Not a good experience with them. A payment of 4700 originated from Germany in USD to skydo provided bank currency cloud bank in UK. The payment was received in GBP in UK and then transferred to India... See more
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Very good experience with Skydo. Over 15k USD transacted in last few months seamlessly. Very responsive team, specially Chittu Kumar.
My experience with skydo has been great, very seamless and people support is excellent. Himanshi from Skydo cleared all my doubts and helped me through my first payment settlement. It was smooth.
I received payment from my Germany client via Skydo. The ease of navigating through the app and execution of the entire process has satisfied me to the most. The service is top-notch.
Company details
Written by the company
Skydo helps Indian exporters receive cross-border payments effortlessly and at low-cost.
Contact info
India
- skydo.com
Breach of guidelines
Customer Service needs work.
Onboarding was great, I initially thought customer experience would be smooth throughout. However it wasn't the case. Customer care is busy almost always. I got through after calling/emailing/whatapp 3-4 times.
Customer care executives don't know what they're talking about.
3 March 2025
Unprompted review
Reply from skydo.com
Hi,
Thank you for sharing your honest feedback—we truly appreciate it. While we're glad to hear that your onboarding experience was smooth, we're sorry to learn that your experience with customer support didn’t meet expectations.
This isn’t the level of service we aim to provide, and we take your concerns seriously.
We’re actively working on reducing response times and ensuring our support team is better equipped to handle queries efficiently.
Thank you again for bringing this to our attention—we’re committed to improving and providing you with a better experience moving forward.
Highly recommend SkyDo for export of services/goods to foreign nations
I've been a customer of SkyDo for almost a year now, never had issues with their payment processing platform, and I do like their exchange rate value proposition. Their support team are generally on point, and if they aren't, the account manager is one phone call away from an escalation process. Overall, I strongly prefer using SkyDo for long-term business ingress revenue from foreign nations, their seamless FIRA/FIRC generation is also greatly valuable for small businesses to ease compliance requirements.
25 February 2025
Unprompted review
Reply from skydo.com
Hi,
Thanks for the review!
We're thrilled that Skydo has been reliable for your international transactions.
It's great to hear our exchange rates, support team, and FIRA/FIRC generation are making a real difference for your business compliance needs.
We appreciate your trust in us and look forward to continuing to support your growth!
Skydo is a trap
Skydo is a trap! Everything looks smooth until you receive a payment. Then they freeze your funds without explanation. Support is dead, and they even block your number if you ask too many questions. Stay away!
5 February 2025
Unprompted review
Reply from skydo.com
Hi,
We’re sorry to hear about this and understand how frustrating this may feel. However, we want to clarify that funds are never frozen without valid reason.
In cases, when compliance checks are required by regulatory authorities or banking partners, reviews are conducted and additional documents are requested to ensure secure and legal transactions—this is a standard practice for financial platform regulated by RBI under PACB license.
We’d also like to assure you that our support team is available across multiple channels—calls, emails, and even WhatsApp—from Monday to Friday, 10:00 AM to 7:00 PM IST.
We're here to assist and ensure your queries are addressed promptly.
Additionally, we kindly request you to refrain from sharing any false or misleading information, as it does not help in resolving the issue and may only create unnecessary confusion.
We’d like to help resolve this for you—please write to us at support@skydo.com with your registered details so we can look into the matter and assist you further.
Skydo is stealing from small businesses…
Skydo is stealing from small businesses and must be shut down!
6 June 2024
Unprompted review
Reply from skydo.com
Hi,
We’re sorry to hear about this.
However, we are unable to locate any account or transaction under your name in our system. We kindly request you to reach out to our support team at support@skydo.com with your registered email ID or transaction details so we can look into this further and assist you.
We would also like to clarify that Skydo does not engage in any unfair withholding of funds.We adhere to strict banking and compliance policies outlined by RBI to protect all parties involved in cross-border transactions.
We have been granted the PA-CB license authorization by the Reserve Bank of India (RBI), which is only issued after thorough due diligence and multiple layers of checks by both the RBI and the Ministry of Corporate Affairs (MCA). This ensures that Skydo operates in full compliance with regulatory standards.
We understand concerns can arise, and we’re here to help. We kindly urge you to refrain from making strong accusations, and instead, reach out to us directly so we can assist you and resolve any issue you might be facing.
Please connect with us directly—we’re here to help.
