The shipment arrived quickly and in professional packaging. I always love the quality of Shapellx merchandise. I gave it four stars because I was really hoping that I would be able to wear this all ov... See more
Company replied
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Review summary
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What people talk about most
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If really nicely however with some rolls I have the bone in the sides cut into my rolls, and one of the seems on the strap holders broke with in first use but I didnt really plan on using the straps.... See more
Company replied
The product helped smooth my shape, but it didn't provide sufficient tummy control. I rated it 4 stars because it effectively concealed my fat rolls, though I wish it offered more tummy support.
Company replied
I received the product pretty rapidly. It fit well as far as sizing, they give a nice squeeze without being too stiff. Unfortunately, the shorts were too loose on me from the bottom and they almost we... See more
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Company details
- Clothing Store
- Activewear Store
- Body Shaping Class
- Lingerie Store
- Underwear Store
- Women's Personal Trainer
Written by the company
Shapellx is one of the fastest growing direct to consumer brands focused on providing a wide variety of women’s shapewear solutions. At Shapellx, we design product lines using high quality fabrics, flattering fits, and sustainable practices. For more than a decade, we've been in the business of creating shapewear for every woman to express themselves in any outfit.
Contact info
8333 Rochester Ave Ste 109, 91730, Rancho Cucamonga, United States
- +1 (866) 298-1526
- info@shapellx.com
- shapellx.com
4.0
Great
50K reviews
Asks customers to review
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It brings your body back to life!
20 May 2026
Unprompted review
Reply from Shapellx
Hi Tracy Ntim 💖✨
Thank you so much for your wonderful feedback! We’re so happy to hear you love the product and feel such a great difference 🥰🌸 Your support truly means a lot to us!
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
Wrong size
I ordered 3 items, I loved all the correct ones, but ironically, the one I needed the most was the incorrect size. I needed an XL, it was a small. This is a simple fix, but I asked not to duplicate my request and the 22nd is when I needed it for an after 5 formal party. Not sure if I can trust ordering again.
5 May 2026
Reply from Shapellx
Hi Vicki Jackson Thompson,
We’re sorry to hear that you received the wrong size in one of your items, especially with your event date approaching. We understand how important it is to receive the correct order on time and apologize for the inconvenience this has caused.
Please contact us at info@shapellx.com with your order details so we can urgently review this issue and assist you with a prompt resolution.
I love there shape wear after having a…
I love there shape wear after having a baby they really helped get my confidence back. Worth every penny
3 October 2025
Reply from Shapellx
Hi Christina Flores 💖✨
Thank you so much for sharing your experience! We’re truly happy to hear that our shapewear has helped you feel more confident after your journey with motherhood 🥰🌸 That means a lot to us, and we’re so glad you feel it was worth it!
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
The shapewear didn't hold my stomach…
The shapewear didn't hold my stomach down and I'm not a big woman.
5 May 2026
Reply from Shapellx
Hi Terrecia Kennedy,
Thank you for sharing your feedback. We’re sorry to hear that the shapewear did not provide the level of support you expected, especially regarding the stomach control. We understand how disappointing this must be.
Please contact us at info@shapellx.com with your order details so we can review your case and assist you further with a suitable solution.
AWESOME as always
My package was stolen from my porch but thanks to buying insurance my items were replaced very fast! I purchase all my shapewear and bras from Shapellx because the quality and performance is unmatched!
7 May 2026
Reply from Shapellx
Hi Weaver 💖✨
Thank you so much for sharing your experience! We’re glad to hear that your replacement was handled quickly and that the shipping insurance was helpful 🥰📦 It means a lot to know you continue to trust Shapellx for your shapewear and bras because of the quality and performance 🌟
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
Reply from Shapellx
Hi Tamara Johnson 💖✨
Thank you for your feedback! We’re glad to hear you’re happy with your experience 🥰🌸
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
Well I have to give zero stars because…
Well I have to give zero stars because I received my order and it did not fit as described based on measurements listed. I have requested a return and have been waiting weeks now for a response. So I’m basically going to guess that I’m just out a couple hundred bucks due to poor customer service and inaccurate description/sizes.
7 May 2026
Reply from Shapellx
Hi Guinivere Flis,
We’re sorry to hear that the item did not fit as expected and that you have been waiting for a response regarding your return request. We understand how frustrating this situation must be, especially when it involves sizing concerns and a delay in communication.
Please contact us at info@shapellx.com with your order details so we can urgently review your case and assist you with your return and refund request as quickly as possible.
Reply from Shapellx
Hi Rene 💖✨
Thank you so much for your lovely feedback! We’re so happy to hear that everything met your expectations and that you love Shapellx 🥰💕 Your support truly means a lot to us!
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
Horrible customer service
Horrible customer service. Returning or exchanging is a nightmare!
7 May 2026
Reply from Shapellx
Hi Kristin Jeffers,
We’re sorry to hear about your frustration with our customer service and the return or exchange process. We understand how disappointing this experience must have been, and we appreciate you bringing this to our attention.
Please contact us at info@shapellx.com with your order details so we can look into this and assist you further.
do not order from this company I sent…
do not order from this company I sent back two items and they never refunded my money and can't get ahold of them.
