Shapellx Reviews 50,438

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 14,962 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their excellent quality and how well they smooth and shape the body. Many people appreciate the comfortable fit and the confidence these items provide, with some even planning to use them for special occasions like weddings. The customer service also receives frequent praise for being helpful, responsive, and efficient in addressing concerns. However, some people were dissatisfied with their orders, specifically regarding sizing issues where items did not fit as expected based on measurements. A few customers also mentioned that the return process was challenging or that they experienced discomfort with certain products, such as boning causing bruising or straps slipping.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers praise the material,... See more

Quality

Users describe positive interactions with quality, frequently praising the durable materials and high-quality... See more

Order

Consumers find the ordering process to be ambiguous. Many reviewers report a smooth and easy ordering... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting its responsiveness and helpfulness.... See more

Return policy

People report ambiguous experiences with the return policy. Some customers found the return process seamless,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The shipment arrived quickly and in professional packaging. I always love the quality of Shapellx merchandise. I gave it four stars because I was really hoping that I would be able to wear this all ov... See more

Company replied

Rated 4 out of 5 stars

If really nicely however with some rolls I have the bone in the sides cut into my rolls, and one of the seems on the strap holders broke with in first use but I didnt really plan on using the straps.... See more

Company replied

Rated 4 out of 5 stars

The product helped smooth my shape, but it didn't provide sufficient tummy control. I rated it 4 stars because it effectively concealed my fat rolls, though I wish it offered more tummy support.

Company replied

Rated 5 out of 5 stars

I received the product pretty rapidly. It fit well as far as sizing, they give a nice squeeze without being too stiff. Unfortunately, the shorts were too loose on me from the bottom and they almost we... See more

Company replied


Company details

  1. Clothing Store
  2. Activewear Store
  3. Body Shaping Class
  4. Lingerie Store
  5. Underwear Store
  6. Women's Personal Trainer

Written by the company

Shapellx is one of the fastest growing direct to consumer brands focused on providing a wide variety of women’s shapewear solutions. At Shapellx, we design product lines using high quality fabrics, flattering fits, and sustainable practices. For more than a decade, we've been in the business of creating shapewear for every woman to express themselves in any outfit.


Contact info

4.0

Great

TrustScore 4 out of 5

50K reviews

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Rated 3 out of 5 stars

Runs small

I really can’t give an honest review other than you probably needs to size up one size that you normally wear. I usually wear a X-Large but this item runs small. The item appears to be made of good quality material.

23 May 2026
Unprompted review
Rated 3 out of 5 stars

Not a fan

The fit is ok, but my problem with this item is the bottom opening which is very small and I practically have to take off my entire garment just to pee. Also, the braw adjustment pressures my breast downward and I need my breast to be perky not droopy.

10 May 2026
Rated 3 out of 5 stars

Called to request a return label for a…

Called to request a return label for a purchased product. Tried to return to UPS store, stating I need a QR code bar. Received a code but not a QR code bar. Try calling the customer service phone line and keep getting a message no representative available call back later. Just want to return the product and refund my money.

8 May 2026
Rated 1 out of 5 stars

Dishonest shipping promises

Absolutely disappointed with Shapellx. They completely misled me about the shipping timeline. My order was supposed to arrive between May 16–19, and as of today, I still haven’t received it. Customer service kept giving vague responses and shipping updates that didn’t match reality. If the item is delayed, just be honest instead of giving false delivery expectations. Very frustrating experience, especially when ordering something time-sensitive. I won’t be ordering from them again.

11 May 2026
Rated 5 out of 5 stars

This product is true as the ads shows

I saw the ads everywhere. I clicked, watched the influences reviews many times. I bought the shapewear and it did what it said. This piece holds you in all the right places. The material is great quality. I went up a size above xl which gave more flexibility to wear comfortably for hours. Shipping and delivery was super excellent. I definitely will I mean I already have items in my cart to order when I return from vacation. Shapellx came thru!!

10 May 2026
Rated 4 out of 5 stars

I kept seeing advertisements for…

I kept seeing advertisements for Shapellx, and also watched videos on how well it helped transform women’s bodies prior to putting on their outerwear. I ordered the Airslim Firm Tummy Compression Shaping Short. I noticed the difference, the only thing is, make sure you take proper measurements, because I should have bought one size smaller.

8 May 2026
Rated 1 out of 5 stars

Poor customer service

The shipping time was reasonable. I need to exchange the bathing suit for a different size. I reached out to customer service but haven’t heard back. I know there’s a 30 day refund/exchange policy but I think it’s unfair for that time to be wasted when it’s out of my control.

10 May 2026
Rated 4 out of 5 stars

Quality and service that works for you!

I received two bras that I ordered and one body shaper. One bra worked very well for me and the other I was able to return. It was made very well but I kept the one I liked best. The body shaper ran a little small so it's better to size up if you can. Customer service was very helpful and I won't hesitate to order again.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Good communication

I ordered a shaper, and it was a size too small. I emailed the company about an exchange, and they emailed me back within 24 hours. The shaper is good quality, and I can’t wait to get my new size.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Good material

I have been buying shapers from Shapellx for years. I like the materials the way it holds . Also customer service is always responding anytime I send an email.

10 May 2026
Unprompted review

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