Tempus Logix Auto Transport Reviews 671

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent delivery service, noting promptness, good communication from drivers, and careful handling of vehicles. Many people highlight the staff's professionalism, helpfulness, and caring attitude, making the entire process stress-free. Reviewers also appreciate the terrific customer service, with many mentioning clear communication, quick responses, and the ability to speak with a person who can explain things thoroughly. However, some customers also noted issues with pricing and scheduling. A few people reported being asked for additional payments upon delivery despite pre-agreed prices, while others experienced significant delays and no-shows for vehicle pickups, leading to inconvenience and frustration. There were also instances where customers felt the company was unprofessional or questionable regarding price increases, and some reported concerns about driver qualifications and instances of vehicle damage.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting prompt and timely deliveries,... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, helpfulness, and... See more

Service

Reviewers highlight positive aspects of service, praising the great communication, professionalism, and... See more

Customer service

People report positive experiences with customer service. Customers highlight the pleasant and professional... See more

Price

Reviewers mention ambiguous feedback about price. Many customers report issues with quotes not being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the time I placed my order everyone was there for me, making this experience easy, answering all my questions, Pleasant, Professional . The diver was prompt on time,... See more

Company replied

Rated 5 out of 5 stars

We have used Tempus Logix twice, and had great experiences both times. This most recent time, they partnered with Adam from MR CARHAUL. Adam's attention to detail was fantastic. We felt we were in v... See more

Company replied

Rated 5 out of 5 stars

There are few companies left who are run by humans! And capable, helpful, caring, and knowledgeable ones at that! The staff was always available to personally answer my questions! Not once did I enco... See more

Company replied

Rated 5 out of 5 stars

After they picked up my JEEP GC SRT they delivered it quickly traveling 4 states. Vehicle was well protected and transported in their enclosed motor carrier trailer. A+ and would use them again. Zelle... See more

Company replied


Company details

  1. Logistics Service
  2. Shipping Company
  3. Vehicle Shipping Agent

Written by the company

Tempus Logix is a vehicle transport brokerage company, fully licensed and bonded. We specialize in transporting cars, motorcycles, ATVs, and heavy equipment items in the mainland, Hawaii, and Alaska. Feel free to visit our website to try our new car shipping instant quote calculator based on Artificial Intelligence (AI). It eliminates errors during the quote calculation process to guarantee affordable prices and timely transportation. www.tempuslogix.com Your satisfaction is our top priority!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

671 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very professional and smooth pickup and…

Very professional and smooth pickup and delivery! Was delivered a day earlier than the estimated! Would definitely do business with them again !

4 February 2024
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Dear Chris, thank you so much for taking the time, and for using our services. We're glad to have made an early delivery for you. And we'll gladly have you back if you're even in need of vehicle shipping in the future.
Respectfully,
Monika

Rated 5 out of 5 stars

Everything was perfect!

31 January 2024
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you so much for your 5-star review. We will be happy to work with you again in the future.
Best regards, Bella

Rated 5 out of 5 stars

I was informed along the way when the…

I was informed along the way when the pickup and driver would be arriving my shipment a new motor cycle was right on time and everything went as planned pictures of my bike before and after would use this service over the other again. Thanks Tempus.

30 January 2024
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Dear Kevin, thank you for taking the time to tell us about your experience. We're very happy to hear that your shipment was handled just like you wanted. And we will gladly have you back, so don't hesitate to contact us in the future.
Respectfully,
Monika

Rated 5 out of 5 stars

Great costumer service

Great costumer service, on time communication. Thanks Jack for all the assistance.

15 January 2024
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service and that Jack was able to assist you effectively. We strive to provide timely and excellent support to all our customers, and it's always rewarding to know when we've met your expectations. We appreciate your trust in our services and look forward to cooperating with you again.
Respectfully,
Bella

Rated 5 out of 5 stars

Good work and communication

I requested Tempus Logix to transport my vehicle from Massachusetts to North Carolina. All the process was clear and satisfying. The communication was great and response time is good. It was a pleasure doing business with them. Thank you for keeping me updated during the whole process.

13 January 2024
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you so much for your outstanding review! We strive to do our best to provide a 5-star experience and are happy that we succeeded again!
We look forward to working with you in the future.
Best regards, Bella

Rated 5 out of 5 stars

Highly Satisfied Customer

I requested Tempus Logix to transport a vehicle from Nashville to Memphis. They literally picked it up the same day I made the order. I originally requested the vehicle to be delivered to my workplace. When the driver found out that I had gone home for the day, at the time the vehicle arrived, he delivered it to my home for no extra charge. The extensive communication from the driver and the supervisor during the whole process was exemplary. I highly recommend this transport company!

13 January 2024
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you so much for taking the time to share your positive experience with our company.
We genuinely value our partnership with you and look forward to many more successful collaborations in the future. Your satisfaction is our priority.
Best regards, Bella

Rated 5 out of 5 stars

Great company and great team is working…

Great company and great team is working there.One of best agent is Jack who helped me for shipment

10 January 2024
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience. We appreciate your support and look forward to doing business with you again soon!

Rated 5 out of 5 stars

Booking was simple

Booking was simple! Once a driver was assigned communication was amazing. He made sure to update me often and the car made it to the destination ahead of schedule. I will recommend to others as well as use again if needed.