SCAM ALERT
SCAM ALERT! I used Skydo to receive $12,000, but they blocked my dashboard without giving a reason. Their Nodal Officer does not respond, and their "proof" of payment is a fake screenshot with missing details.
17 January 2025
Unprompted review
Reply from skydo.com
Hi,
We are sorry to hear about this, but after thoroughly reviewing our system, we are unable to locate any account under your name.
Please note that accounts are closed only after a thorough compliance check, in line with the guidelines set by the Reserve Bank of India (RBI). This is a standard procedure to ensure we are adhering to all regulatory requirements. In cases where an account is closed, any funds are promptly returned to the original source account.
We have clearly stated the same on our terms of use (https://www.skydo.com/terms-of-use)
Additionally, we want to clarify that we have not received any formal query or escalation regarding your account to our Nodal Officer.
Our Nodal Officer and grievance officers are very much active and responsive to all escalations and concerns raised by our customers.
If you have any questions or need assistance, please do not hesitate to contact us directly on support@skydo.com so we can address the situation appropriately.
We take such concerns seriously and remain committed to providing timely and transparent support to all our clients. Thank you for your understanding.
Skydo is running a fraudulent business
Skydo is running a fraudulent business! Their so-called compliance process is just a trick to steal money. My €9,000 is stuck, and they have no explanation.
6 January 2025
Unprompted review
Reply from skydo.com
Hi,
We’re sorry to hear about your frustration, but after reviewing our system, we are unable to locate any account under your name or related to the €9,000 payment you mentioned.
If you do have an account with us, we kindly request that you reach out to us directly on support@skydo.com with your registered details so we can properly investigate this matter.
We want to clarify that Skydo is a fully RBI-governed platform, authorized for a PA-CB license. As part of our compliance process, we follow strict guidelines outlined by the RBI to ensure regulatory adherence. During this process, we may request additional documents to verify and clear any transaction.
If we are unable to meet the necessary requirements with the provided documents, we promptly return the funds to the original source account. This is a standard protocol to protect both our clients and our platform.
We understand your concern, and we’re committed to resolving any issues as swiftly and transparently as possible.
Please reach out with the relevant account details so we can look into this matter further. Thank you for your understanding.
Skydo is a complete fraud
Skydo is a complete fraud! I had CAD 18,500 deposited, and suddenly my account was blocked for "compliance reasons". I reached out to their customer service, but they keep delaying and making false promises. I am contacting my lawyer to take action. Stay away from Skydo!
15 February 2025
Unprompted review
Reply from skydo.com
Hi,
We are sorry to hear about this.
After reviewing our records, we couldn’t locate an account under your name. To assist you better, could you share your registered details (e.g., email/mobile number linked to the account)? This will help us investigate further and ensure a prompt resolution.
At Skydo, we operate under RBI regulations with a PA-CB license, and being compliant is a top priority as it also safeguards other users.
As part of this process, we may request additional documents to meet regulatory requirements which we have clearly stated in our terms of use (https://www.skydo.com/terms-of-use)
Rest assured, if we’re unable to proceed with the provided details, funds are always returned to their original source.
Our support team, including grievance officers, is here to support you. Please reach out to support@skydo.com and we will assist you further.
Skydo is a fake company
Skydo is a fake company! After getting my $1,000, they suddenly asked for extra documents and refused to give my money back. Stay away from this company!
15 February 2025
Unprompted review
Reply from skydo.com
Hi,
We are sorry to hear about this.
We’ve reviewed our records but couldn’t locate an account under your name. To help resolve this quickly, could you please reach out to us on support@skydo.com with your registered details. This will allow us to investigate promptly.
As an RBI-regulated platform with a PA-CB license, Skydo adheres to strict compliance processes. In some cases, we may need to request additional documentation to meet regulatory requirements. If we’re unable to proceed with the provided details, any funds will be securely returned to their original source. You can find more details in our Terms of Use (https://www.skydo.com/terms-of-use)
We’re here to help and committed to resolving this for you as efficiently and transparently as possible. Please don’t hesitate to reach out—our team is ready to assist.
Thank you for your patience and understanding.
Skydo is a fake company
Skydo is a fake company! After getting my $1800, they suddenly asked for extra documents and refused to give my money back. Stay away from this company!
14 February 2025
Unprompted review
Reply from skydo.com
Hi,
We’re sorry to hear you feel this way, but we’d like to clarify the facts.
Skydo is a RBI regulated platform that operates under strict compliance guidelines.
