refurbed Reviews 196,505

Excellent item and In reasonable price. Well packed and quick posting.
Many thanks

Fantastic service. very quick delivery. product is perfect and so reasonably priced

Really surprised how great the quality was, excellent might as well be labeled premium! There was no way to tell this was pre-owned

Very unreliable website. Avoid at all cost.

I ordered refurbished iPhone with the option of new battery (between optimal/new and I chose new, and you pay more for new battery)

After I got my order, I saw the battery was a completely worn out one.

So I contact the seller and seller decides for me that I return the shipment. NO acknowledgment or apology for inaccurate handling of my order. I order a phone to use, not to waste time setting up and returning and be left without a phone.

In my message to seller, I searched again on refurbed.com to show them my exact order option is still available in their shop with same price (to prove I ordered with new battery) After they read this, they removed the phone from their stock and sent me a photo;

The photo that is on the pure white background, two lines saying “battery: optimal” to tell me I ordered without new battery. Which is a lie.

And seller sends me on his own initiative the return label and orders me to return within 7 days, which is against their own rule of 30 day return. I decide as a customer when I ask for return label, not them.

I would advise to check out BackMarket instead. There after I paid, I could see that I chose new battery. So at least nobody will lie to you that you didn’t choose new battery.

On refurbed, after I completed my order, the order detail left out the battery choice. Now I know it was deliberate. This was a huge red flag.

I do not know if it’s deliberate action of the seller(bafobu-who ships from Estonia ) or refurbed, but I advise to avoid this website at all cost if you don’t want to waste your time.

Easy buying and choosing what you want
Payment was easy and delivered promptly no delays
Would highly recommend
Product I bought was perfect like new no marks no scratches perfect

God pris, hurtig levering fra Holland og tablet var i perfekt stand

Great experience with this company, from delivery times to the product. Phone works like new and even came with a free case. Would recommend.

Top product!

I experienced difficulties with my order which were probably outside of Refurbed’s control. Initially I had a poor response from the customer care team . However matters improved and were resolved very quickly, once I was put in touch with Francisco, who managed the process efficiently and with courtesy . I received a full refund.

Very easy to order.

Very efficient and arrived within two days as promised.

Had to return (no problem with phone just not needed) and there was absolutely no problem returning it and refunded as soon as it was received

Great experience and the phone is excellent ! Recommend it

The item was well packed and matched the description. I am pleased with the product I've only had it a month. I did save a bit of money buying here.

Fast delivery and great quality

Great price and quick delivery

Process was easy and fast and Phone is in great condition. I‘m happy!