5 January 2024
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you for choosing our company. We're truly grateful for your kind words and your recommendation.
We look forward to working with you in the future.
Best regards, Bella

Rated 5 out of 5 stars

Will work with them again!!1

Worked with them not just one time and they are a really good company,never had any problems with them.Working usually with Jack and he is a really proffesional and have great communication and responsability!!!

31 December 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you for your positive review. We hope to continue working with you in the future.

Rated 5 out of 5 stars

I am very glad to work with Tempus…

I am very glad to work with Tempus Logix. All of them are such a positive and well educated guys. I appreciate their hard work especially Derrick he is very polite and smart thank you.

27 December 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you so much for your kind words! We are thrilled to hear that you are glad to work with our company and that our team, especially Derrick, has made a positive impression on you.
Your satisfaction is our priority!
We will be happy to cooperate with you again.
Best regards, Bella

Rated 5 out of 5 stars

The best car delivery serive ever

Car came fast and really safe. I was actually surprised how fast it came. The driver was really really kind and nice. Most of all, I liked the fact that my car arrived really safe, without scratch or any damage. I am satisfied with this service and I would highly recommend this service.

24 December 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Dear Cali,
Thank you for sharing your experience with us. We're so happy to hear that everything went smoothly, and without any hiccups. And we enjoyed working with you just as much! We'll be glad to have you back if you ever have any other vehicles to ship. And feel free to recommend us to your friends and family too, if they ever need our services. We'll be happy to have them.
Respectfully,
Monika

Rated 5 out of 5 stars

The communication was great and…

The communication was great and response time is good. It was a pleasure doing business with them.

22 December 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you for taking the time to leave us a review. And we're very happy to hear that your experience with us was so positive. We enjoyed working with you just as much. We hope to hear from you in the future!
Respectfully,
Monika

Rated 5 out of 5 stars

2017 RAM 1500

This was my first time securing transportation for a vehicle. This company delivered way ahead of what was promised. Communication was great. I know there must be many variables with drivers, routes, etc. I was told the truck would be picked up in 1-5 days from acceptance of the quote, and delivered 2-3 days after that. My truck was picked up on day 2, and DELIVERED on day 3!!! Thank you! There were no additional fees. I would highly recommend this company and will use again in the future. There’s a reason for their high rating. Which is why I went with them in the first place. Thanks again!

15 December 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you for sharing your positive feedback! We greatly appreciate it. We strive to do our best to satisfy each and every customer, hoping to see them back as a returning customer. Feel free to contact us again if you need to ship another vehicle, and we will gladly give you a special discount as our loyal customer. Thank you! -Michael

Rated 5 out of 5 stars

Jack is the best!

Great company to work with, Jack especially! Very helpful and nice person, helped with all details, with all arrangements, I'm very thankful for his assistance and for the company that hired such a good person. There are a lot of specialists on the market, but the jackpot is a good specialist with a nice heart!

20 December 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you so much for your kind words, Corina! We're thrilled to hear that you had a positive experience. We appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Thank you Mr

Thank you Mr. Derrick for the great service you provide

18 December 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you for your feedback. We're thrilled that you had an excellent experience with our company, particularly with Derrick. We look forward to working with you in the future.
Best regards, Bella

Rated 4 out of 5 stars

Communication with TL was very good

Communication with TL was very good. Shipment was a bit delayed, but due to good communication I wasn't concerned. My motorcycle. (brand new) arrived in perfect condition, and driver was courteous and professional....no complaints really!

13 December 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you for sharing your feedback with us regarding your experience. Our team is dedicated to providing top-notch service. We look forward to serving you better in the future.
Best regards, Bella

Rated 5 out of 5 stars

We are very satisfied with your work…

We are very satisfied with your work and business with us. We look forward to continued working with you again in the near future

11 December 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you so much for your 5-star review. We will be happy to work with you again in the future.
Best regards, Bella

Rated 5 out of 5 stars

Derrick (UP2412) demonstrated…

Derrick (UP2412) demonstrated exceptional professionalism and kindness while supervising the car's dispatch to our company.

11 December 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your positive experience with Derrick. It's wonderful to hear that he demonstrated exceptional professionalism during the supervision of the car's dispatch.
Best regards, Bella

Rated 5 out of 5 stars

Jack from the brokerage

Jack from the brokerage: A Transporter's Dream!

Working with Jack for transporting services has been an absolute delight. Their seamless coordination, efficient processes, and clear communication make them a transporter's dream partner.

Efficient Coordination:
Jack excels in streamlining the transportation process. Their efficiency ensures a smooth experience for transporters, saving time and effort.

Clear Communication:
Communication is key in the transportation industry, and Jack shines in this aspect. Clear and prompt communication makes collaboration straightforward and hassle-free.

Reliable Support:
Jack provides reliable support throughout every job. Their commitment to assisting transporters in overcoming challenges contributes to a positive and productive partnership.

In conclusion, Jack stands out as a fantastic ally for transporters, offering efficiency, clear communication, and reliable support. I highly recommend them for anyone in the transportation business.

10 December 2023
Unprompted review
Tempus Logix Auto Transport logo

Reply from Tempus Logix Auto Transport

Thank you so much for taking the time to share your positive feedback about our services!

We are thrilled to hear that your experience working with Jack has been such a positive and delightful one.

Efficiency is one of our top priorities, and we're glad to hear that Jack's seamless coordination has contributed to a smooth experience for you.

We understand the importance of timely and transparent communication, and we strive to maintain that standard in all our interactions.

Thank you again for your feedback. We will be happy to continue collaborating with you.

Best regards, Bella

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