Additionally, we are not able to locate any account under your name, we request you to reach out to support team on support@skydo.com
To proceed with settlement we are required to request additional documentation to verify the transaction as part of compliance checks adhering to RBI guidelines.
These checks are standard industry practice and are in place to ensure the safety of all users on our platform and we have stated the same on our terms of use (https://www.skydo.com/terms-of-use)
We want to make it clear:
We don't hold the funds without valid compliance reasons adhering to RBI PACB license.
Calling Skydo a “fake” company is factually incorrect, and we urge you to refrain from making false accusations.
We’re more than happy to help resolve this once the required information is provided from your end.
Skydo is a fraud company
Skydo is a fraud company! After receiving my $21,000 transaction, they suddenly asked for unnecessary documents and refused to return my money. Avoid this company at all costs!
15 February 2025
Unprompted review
Reply from skydo.com
Hi,
We’re genuinely sorry to hear about this, and we understand how concerning this situation must feel.
However, we would like to clarify that we never withheld any payment unfairly.
Also, we are not able to locate any account under your name, we request you to reach out to our support on support@skydo.com if you have an account with us.
As a RBI regulated platform, Skydo is required to follow mandatory compliance protocols laid out by Indian and international banking laws.
In some cases, when certain flags are triggered—such as mismatches in invoice and sender details or unusual transaction patterns—our compliance team is obligated to request additional documentation to verify the transaction. We have clearly mentioned in our terms of use (https://www.skydo.com/terms-of-use)
This process ensures that funds are processed securely and in line with legal requirements.
Accusations of fraud are serious and untrue, and we urge you to avoid spreading misinformation.
We remain committed to resolving your case and request your cooperation to move forward constructively.
I trusted Skydo and now regret it
I trusted Skydo and now regret it! My client transferred €18,000, and Skydo froze my account without warning. Their proof document is incomplete and doesn’t even show my transaction. I am reporting them to the French Financial Market Authority. Skydo is a fraud!
15 February 2025
Unprompted review
Reply from skydo.com
Hi,
We truly understand your frustration and are sorry to hear this. However, we would like to respectfully clarify that we have not received any payment of €18,000.
Additionally, we were not able to locate any account with your name in our records. We take such matters very seriously and are committed to full transparency and compliance in line with both Indian and international financial regulations.
If you believe the payment was sent and you have an account with us, we kindly request that you share the official payment receipt issued by your bank to our support team on support@skydo.com
Additionally, we strongly urge you to refrain from sharing misleading or false information publicly, as it does not support a constructive resolution and can create unnecessary concern for others.
Our team is here to help, and we assure you that we do not freeze accounts without valid compliance reasons adhering to RBI PACB license.
We remain committed to assisting you and resolving any concerns you may have, and we’d appreciate your cooperation in helping us do so.
****Unmasking Skydo’s Unfounded Claims…
****Unmasking Skydo’s Unfounded Claims and Gross Mismanagement****
Over my 25 year of corporate experience, I’ve never encountered a company as shockingly unethical and unprofessional as Skydo. Despite providing all the required and valid documentation—including verified bank statements and a signed client contract—over a period of 2.5 months, Skydo’s team suddenly had the nerve to claim at the very last minute that the documents cannot be authenticated or verified ??
To make matters worse, they took the drastic and outrageous step of unilaterally closing my Skydo account without my consent or a proper explanation,
This entire debacle is a textbook example of gross mismanagement, contempt for customer trust, and a blatant disregard for professionalism. Skydo's actions are not only infuriating but also a stark warning to anyone considering your platform. Skydo's absolute disregard for customers' time, business, and financial security is beyond shameful.
That's 2.5 months of "Customer Service" recipe to murder "Trust"
11 February 2025
Unprompted review
Good Rates & Great Customer Support
The onboarding is simple, fx is live google rates and customer support is great. Overall a great service.
1 January 2025
Reply from skydo.com
Hi Rahul,
Thank you so much for your kind words!
We're glad to hear you found the onboarding simple, appreciated the live FX rates, and had a great experience with our support team.
It means a lot to us that you're enjoying the overall service.
We're here whenever you need us!
Impressive Settlement Rates
Recently opened an account with Skydo. Yes, they are strict about verification but after that everything is smooth. They might have few additional queries related to your payments but it won't be any issue for you if you provide relevant documents. Amazing part is their settlement rate. It's so impressive and can beat any rate your bank is offering.
