Sim Racing Machines Reviews 788

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, excellent performance, and meticulous attention to detail, often noting their aesthetic appeal and robust construction. The delivery service is frequently highlighted as exceptionally fast, with many orders arriving ahead of schedule, sometimes within 24 hours, even for international shipments. Reviewers also appreciate the efficient and helpful customer service, which includes quick responses to inquiries and effective resolution of issues, making the overall purchasing process smooth and reliable. However, some customers mentioned that certain items are only available in the UK, leading to potentially expensive shipping costs for international buyers. Additionally, a few people experienced issues with mounting compatibility, where certain parts did not align perfectly, requiring adjustments or resulting in fewer bolts being used than intended.

What people talk about most

Product

People report positive experiences with product quality, noting that items are well-made and perform... See more

Delivery service

Reviewers express high satisfaction with the delivery service, frequently highlighting incredibly fast... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high quality of... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and recommending the... See more

Order

Customers had positive experiences with order, frequently highlighting the ease of the ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Contacted Simon several times to ask questions to ensure that I had solid understanding of what I wanted to do. He was very responsive and helpful. Placed my order and it was shipped next day. Arriv... See more

Rated 5 out of 5 stars

I ordered the SRM emulator V7 with QR2 quick release. The shipping time was amazing, the item arrived the very next day in the Netherlands. The product itself looks amazing. Much compacter than... See more

Rated 5 out of 5 stars

Simon is already a legend in the sim racing space. And as you can see from other previous reviewers, people clearly agree. He is super responsive, has incredible customer service, and is incredibl... See more

Rated 5 out of 5 stars

Simon has been excellent to communicate with from the get go. The customer service from this one man band is exceptional. It's my second product I've bought from SRM. Large part of why I decided to up... See more


Company details

  1. Manufacturer
  2. Computer Accessories Store

Written by the company

I try and treat all of my customers the way I would like to be treated.


Contact info

5.0

Excellent

TrustScore 5 out of 5

788 reviews

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Asks customers to review

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Rated 4 out of 5 stars

Had just what I wanted in stock

Had just what I wanted in stock. Quick delivery too. I've knocked a star off because they charge you, and take payment and THEN tell you how much postage is. I feel buyers should be made aware of postage costs at the checkout. Other than that, all good.

21 May 2025
Sim Racing Machines logo

Reply from Sim Racing Machines

Hi Stuart,

I'm confused as thats just not true.
As soon as the system knows your address the shipping is able to calculate and then you get options for which shipping to choose.

This is all before you commit to buy and then pay.

There is NO WAY you are charged and then billed extra for shipping. The Shop is a standard SHOPIFY store used my millions of people and i'm not doing anything other than the standard.

My best guess is that the shipping was not quoted at first because it did not know your address and as shipping is calculated based on that it would not have been shown straight away.

Would you please contact me if you experienced something different so I know if something is happening differently. It is certainly not my intention to mislead or grab extra money.

Simon

Rated 5 out of 5 stars

Best Conversion Kits

Love the conversion kits available to beable to use different wheels on different bases. Shipping was fast! Support answered questison quickly. Already recommended to friends who have made purchases as well. I Will continue to use Sim Racing Machines when I need conversion kits or already converted wheels!!!

12 May 2025
Rated 5 out of 5 stars

High quality excellence.

A great selection of items to help interface different brands together. Very high quality items. I got an already converted to USB wheel and it's excellent. Really fast postage too which is always a bonus.

16 May 2025
Rated 5 out of 5 stars

Great quality products

Great quality products, great packaging and fast shipping. Prices are maybe a bit high on some parts but I'm no expert on production. I got the tiny adapter to use it for connecting the Simagic Neo GT to Fanatec Clubsport 2.5. Then I got the round plate adapter for mounting the Neo to the Fanatec QR1 because I was an idiot and didn't realize I need that so payed for that shipping again. On his site it states you need it but I'm an idiot. Regarding border beurocracy it's a stupid hassle that should not be a thing but that's politics for you.

12 May 2025
Rated 5 out of 5 stars

First stop for Sim Racing gear.

I have ordered various items from SRM and they have all been superb quality. The build quality has been fantastic and have no issues at all with anything I have bought.

The delivery is also super fast even using the 'cheap' option.

I will continue to use them for any of my SIM racing needs.

12 May 2025
Rated 5 out of 5 stars

Perfect

The Fanatec shifter pads were an exact replacement for the Fanatec Universal Hub V1.

2 May 2025
Rated 5 out of 5 stars

A+ company

Life saver could get replacement parts from fanatec because of my location , thankfully SRM got world wide shipping A+ shipping speed. Parts quality way better than expected . Expected 3d printed shifters with carbon fiber sticker but what arrived was real carbon fiber surprised since they were not advertised as real carbon or couldnt find the material used in the details.

6 May 2025
Rated 5 out of 5 stars

Very Well Engineered

Very fast delivery, quality packaging and generally well made product.
The design is great. The metal clamping bush is a perfect fit over my motor shaft and inside the aluminium outer. It all clamps up very tight.
I have used it on my Simucube 1 which uses a Mige motor

I did notice the 3 smaller holes are not concentric with the inner bore. However this does not affect me as I will use the outer 6 off 70mm PCD holes.

1 May 2025
Sim Racing Machines logo

Reply from Sim Racing Machines

Hi John,

Those 3 holes are for attaching to the SimuCube QR so not used for your application. But they are meant to be like that as that is the layout and hole pattern on the SC2 QR system.

The part is used for both VRS and SC2

Simon

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