17 March 2026
Reply from Shapellx
Hi Catherine Miller,
We’re sorry to hear about your experience and the frustration regarding your return and refund. This is not the level of service we aim to provide, and we understand how concerning it is not to receive a response.
Please contact us at info@shapellx.com with your order details so we can urgently review your return and ensure this is properly resolved for you.
I didn’t receive my package even though…
I didn’t receive my package even though I emailed after it was paid for that the address needed to be corrected. Later I received a email that they would resend to the correct address, never received it which sucks because I really wanted this brand given that I just had surgery and supposedly this brand is comfortable. Guess I will never know thanks for taking my money and not keeping your word.
7 May 2026
Reply from Shapellx
Hi Monica Amaya,
We’re truly sorry to hear about your experience and understand how frustrating this must be, especially after you had already requested an address correction and were told the item would be resent. We also sincerely apologize for the inconvenience this has caused during your recovery period.
Please contact us at info@shapellx.com so we can urgently look into your order, verify what happened with the shipment, and work toward a proper resolution for you.
I never received my item
I never received my item! After I talk 3 different ppl worse mistake I ever made!
8 May 2026
Reply from Shapellx
Hi Patrice Walker,
We’re very sorry to hear about your experience and the frustration caused after multiple contacts with our team. We understand how upsetting it is not to receive your item, and we apologize for the inconvenience this has caused. Please contact us at info@shapellx.com so we can look into this further and assist you in resolving the matter as quickly as possible.
Great experience
Customer service was great, timeliness of delivery and quality of product was very satisfactory.
6 May 2026
Reply from Shapellx
Hi Joy McClendon 💖✨
Thank you so much for your kind feedback! We’re thrilled to hear you had a great experience and that you were satisfied with the customer service, delivery time, and product quality 🥰🌟 Your support means a lot to us!
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
Different styles but amazing non the less
So I bought several different styles because of my wedding. I wasn't sure which would work best with my wedding dress. I ordered a size small and I never thought it would fit, It didn't look possible! However, I am ecstatic to say that not only did it fit, they raised everything in all the right places. I don't think I will have to purchase anything else to make myself feel amazing on my wedding day, and while the big day approaches I'm going to look my best.
7 May 2026
Reply from Shapellx
Hi Allison 💖👰✨
Thank you so much for sharing your wonderful experience! We’re beyond happy to hear that the different styles worked so beautifully for you and made you feel amazing 🥰💕 It’s even more special knowing they’ll be part of your wedding journey. Wishing you confidence, joy, and unforgettable moments on your big day 💍🌸
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
I’m alway honest
I’m alway honest. I was excited to have purchase my two item and can’t wait for it arrival. When it arrive I’m was full of excitement and can’t wait to try it on and start wearing. But when I put it on it didn’t fit me at all. Due to receiving the wrong size to one of my purchase.
7 May 2026
Reply from Shapellx
Hi Saran Montes,
We’re sorry to hear that your excitement turned into disappointment due to receiving the wrong size for one of your items. We understand how frustrating this must have been, especially after looking forward to your order. Please contact us at info@shapellx.com so we can assist you further and help resolve this matter.
I truly love this brand and I wish I…
I truly love this brand and I wish I had ordered two different colors
24 March 2026
Reply from Shapellx
Hi Sharon Holloway 💖✨
Thank you so much for your lovely feedback! We’re thrilled to hear that you truly love our brand 🥰💕 Sounds like you found a favorite — hopefully you can grab those other colors next time too 🌸✨
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
Reply from Shapellx
Hi margaretta brown,
Thank you for sharing your feedback. We understand that the product price may have been higher than expected. We always strive to provide high-quality products and service that bring value to our customers. We truly appreciate your support and feedback.
Please contact us at info@shapellx.com so we can assist you further if needed and help improve your experience.
Customer Service Rep Emily handled my…
Customer Service Rep Emily handled my return promptly, efficiently, and professionally.
7 May 2026
Reply from Shapellx
Hi JL 💖✨
Thank you for sharing your experience! We're so happy to hear that Emily provided prompt, efficient, and professional service with your return 🥰🌟 We’ll be sure to share your kind words with her!
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
I never received my order
I never received my order. I needed it for an event. Disappointed
7 May 2026
Reply from Shapellx
Hi Maggie Fevrier,
We’re sorry to hear that you did not receive your order in time for your event, and we understand how disappointing this must have been. Please contact us at info@shapellx.com so we can assist you further and resolve this matter.
I’m honestly so happy with these…
I’m honestly so happy with these swimsuits! The fit is amazing, the material feels high quality, and they are very comfortable to wear. I was worried about the sizing, but everything fit perfectly and looked even better in person. The design is flattering and makes me feel confident. Definitely one of my favorite swimsuit purchases — I would absolutely order again!
7 May 2026
Reply from Shapellx
Hi Tetiana Hrynkiv 💖👙
Thank you so much for your amazing feedback! We’re thrilled to hear the swimsuits fit perfectly and made you feel confident ✨🥰 It means a lot to know you loved the quality, comfort, and flattering design. We can’t wait to have you shop with us again 💕🌊
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
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