Shapellx Reviews 50,436

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 14,962 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their excellent quality and how well they smooth and shape the body. Many people appreciate the comfortable fit and the confidence these items provide, with some even planning to use them for special occasions like weddings. The customer service also receives frequent praise for being helpful, responsive, and efficient in addressing concerns. However, some people were dissatisfied with their orders, specifically regarding sizing issues where items did not fit as expected based on measurements. A few customers also mentioned that the return process was challenging or that they experienced discomfort with certain products, such as boning causing bruising or straps slipping.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers praise the material,... See more

Quality

Users describe positive interactions with quality, frequently praising the durable materials and high-quality... See more

Order

Consumers find the ordering process to be ambiguous. Many reviewers report a smooth and easy ordering... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting its responsiveness and helpfulness.... See more

Return policy

People report ambiguous experiences with the return policy. Some customers found the return process seamless,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The shipment arrived quickly and in professional packaging. I always love the quality of Shapellx merchandise. I gave it four stars because I was really hoping that I would be able to wear this all ov... See more

Company replied

Rated 4 out of 5 stars

If really nicely however with some rolls I have the bone in the sides cut into my rolls, and one of the seems on the strap holders broke with in first use but I didnt really plan on using the straps.... See more

Company replied

Rated 4 out of 5 stars

The product helped smooth my shape, but it didn't provide sufficient tummy control. I rated it 4 stars because it effectively concealed my fat rolls, though I wish it offered more tummy support.

Company replied

Rated 5 out of 5 stars

I received the product pretty rapidly. It fit well as far as sizing, they give a nice squeeze without being too stiff. Unfortunately, the shorts were too loose on me from the bottom and they almost we... See more

Company replied


Company details

  1. Clothing Store
  2. Activewear Store
  3. Body Shaping Class
  4. Lingerie Store
  5. Underwear Store
  6. Women's Personal Trainer

Written by the company

Shapellx is one of the fastest growing direct to consumer brands focused on providing a wide variety of women’s shapewear solutions. At Shapellx, we design product lines using high quality fabrics, flattering fits, and sustainable practices. For more than a decade, we've been in the business of creating shapewear for every woman to express themselves in any outfit.


Contact info

4.0

Great

TrustScore 4 out of 5

50K reviews

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Rated 4 out of 5 stars
Shapellx logo

Reply from Shapellx

Hi Rechelle Lyn,

Thank you for your feedback. We’re glad to hear you are currently working with us to exchange the item for the correct size. Please don’t hesitate to contact us at info@shapellx.com if you need any further assistance.

Rated 2 out of 5 stars

Seems to be a nice product just didn’t…

Seems to be a nice product just didn’t work for me.

9 May 2026
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Reply from Shapellx

Hi TC,

Thank you for your feedback. We’re glad to hear the product seemed nice, but we’re sorry it did not work for you as expected. We understand how disappointing that can be. Please contact us at info@shapellx.com so we can assist you further and help resolve this matter.

Rated 5 out of 5 stars

I was very happy with the item and would be happy to do business with this company again.…

I was very happy with the item and the promp time of delivery to say nothing of the very nice packaging. I must say I made the mistake of ordering the wrong size, so now I know how your sizes run sure I reorder .

9 May 2026
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Reply from Shapellx

Hi Joann Viloria Viloria 😊✨

Thank you so much for your kind feedback! 💖 We’re thrilled to hear you were happy with the item, the prompt delivery, and the packaging 🌸 We also appreciate your understanding regarding the sizing, and we’re glad you now have a better idea of the fit for your next order. We look forward to serving you again soon!

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕

Rated 4 out of 5 stars

Body Shaper

I had a problem with the fit with the body shaper

9 May 2026
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Reply from Shapellx

Hi Christine King,

We’re sorry to hear that you experienced a fit issue with the body shaper. We understand how important comfort and proper sizing are, and we’d like the opportunity to assist you further. Please contact us at info@shapellx.com so we can help resolve this matter.

Rated 1 out of 5 stars

Does not lift my buttocks

Does not lift my buttocks

9 May 2026
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Reply from Shapellx

Hi Lorrie Bennett,

We’re sorry to hear that the product did not provide the lifting effect you were expecting. We understand how disappointing this can be when the item does not perform as intended. Please contact us at info@shapellx.com so we can assist you further and help resolve this matter.

