The app gets a 1 star it’s unclear your signing up to be charged a subscription for a magazine? But the 5 stars goes to Tim in customer services who helped me resolve my issues quickly & efficientl... See more
Company replied
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Take care with this service, when you use it to make what appears to be a taxi booking you are also signing up for a £19.99 charge for a 'concierge service'. I originally posted this review on Trustpi... See more
Company replied
As others mentioned, this is a company with dodgy practices. They charged me for a subscription I didn't want - I didn't even get the taxi I was looking for - and then they failed to refund me, desp... See more
Company replied
I got a swift, accurate, polite and helpful response from Tim.
Company replied
3.0
Average
116 reviews
Replied to 64% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beware of this site when booking restaurants
Like a previous reviewer I was directed to this site when I tried to make an online restaurant booking in Sicily. It appeared to be the booking process you had to follow if you wanted to book your table. I did not seek out this service to knowingly subscribe .The following month there was a $89 AUD subscription charge on my credit card. I immediately cancelled this ‘subscription’ which I received confirmation on but have not received a reply to my email asking for my money to be refunded. Such underhand tactics. The one star awards is only there as you can’t leave it blank. No stars as I never wanted this service in the first place. Don’t be tempted to use this site if booking a restaurant in Italy.
4 October 2025
Unprompted review
Reply from Resadexa
Hello Hilary,
We sincerely apologize for any possible confusion regarding our concierge service.
With Resadexa, you benefit from a personal assistant available 7 days a week to help you with all your bookings: restaurants, taxis, hotels, trips, shows, and much more.
Our mission is to save you time and simplify your daily life through personalized support and recommendations tailored to your needs.
The subscription begins with a 3-day trial offer for only €0.01, followed by a monthly subscription that you can cancel at any time. We also offer a “satisfaction or your money back” guarantee for complete peace of mind.
All subscription details are displayed transparently on our website, including a checkbox to confirm your consent. For clarity, we also send SMS messages and emails at registration to remind you of the terms and introduce our services.
Please feel free to contact our customer service with any questions or to request a refund. We are here to respond promptly, and if needed, a member of our team will get back to you directly.
Kind regards,
Steve from Resadexa
Email: contact@resadexa.com
Phone: 01 89 71 97 11
Fake site - scam!
Tried to book a restaurant through this site in Italy, its a huge scam don't use this site. The booking is fake and then they start taking subscription fees from your account.
4 October 2025
Unprompted review
Reply from Resadexa
Hello Jaskiran,
We sincerely apologize for any possible confusion regarding our concierge service.
With Resadexa, you benefit from a personal assistant available 7 days a week to help you with all your bookings: restaurants, taxis, hotels, trips, shows, and much more.
Our mission is to save you time and simplify your daily life through personalized support and recommendations tailored to your needs.
The subscription begins with a 3-day trial offer for only €0.01, followed by a monthly subscription that you can cancel at any time. We also offer a “satisfaction or your money back” guarantee for complete peace of mind.
All subscription details are displayed transparently on our website, including a checkbox to confirm your consent. For clarity, we also send SMS messages and emails at registration to remind you of the terms and introduce our services.
Please feel free to contact our customer service with any questions or to request a refund. We are here to respond promptly, and if needed, a member of our team will get back to you directly.
Kind regards,
Steve from Resadexa
Email: contact@resadexa.com
Phone: 01 89 71 97 11
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