Rug Editorial Reviews 2,060

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,626 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the products, highlighting the excellent quality and the wide variety of styles and designs available. Many appreciate the vibrant colors and how well the rugs match the descriptions and images on the website. The delivery service is frequently praised for being fast, efficient, and providing good tracking information, making the overall ordering process smooth and hassle-free. Some people, however, were dissatisfied with the quality of the fabric and print upon arrival, leading them to initiate returns. A few customers also noted that the colors of the rug were slightly different in person compared to the website, or that the edges were not hemmed, which caused issues with robot vacuums.

What people talk about most

Product

Users express high satisfaction with the product. Many customers praise the quality, design, and vibrant... See more

Quality

Clients share positive opinions on quality, frequently praising the softness, vibrant colors, and overall... See more

Delivery service

Consumers consistently report positive experiences with delivery services. Many reviewers highlight the speed... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the quick and easy... See more

Website

Reviewers highlight positive aspects of the website. Customers found it easy to navigate and order, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great experience- there is an incredible variety of styles to choose from and I bought two completely different ones colours, one faux wool and one standard. Both are stunning and stand up to my cat... See more

Rated 5 out of 5 stars

Love my rug.... its perfect, really finishes off the room. It is thin as described, its lies beautifully, hardly creased. The faux wool is soft. It is such good value. Yes. Im delighted. Read... See more

Rated 5 out of 5 stars

I purchased the Vera runner rug for my kitchen and I am so glad I did!! It's lovely, washable, and adds the final stylish touch that was missing in my kitchen. I will definitely get another one f... See more

Rated 5 out of 5 stars

Fantastic service from start to finish. It is always a risk buying online when you cannot feel the item for quality etc. However the excellent reviews made my mind up. I was so excited to receive my b... See more


Company details

  1. Carpet Store

Written by the company

Washable rugs in styles you love. Rug Editorial specializes in machine-washable rugs, offering a wide range of styles and colors to suit any home. Combining convenience with design, these rugs are made to be both beautiful and easy to maintain.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 66% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy beautiful plaid

Quick delivery, beautiful colours on the plaid and it has a nice feeling for the feet. Also not so heavy if you want to move the plaid elsewhere.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

This is the most perfect solution for a…

This is the most perfect solution for a lively kitchen with people and dogs, it stays put exactly where you put it, no shrinking, no slipping, no movements whatsoever. And- it is astonishing as a decor, it changes the room as if a painting on a wall.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Love my rug...

Love my rug.... its perfect, really finishes off the room. It is thin as described, its lies beautifully, hardly creased. The faux wool is soft. It is such good value.
Yes. Im delighted.
Read the description, check measurements, and you'll not be disappointed. Customer service were amazing, I contacted them after ordering to add faux wool, they responded quickly, and made everything easy.
Once shipped, Tracking is interesting, seeing it move across Europe !!!!
Highly recommend this company.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

My rug is EPIC

My rug is EPIC!

I hummed and haa'd over which rug to get, and the rug I chose turns out to be a showstopper.
Speedy delivery, great price - and fantastic product.

Waiting for rug pads to be in stock so I can order my next rug!

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Delivery took long

Delivery took long, 10 days but the rug I really like, colors are nice and I like that it is thin so it fits underneath the door.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Great rug

Great rug, the design, patterns and colours are the same as the photos. Kind of necessary to pay a bit extra for the faux wool, very comfortable. The delivery service is very efficient also.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Looks great. totally nonslip

I was a bit sceptical at first but the rug arrived quickly, well packed and it actually looks great.
It is completely non slip and actually looks very authentic.
I would definitely buy again.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Great rug

Great rug, just as pictured, very soft, but thick enough. Looks even better with wear. Fast delivery.

13 April 2026
Unprompted review

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