I was concerned at first because of 3-5 business day deliveries. After 7 days I had to email Carbinox, that took 2-3 days for response so I emailed again, got a response, finally got my watches after... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I ordered the Blaze S, the packing was put together extremely well. The watch is absolutely amazing. The screen and size is perfect and crystal clear. Set up was very easy and simple. Highly recommend... See more
There was a slight hang up with shipping. When I contacted customer support, they immediately took care of it and sent me a replacement within a day. Watch showed up a couple days later and I’m very i... See more
Company replied
I’ve only just received my Carbinox. The shopping experience & delivery was seamless. Package was top grade with contents well protected. Will review again after a few weeks of use.
Company replied
Company details
Written by the company
We are a company dedicated to building rugged smartwatches and outdoor gear that last a lifetime, all at a fraction of the cost compared to others. Our mission is to provide a durable solution for those who want to stay connected, even in the most extreme conditions. Having sold over 300,000+ smartwatches nationwide, we confidently position ourselves as the solution for the American hard worker who wants to stay connected, even under the most extreme conditions. All our smartwatches are constructed from durable materials such as metal, aluminum, and zinc alloy. They feature waterproof technology, meet U.S. military standards, and include Bluetooth calling and health tracking among their capabilities. Carbinox has been featured in Yahoo Finance, Digital Journal, TechBullion, and more. From humble beginnings with an eye on the future, Carbinox is set to revolutionize the smartwatch industry.
Smartwatches built to work as hard as you.
Which is why we offer Lifetime Warranty in all our products.
100% Coverage for peace of mind and always putting our promises where our mouth is.
Contact info
Miami, United States
- info@shopcarbinox.com
- shopcarbinox.com
4.6
Excellent
4K reviews
Replied to 93% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Ordered a watch on 5/1
Ordered a watch on 5/1. Received a tracking number on 5/4. Item still has yet to ship even though I had paid for USPS tracking 3 day delivery. Now 5/12 have not received a single email update back after sending 2 to get a update. One was last week and another today. It is very frustrating considering I don't ever buy anything for myself, then this happens. Waiting a few days if no response disputing the charges.
12 May 2026
Unprompted review
Reply from Carbinox
We understand how disappointing and frustrating this must feel, especially when this was something you were excited to finally get for yourself. Delays beyond the expected shipping window, limited tracking progress, and lack of communication can understandably cause concern. This is not the experience we want for our customers, and we truly appreciate you sharing your feedback. Please reach out to us directly with your order details so we can review what happened and help work toward a resolution.
Ordered from Amazon
Ordered from Amazon. Syncing to phone was easy. Many appearance screens to choose from. Liking the watch a lot so far
12 May 2026
Unprompted review
Reply from Carbinox
Thank you for your generous review
Great quality product
Great quality product. Everything you expect it to be.
10 May 2026
Unprompted review
Reply from Carbinox
We're happy to know we could provide you with a positive experience.
Excellent product!!!
Excellent product!!!! Success my expectations. Easy to set up. Excellent quality. Came before programmed day!! Completely satisfied, and highly recommended!!!! 5 stars!!!
11 May 2026
Unprompted review
Reply from Carbinox
We’re so glad you had a good experience with us.
The packaging was top of line
The packaging was top of line. Very sturdy and awesome rugged watch. I also bought the blastbeams and wallet 5 stars on all.
11 May 2026
Unprompted review
Reply from Carbinox
We're grateful for your positive feedback.
The quality and endurance of Carbonox…
The quality and endurance of Carbonox watches are awesome! Quick shipping and very helpful in the process of choosing which watch suited me best. I will definitely be a repeat customer
11 May 2026
Unprompted review
Reply from Carbinox
We’re thrilled to hear you’re loving the quality, durability, and overall experience. We truly appreciate your support and look forward to having you back!
Blaze Type S watch
Love my Blaze Type S watch and all of the amazing gear that came with it. Also, Carbinox support kept me updated on everything from the shipment to the delivery.
11 May 2026
Unprompted review
Reply from Carbinox
We’re so glad you’re loving your Blaze Type S and all the gear that came with it. We truly appreciate your support and are happy our team kept you informed every step of the way!
Reply from Carbinox
Thank you for sharing your experience with us
The quality is great
The quality is great. Had a bit of a hard time getting verification code. Other than that everything is good.
11 May 2026
Unprompted review
Reply from Carbinox
We’re so happy to hear you’re satisfied!
So far it has been an awesome watch
11 May 2026
Unprompted review
Reply from Carbinox
Hearing that you had a positive experience
Very clean looking watch
Very clean looking watch, has a lot of cool features that I'm still learning, very pleased with mine
11 May 2026
Unprompted review
Reply from Carbinox
Your kind words encourage us to continue doing our best
Reply from Carbinox
We appreciate your review
So far very happy compared to my Apple…
So far very happy compared to my Apple Watch . ESP battery life
11 May 2026
Unprompted review
Reply from Carbinox
Thank you for taking the time to share your thoughts.
Multiple layers of frustrating.
I ordered a watch from Carbinox. Setting up the watch was frustrating because the default settings were in Chinese and it didn't come with any written instructions. I had to use Google Translate to get it set to English. Once I finally got that done, I was disappointed to find out that the watch goes to sleep like a phone and has to be woken up in order to see the time, heart rate, etc. The last straw was that the heart rate monitor was nowhere near accurate. During hard workouts, it would show my heart rate below 100 when it was anywhere from 130 to 170. I was able to get a return label after a lot of run around and frustration. Once the watch was returned, Carbinox charged a $10 re-stocking fee even though the watch didn't work correctly.
1 May 2026
Unprompted review
Reply from Carbinox
Thank you for sharing your experience. We’re very sorry to hear setup was so frustrating and that the product did not meet your expectations, especially with language settings, performance concerns, and the return process. We understand how disappointing this must have been, and we appreciate your honest feedback. Your concerns are valid, and we’ll make sure they’re taken seriously as we continue working to improve both our products and customer experience.
I'm just getting started but so far…
I'm just getting started but so far it's easy to use and fun
11 May 2026
Unprompted review
Reply from Carbinox
Thank you for your review!
Grate company has answered any and all…
Grate company has answered any and all questions when I needed support amazing watch
10 May 2026
Unprompted review
Reply from Carbinox
Thanks so much for your kind words
This is the first smart watch I have…
This is the first smart watch I have owned anxious to get started using it.
10 May 2026
Unprompted review
Reply from Carbinox
We truly appreciate your support!
Works great seems decent enough
Works great seems to have decent quality
Having slight problems with gallery (but that may be me not knowing how to use it correctly)
10 May 2026
Unprompted review
Reply from Carbinox
We're thrilled you enjoyed your experience with us.
Awesome watch
Awesome watch, works great. Water and dust are no issue... Mailman here.. out in all weather and it still works
10 May 2026
Unprompted review
Reply from Carbinox
Your feedback brightened our day!
I am happy with the product
I am happy with the product. Great service as well.
10 May 2026
Unprompted review
Reply from Carbinox
Thank you for sharing your positive experience.
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