Rated 5 out of 5 stars

It's wasn't what I was looking for it to do. I'm a big girl and I have a stomach and needed it to go as high to my breast

Well, I didn't like that it didn't give the Butt a uplift and it rolled down leaving a roll to be seen

8 May 2026
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Reply from Shapellx

Hi J.T.,

We’re sorry to hear that the product did not meet your expectations and that it did not provide the coverage and support you were looking for. We understand how frustrating it is when the fit rolls down and does not create the desired shaping effect. Please contact us at info@shapellx.com so we can assist you further and help resolve this matter.

Rated 1 out of 5 stars

The bras that I purchased were way too…

The bras that I purchased were way too small. I ordered the same size that I ordered from other places and all the other bras fit. I ordered a 40G not only is the band too small but the cup sizes are also way small. I was totally dissatisfied with my order. I spent a lot of money and I live out in the boonies with no vehicle so it’s impossible for me to get somewhere to return these bras besides I wouldn’t even know what size to order after that

5 May 2026
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Reply from Shapellx

Hi Cheryl Little,

We’re sorry to hear that the bras did not fit as expected and understand how frustrating and disappointing this experience has been, especially after spending so much money. We also understand the inconvenience of not having easy access to return the items and the uncertainty about what size would work best for you now. Please contact us at info@shapellx.com so we can assist you further and help find the best possible resolution for this matter.

Rated 5 out of 5 stars

I love the support

I love the support, the material and how comfortable it’s. I will definitely buy it again. Love it.

9 May 2026
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Reply from Shapellx

Hi Rosalba Perez 😊✨

Thank you so much for your lovely feedback! 💖 We’re so happy to hear you love the support, material, and comfort of the product 🌸 It means a lot to us that you would purchase again!

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕

Rated 5 out of 5 stars

The products that I ordered fits…

The products that I ordered fits perfectly! I was able to accomplish what I was shooting for. I have suggested this company and their products to friends and family and I will continue to do so.

9 May 2026
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Reply from Shapellx

Hi Tasha Lennear 😊✨

Thank you so much for your wonderful feedback! 💖 We’re thrilled to hear the products fit perfectly and helped you achieve exactly what you were looking for 🌸 Your recommendations to friends and family truly mean so much to us, and we deeply appreciate your continued support!

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕

Rated 2 out of 5 stars

bra sizing was way off...I ordered…

bra sizing was way off...I ordered according to their sizing chart and could barely get it around me

9 May 2026
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Reply from Shapellx

Hi Midwest MaMa,

We’re sorry to hear that the bra sizing did not match the size guide and that it was difficult to wear. We understand how frustrating this must be, especially when you followed the sizing chart. Please contact us at info@shapellx.com so we can review your order and assist you further with a resolution.

Rated 5 out of 5 stars

Had a really good experience

Had a really good experience. A little bit long on delivery but understandable with what’s going on in the world . Well with the wait . Love my Shapellx fully body suit . Extremely comfortable and easy to move around in . My only thing would be for us short people try looking into making some shape wear for those of us on the shorter side . Other than that the material is fantastic really holds you in and unlike some others you don’t feel like you are being suffocated. I will definitely be purchasing again . Thanks Shapellx a full body suit I know I can be in all day and not feel restricted.

9 May 2026
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Reply from Shapellx

Hi Crystal Bigby 😊✨

Thank you so much for your thoughtful feedback 💖 We’re really happy to hear you had a great overall experience and that you’re enjoying your full body suit—especially the comfort, breathability, and support 🌸 It’s wonderful to know you feel held in without feeling restricted, even for all-day wear!

We also truly appreciate your suggestion for shorter sizing options. Feedback like yours is very valuable and will be shared with our product team for future consideration so we can better serve different body types.

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕

Rated 5 out of 5 stars

Delivered quickly

Delivered quickly. Packaged nicely. Good quality. I would order again

9 May 2026
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Reply from Shapellx

Hi Sherry Moore 😊✨

Thank you so much for your kind feedback! 💖 We’re glad to hear your order arrived quickly, was well packaged, and met your expectations in quality 🌸 Your support truly means a lot to us, and we’re happy to know you would order again!

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕

Rated 3 out of 5 stars

Good product but didn't address my…

Good product but didn't address my tummy issues. For other purposes, it was what I needed

8 May 2026
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Reply from Shapellx

Hi Omotola Akinnibosun 😊✨

Thank you for sharing your feedback 💖 We’re glad to hear the product worked well for your other needs, though we’re sorry it didn’t provide the tummy support you were looking for 🌸 Your comments are very helpful and will be shared with our team for future improvement.

