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Review summary

Created with AI, based on recent reviews

Evaluating 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its ease of use and the positive impact it has on their presentations and creative projects. Many appreciate the continuous updates and new features, especially highlighting the significant improvements in version 3.0, which made the user experience even better and faster. People find the software to be a valuable tool for creating engaging visuals, even for those without design skills, and commend the company for listening to user feedback. However, some customers mentioned issues with purchasing add-ons and logging in, with one person reporting an accidental purchase and inability to access their account. A few others also felt that the initial plan offered on the website wasn't the full package, requiring upsells for complete software access, and one reviewer noted that the templates weren't always helpful for their specific needs.

What people talk about most

User experience

Users describe positive interactions with the user experience, highlighting its ease of use and intuitive... See more

Product

People report positive experiences with the product, consistently praising its ease of use, intuitive design,... See more

Application

Customers consistently note positive experiences with the app. Many reviewers praise the continuous updates,... See more

Upgrade

Reviewers mention positive feedback about upgrades. Customers are delighted with the latest updates,... See more

Website

Reviewers highlight positive aspects of the website, particularly praising the recent UI updates, such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought SketchWow a couple of years ago for a specific need. What impresses me is that the software continues to get better, friendlier, and more powerful. As a result, I continue to find great use... See more

Rated 5 out of 5 stars

Fantastic tool to use for someone who needs to create great, engaging content that captures imagination of my audience. It is easy to use, great guide videos and the emails they sent with new updates... See more

Rated 5 out of 5 stars

I love it !! Ever since I swiched to SketchWow, my presentations have become much more effective and definitely less boring. I find it easy to use and , with version 3.0, it's also significantly fas... See more

Rated 5 out of 5 stars

I've been a user of SketchWow for years and I love that they are continually keeping it up-to-date and providing new features. I also like that they don't inundate me with emails all the time, but are... See more


Company details

  1. Software Company
  2. Graphic Designer

Written by the company

SketchWow provides a fun way to quickly condense and communicate your ideas, concepts and stories (in a clear and casual way) using a fresh & engaging, hand drawn look. No boring diagrams here. Choose from hundreds of shapes and icons and dozens of beautiful templates. Add animation, present your ideas, export to a variety of file formats. Next time you want to explain anything visually, brainstorm or map out your thoughts, make it memorable using SketchWow.


Contact info

4.8

Excellent

TrustScore 5 out of 5

534 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

BEWARE: Deceptive pricing, outdated software!!!

Deceptive pricing. Not CLOUD-based. Licences limited to 3 computers. How am I supposed to work with my remote partners who review the design?

I have already purchased 1 add-on for ~79 USD on top of the lifetime deal (49 USD). I am looking to buy another add-on wth more templates for 39 USD, as Sketwow provides you with the following number of included templates (... and they still dare to bad mouth Canva for their ocean like unlimited designs where customers feel lost !!!)
Here is what I have in my LTD and an animated add-on.

Here is what you get after paying $100:
Animated Content Templates: 2
Animated Video 10
Brainstorming templates - 3
Visual Content: 33
Diagrams and Flows: 25
Infographics: 47
Journeys: 5
Presentations: 3
Process Maps: 3
Mind Maps: 3
Venn Diagrams: 7
UI Wireframes: 2

The software is NOT on cloud, which means I have to take my laptop with me.

Their UI is not friendly as well. I have to figure out how to return/unsave/edit. THERE IS NO clear BUTTON. So, I am so confused.

The idea is nice, but it's not worth it, unfortunately. Their business model is made to suck more money from you and they keep FOMO-ing. It's an LTD.... not a monthly subscription, the price will go up - whatever tactics they use to sell their outdated software.

2 January 2025
Unprompted review
SketchWow logo

Reply from SketchWow

Sorry to hear about your frustration with our software. This is not the type of experience that we strive for. :( We have constantly improved SketchWow over the past 3 years, but we still have work to do. We will definitely discuss your comments and constructive criticism with the team about how we can do better. All feedback is helpful. If you contact our help desk, we will provide a 100% refund within 1-2 business days.

Rated 1 out of 5 stars

Deceptive Pricing

They have the standard product for $50 for "lifetime" access. However, once you purchase, you're immediately hit with a page wanting you to pay another $79 for "pro" for more templates and fonts. Once you download the software, they push more add-ons -another $69 if you want to animate anything AND another $39 for additional templates beyond the ones you already paid for via the $50 product and $79 upgrade to pro. They are not upfront about any of these costs on the pricing and purchase pages, which is my biggest gripe. It's actually $237 to fully access all features of the product.

Edited to reply to the company's response:

I don't *feel* a certain way. You are not upfront about pricing. I'm not the only one who *feels* this way.

You advertise animation, and then not include it unless someone pays another $69. Then you offer pro for $79 (more than the product itself) only after someone pays you $50, for features they thought were included. If you then try to squeeze another $39 for more fonts and templates, that seems unfair after someone just paid you another $70 for just more fonts and templates. When folks ask you about additional costs and add-ons on social media ads, you only answer privately. You remove facts about pricing from your comments. And you flagged this review as defamatory. These are all FACTS.

21 November 2024
Unprompted review
SketchWow logo

Reply from SketchWow

Hi CH. I am very sorry to hear that you feel this way. All our add-ons are entirely optional and not required to get full use of SketchWow. Unfortunately, what you didn't get a chance to see are all extras and perks that we don't charge for. Free software updates every couple months with exciting features added (based on customer requests), new icons and templates added. Earlier this year, we added AI support and more. We do appreciate all feedback. We still have some work to do as we are constantly learning, listening, improving and trying to do better.