8 January 2025
Unprompted review
Reply from skydo.com
Hi Rohit,
Thank you for sharing your experience!
We’re glad to hear that the verification process went smoothly and that you found our settlement rates impressive.
We always aim to provide the best service, and it’s great to know that it’s making a positive impact for you.
Thanks for choosing Skydo!
Skydo is awesome!
Skydo is great in comparison with receiving payments through banks. You save a whole lot of money and everything is quite automated.
22 January 2025
Unprompted review
Reply from skydo.com
Hi Syed,
Thank you for the great feedback!
We’re so happy to hear that Skydo has helped you save money and streamline the payment process.
Automation is a big part of what we aim to provide, and it’s awesome to know it’s making a difference for you!
Recently opened an account with SKYDO…
Recently opened an account with SKYDO for cross-border payment collections. While the account setup was smooth, things took a sharp turn when we received our first payment from Italy of 300 Euro . Their compliance department bombarded us with endless questions, wasted over an hour on clarifications, and demanded additional documents. Shockingly, within 5 minutes of ending the call, they closed our account without releasing the payment. This behavior is completely unprofessional and unacceptable. SKYDO is a fraudulent company, and we strongly advise others to avoid opening an account with them.
15 January 2025
Unprompted review
Reply from skydo.com
Hi,
We’re sorry to hear about your experience and appreciate you bringing this to our attention.
Please allow us to clarify that Skydo, as an RBI-governed platform holding the PA-CB license, it is mandated to follow strict compliance procedures as outlined by the Reserve Bank of India. These checks are conducted at two levels—first during the onboarding process and again at the time of transactions. This is standard for all RBI regulated financial platforms to ensure safety, legitimacy, and adherence to cross-border payment laws.
Our compliance team does out to collect further information or documents to gain a clear understanding of the transaction. We understand this can sometimes feel inconvenient, but it’s a necessary part of ensuring we meet regulatory obligations.
In certain cases, if we are unable to proceed after completing these checks, the account is closed. However, as per RBI guidelines, any funds received are processed for return to the original source account. We do not hold funds arbitrarily.
We’d also like to note that we’re unable to locate any account with the details provided in your message. If you believe your payment is still pending, we encourage you to reach out to us directly at support@skydo.com with your registered email ID and transaction details so we can look into this as a priority.
We remain committed to transparent operations and swift resolutions. Thank you for your understanding.
I'm using Skydo for last one month and…
I'm using Skydo for last one month and I've always received same day payments from US to India. It's extremely useful service and I'm regretting I didn't switch to Skydo earlier because I'm pretty sure I've lost above 20K-30K amount just in FX fees.
18 December 2024
Unprompted review
Reply from skydo.com
Hi Samarth,
Thank you for the feedback!
We're so glad to hear that Skydo has made a positive impact on your payments and saved you time and money.
We’re thrilled you’ve found value in the service.
We appreciate your trust and look forward to helping you save even more moving forward!
Stellar Support and great product
Anupam and Pooja from the team have been instrumental in helping me set up my account and managing the invoices delicately. I made a mistake in a few and they were very prompt and quick in helping me navigate these situations.
4 October 2024
Unprompted review
Reply from skydo.com
Hi Janardhan,
Thank you for the wonderful feedback!
We’re so glad to hear that Anupam and Pooja could assist you in setting up your account.
We truly appreciate your recognition and are happy to have you as part of the Skydo family!
Reliable Payment Platform with Excellent Support
I work with a US client and use Skydo for receiving payments. Initially, I encountered a payment issue, but it turned out to be on the client’s end. Despite this, the Skydo team went above and beyond to help me identify and resolve the issue. So far, I’ve received two payments seamlessly, and I’m extremely satisfied with Skydo’s services.
Pros:
1. Live conversion rates
2. Fantastic support team
3. User-friendly dashboard
4. Timely updates via email and WhatsApp
Cons:
1. Delayed payments during holidays or weekends (likely due to banks being closed).
Final Verdict:
Overall, I’ve had a great experience using Skydo. Highly recommended!
6 December 2024
Unprompted review
We are New to Skydo
We are New to Skydo, and Skydo team assisted smooth transfer from uk client to India company acc. And conversation rate also good. Thanks to the team.
4 December 2024
Unprompted review
Reply from skydo.com
Hi Jayakrishna,
Thank you for the great feedback!
We're so glad to hear about your experience.
It’s awesome to know our team could assist you every step of the way.
We appreciate your trust and look forward to continuing to support you!
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