you need. The products are various and hand-made .That is awesome too!
Wonderful place, wonderful people, what more could you ask for
I have been buying products from The Gem tree, for at least 4years or more.
The staff are always friendly on the telephone, and helpful with online matters.
I always find what im looking for and the products are Top quality.
With the wide variety of goods available, i am also willing to try some thing new.
Thank you to every one at The Gemtree.
I wasn't sure if the spiral cages would be right for my purpose but after several very helpful emails between The Gem Tree and myself I ordered the recommended size of spiral cage. Fast delivery, packed well, and perfect for what I wanted.
I will most certainly recommend The Gem Tree to my friends.
Many thanks.
The Gem Tree provides wide range of beautiful gems. They offer great value & never ending options. Excellent energies to bring out the best we can hope for. Always reliable in sending my package fast &.secure.
Received my order swiftly and was nicely packaged and i am very happy with my products and will definitely be ordering from you again.
the goods came quickly; great customer service (answered my query on the same day I asked) and great products (I have ordered perfumed body oils and clays).
I will definitely re-order again.
I have never had problem with my purchases or my deliveries. It is with the real pleasure and the total confidence(trust) that I place my orders at your home(with you). Thank you for yours serious. See you soon.
I am in the States and I got my items in just a week! One of the pieces arrived damaged (US Postal Service's fault, no doubt) and they immediately sent me out a rplacement, no questions asked.
In this day and age, it is refreshing to say the least to find such great customer service!
I will shop here again and again.
The stones look bigger on photos but very small once they arrive, no sure if measure are given. Quality standard, prompt delivery.
The kunzite grid package advertised with different colours came in bits and pieces in the cheapest colour: pink, nothing in violet or green or else.
A free Judy Hall book entitlement as over a certain money value order, wasn't sent.
All in all mediocre experience.

Reply from The Gem Tree
I was very pleased with my purchases they arrived very quick well packaged and were as described on the web site, great find for me they have some fantastic items and very well priced I will be shopping there again
The oils are very lovely and keep their smell. The staff are very cooperative and answer all questions and quick to respond. Goods are extremely well packed and always good quality.
Not sure what the angel name referred to. It clinks a bit but doesn't chime. I thank The Gem Tree for explaining my misunderstanding.

Reply from The Gem Tree
I have been shopping with The Gem Tree a while now, every order is delivered quick and well packed, the web site is a facination and often new items are added.
I look forward to the postman delivering my items as everything I have ordered has been top quality, well done The Gem Tree.
Excellent products and prices, super fast delivery, would definitely reccommend!!!
I got these perfume oils from Gemtree, they're absolutley briliant; I got ten different ones, so I can mix the scents to suit day-time or night-time and create my own blend to suit the impression I want to make.
My beautiful crystal angel pendant arrived very quickly. The pendant is beautiful, and it even has two little rainbows inside it!!. Thank you so much !!!
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