Rated 1 out of 5 stars

My licence is no longer working

My licence is no longer working, app is showing 522 error, waste of money

17 June 2024
Unprompted review
SketchWow logo

Reply from SketchWow

Sorry about that. Your SketchWow software should always be working. Please contact our full time help desk and provide details so we can help resolve this issue for you asap: https://help.sketchwow.com

Rated 4 out of 5 stars

One software to enhance your communications.

SketchWow helps me communicate ideas and concepts quickly and succinctly without having to take too much time learning it. They are in frequent post sales communications to update and share ideas that help with the user experience of the software.

14 May 2024
Unprompted review
Rated 1 out of 5 stars

Seems to be a fraud site

Seems to be a fraud site. even after payment there is no way you can find where to login or start using but only more links to buy more subscriptions. purposely made to just take money off people.

6 May 2024
Unprompted review
SketchWow logo

Reply from SketchWow

Hi Sandeep. Our records show that shortly after posting this review, you were able to access your SketchWow software. I apologize. Sometimes the onboarding emails can get delayed. This is definitely not a fraud site as we have over 35,000 customers. Our support team has sent you two emails to ensure you have everything you need and to kindly request that you revise your review here since you were able to successfully download and open SketchWow. Thank you.

Rated 1 out of 5 stars

Scam alert: stay away from the Facebook $47 offer - it’s a lie!

I found Sketch Wow through a Facebook ad that promised life time access to their product at $47. It seemed a good deal, so I bought it. But on completion of payment, it just led to yet another screen asking for more payments, then another, then another. The Facebook ad has promised the full product that lets you create animated videos, yet after each payment I was told that I would need to buy the next upgrade in order to actually be able to create animated videos like the ones they had shown in the Facebook ad. After the initial $47 I had to pay another $69 and after that, again: “oops, you won’t be able to actually create animated videos unless you pay *another* $69” and finally “oops, in order to get a decent amount of templates, you need to pay another $39”. So what was initially promised at $47 turned into $224. This is a total scam and wholly dishonest, please stay away from this company and do not click on any of their links.

7 March 2024
Unprompted review
SketchWow logo

Reply from SketchWow

Thank you for your feedback. We are sorry to hear that you are not happy. Like many other software companies, we offer two account plans and optional upgrades. These are definitely optional and not required to get full use of SketchWow. Plus, we are constantly adding new icons, templates & software updates at no extra cost. SketchWow can create animated diagrams (and includes animated lines & icons). We do not (and would never) advertise that SketchWow is an animated video maker. Again, we apologize that your experience with us was not positive. This is not the customer experience that we strive to create over here at SketchWow :(

Rated 2 out of 5 stars

Unable to export a diagram in any…

Unable to export a diagram in any format. Constantly get an "Export Paint Timeout" and when looking for support on their website the support link is broken. This is on a Windows 10 machine

16 February 2024
Unprompted review
SketchWow logo

Reply from SketchWow

Hi Joey. We apologize for that error. This should not be happening. Can you please get in touch with support so we can help you, using this link (we are not aware of any broken support links. Kindly tell us where you found it so we can fix that asap): https://help.sketchwow.com Thanks! :-)

Rated 5 out of 5 stars

Grab the lifetime deal ASAP

I purchased the lifetime deal with the upgrade to all the shapes and graphics on 12/02/2023. I started playing around with this today and love it. The shapes and scribbles are more limited than Canva, but overall I think the software is well worth the money. I used it for my online classes today and my students fell in love! They were very engaged and at the end of the lesson I exported the file for the parents. The parents loved it because it was like a notepad of everything we covered for them to review.

3 December 2023
Unprompted review
Rated 5 out of 5 stars

Sketchwow is amazing!

This is such an amazing product. If your looking for a creative way to present your ideas and information, look no further. Sketchwow will do just that!

13 November 2022
Unprompted review
Rated 5 out of 5 stars

Love this

Love this, such great value, easy to use and the updates just keep coming, adding value on top of value!

6 November 2023
Unprompted review
Rated 5 out of 5 stars

Sketch Wow is an incredibly cool

Sketch Wow is an incredibly cool and functional sketching tool that has completely won me over. From the moment I started using it, I was blown away by its features and how user-friendly it is.

One of the things that sets Sketch Wow apart is its intuitive interface. It's so easy to pick up and start sketching, even if you're not a professional artist. The wide range of brushes and tools makes it a versatile choice for all kinds of creative projects. Whether I'm working on a quick doodle or a more intricate design, Sketch Wow has everything I need.

1 November 2022
Unprompted review
Rated 5 out of 5 stars

SketchWow is a unique tool

SketchWow is a unique tool - documents that I make using SketchWow are always well loved and appreciated. No wonder - they are unique looking and attention-grabbing.

31 October 2023
Unprompted review
Rated 4 out of 5 stars

Best tool for what it does

When I started making illustrations for some of my emails and articles, they looked really bad… like an engineer had made them.

I got SketchWow, redid my illustrations pretty quickly and easily, and they look SO much better… more human.

The interface is REALLY quirky, they don't follow standard interface conventions which makes using it harder than it needs to be. There's a bunch of keyboard shortcuts you would expect to work (cmd-a to select all, for example) that don't work in certain contexts or at all.

But I'm not aware of any better tool to do what SketchWow does.

31 October 2023
Unprompted review
SketchWow logo

Reply from SketchWow

Thanks for joining SW and for your feedback! We are constantly improving and making SketchWow easier to use. The cmd-a shortcut is currently supported to Select All elements on the canvas or text within a Textbox. If that's not working for you or if you have specific things you'd like to see changed, please reach out to support and let us know. :-)

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