Sim Racing Machines Reviews 788

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, excellent performance, and meticulous attention to detail, often noting their aesthetic appeal and robust construction. The delivery service is frequently highlighted as exceptionally fast, with many orders arriving ahead of schedule, sometimes within 24 hours, even for international shipments. Reviewers also appreciate the efficient and helpful customer service, which includes quick responses to inquiries and effective resolution of issues, making the overall purchasing process smooth and reliable. However, some customers mentioned that certain items are only available in the UK, leading to potentially expensive shipping costs for international buyers. Additionally, a few people experienced issues with mounting compatibility, where certain parts did not align perfectly, requiring adjustments or resulting in fewer bolts being used than intended.

What people talk about most

Product

People report positive experiences with product quality, noting that items are well-made and perform... See more

Delivery service

Reviewers express high satisfaction with the delivery service, frequently highlighting incredibly fast... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high quality of... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and recommending the... See more

Order

Customers had positive experiences with order, frequently highlighting the ease of the ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Contacted Simon several times to ask questions to ensure that I had solid understanding of what I wanted to do. He was very responsive and helpful. Placed my order and it was shipped next day. Arriv... See more

Rated 5 out of 5 stars

I ordered the SRM emulator V7 with QR2 quick release. The shipping time was amazing, the item arrived the very next day in the Netherlands. The product itself looks amazing. Much compacter than... See more

Rated 5 out of 5 stars

Simon is already a legend in the sim racing space. And as you can see from other previous reviewers, people clearly agree. He is super responsive, has incredible customer service, and is incredibl... See more

Rated 5 out of 5 stars

Simon has been excellent to communicate with from the get go. The customer service from this one man band is exceptional. It's my second product I've bought from SRM. Large part of why I decided to up... See more


Company details

  1. Manufacturer
  2. Computer Accessories Store

Written by the company

I try and treat all of my customers the way I would like to be treated.


Contact info

5.0

Excellent

TrustScore 5 out of 5

788 reviews

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Asks customers to review

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent Experience!

This was my first experience with Sim Racing Machines and it won't be my last. Great price for what I bought ,super fast shipping from UK to NS Canada in 7 days! That's fantastic! Packaged well and works perfectly. Thanks so much for a smooth exceptional experience!

22 April 2025
Rated 5 out of 5 stars

The products are great

The products are great. Shipping to the US was extremely quick and everything was packaged very carefully. Two thumbs up.

14 April 2025
Rated 5 out of 5 stars

The products are excellent

The products are excellent, well-made, and no one else offers the same. Besides, the customer service is the best I've ever had. Anyone can trust these products.

14 April 2025
Rated 5 out of 5 stars

What an excellent service and what a…

What an excellent service and what a quick delivery! Ordered the Conversion Kit 5X Lite and the Simagic 70 mm Quick Release, and they sent me the Accuforce /B-G / NRG Mounting Plate extra for free. That helpful mechanism saved me a lot of work and trouble and reduced the time to converse my Fanatec BMW M3 GT2 to a MOZA-Base for approx. 1.5 hours. Furthermore, it came very, very quickly! I ordered it on Monday, April 7th (2025) afternoon, and it arrived at Nuremberg, Germany on Wednesday 9th (2025) round noon. Everything was well and likable packed — love these tiny bags for the screws. So the 5 stars are so much deserved and if I need further Conversion Kits or other stuff I will buy that at Sim Racing Machines again without hesitation!

8 April 2025
Rated 5 out of 5 stars

This is what ALL companies should be…

This is what ALL companies should be like.. Great website, easy to navigate and find information. Ordered 2 of the 7x Fanatec converters. Less then 15 minutes later I get the notice that the order is shipped. UK to USA in 2.5 days from time of order to receiving the product!
Packaging / Presentation is remarkable.
Installed the product and they work fantastic. NO issues at all.

7 April 2025
Rated 5 out of 5 stars

Bring life to your old wheels

Found this item by chance and it made my day that I could use there kit to modify it to fit my new kit this company is so underrated .they bring life back to all those wheels that just sat on a shelf now can be used .
Very happy to recommend this product 5 star.

31 March 2025

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