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕

Rated 5 out of 5 stars

Awesome shapewear.

Awesome shapewear.

8 May 2026
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Reply from Shapellx

Hi Cheryl Butler 😊✨

Thank you so much for your kind feedback! 💖 We’re so happy to hear you’re loving the shapewear 🌸 Your support truly means a lot to us!

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕

Rated 5 out of 5 stars

Absolutely amazing 👏

It's perfectly made for all shapes and sizes love it I'm glad i ordered it 😀

9 May 2026
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Reply from Shapellx

Hi Chandra Parker 😊✨

Thank you so much for your amazing feedback! 💖 We’re thrilled to hear you love it and that it fits and flatters all shapes and sizes 🌸 Your happiness with your order truly means a lot to us!

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕

Rated 4 out of 5 stars

Quality!

Prompt shipping, quality materials

9 May 2026
Shapellx logo

Reply from Shapellx

Hi Barbara Ford 😊✨

Thank you so much for your kind feedback! 💖 We’re glad to hear you’re happy with the prompt shipping and quality materials 🌸 Your support truly means a lot to us!

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕

Rated 4 out of 5 stars

Very happy with it, cups a little small for large chested people.

Size Purchased: XL
Height: 5'5" - 5'6"
Weight: 215 lbs Bra Size: 38 J
Pants/Dress size: 12-14

Overall, the only reason it's getting 4/5 instead of 5/5 is because the cup size was too small on me. Otherwise, great product.

True to size for the most part. The material is comfortable and good quality. The hip padding looks natural. It fit me perfectly everywhere except the bust.

It gave moderate compression and was quite comfortable as far as shape where goes. The legs didn't roll up or dig in throughout the day. It was enough compression that it smoothed out my tummy and back without cutting off circulation or creating rolls in other places.

The band size fit well but the cups were too small by quite a bit so I was spilling out the sides and top of the bra a lot but it was still wearable. My dress had some loose draping at the front that hid the spillage issues. However, if you have plus size breasts and want to wear it under anything that's tight around the chest you might run into some issues. If you're a DD or even a small DDD I'm guessing the cups will probably fit you well. Despite the cups not fitting well it was still a better experience than using boob tape imo.

That being said I wore it with a backless, low neckline halter dress (back open to just below the bottom of my ribs and neck open to the top of my sternum) and it worked really well. The back and neck line were low enough that my dress covered it easily. Really solid option for anyone wearing something with a tricky neckline who's still looking for support.

9 May 2026
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Reply from Shapellx

Hi Courtney Johnston 😊✨

Thank you so much for your detailed and thoughtful feedback 💖 We’re really glad to hear you found the material comfortable, the compression effective, and that it worked well under your dress for a tricky neckline 🌸 We also truly appreciate your honest note about the cup sizing for larger busts—feedback like yours is very valuable and will be shared with our product team to help improve future designs and fit options.

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕

Rated 1 out of 5 stars

I haven’t received my parcel yet

I haven’t received my parcel yet, even when my delivery address was updated the delivery driver couldn’t deliver my parcel because of delivery address issues

9 May 2026
Shapellx logo

Reply from Shapellx

Hi Victoria Ibiang,

We’re sorry to hear that you have not yet received your parcel and that there were issues with the delivery address. We understand how frustrating this must be. Please contact us at info@shapellx.com so we can check your order details and assist you further in resolving this as quickly as possible.

Rated 1 out of 5 stars

Frustrated!!!

I am yet to receive my package. It's almost impossible to reach anyone from this brand. This is frustrating! I am stuck with items that don't fot because no one responded to my email.

9 May 2026
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Reply from Shapellx

Hi Fashion Diva,

We’re sorry to hear about the delay in receiving your package and the difficulty you’ve experienced reaching us. We understand how frustrating this situation must be, especially when you are waiting for assistance with sizing concerns. Please contact us at info@shapellx.com so we can look into this immediately and help resolve the matter for you.

Rated 2 out of 5 stars

The material is subpar and the fit for…

The material is subpar and the fit for a xl is too small

9 May 2026
Shapellx logo

Reply from Shapellx

Hi Carol Jean Smith,

We’re sorry to hear that the material and sizing did not meet your expectations. We understand how disappointing it is when the fit is too small, especially when you ordered your usual size. Please contact us at info@shapellx.com so we can assist you further and help resolve this matter.

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