Pop Maison Reviews 68

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their modern style, excellent quality, and sturdy construction, often noting that items look even better in person than online. Many people are delighted with the ease of assembly and the quick, well-packaged delivery of their orders. The customer service team is frequently highlighted for being responsive, helpful, and going above and beyond to ensure satisfaction, even with replacements or returns. However, some customers also noted issues with product descriptions being misleading, particularly regarding the height of furniture. A few people experienced problems with damaged deliveries and delayed shipments, and some expressed dissatisfaction with the quality of certain tables, reporting peeling and chipping shortly after arrival.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the furniture as beautiful,... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of the furniture,... See more

Customer service

Reviewers express high satisfaction with customer service, consistently describing it as excellent, amazing,... See more

Order

Users describe positive interactions with order. Many customers express satisfaction with their purchases,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got the Khloe Modern Chenille Dining Chairs from Pop Maison, and honestly, they exceeded my expectations! The fabric feels super soft and cozy, the shape is modern but still really comfortable, and... See more

Company replied

Rated 5 out of 5 stars

I absolutely love Pop Maison furniture—it’s modern, stylish, and the quality is excellent. I purchased chairs and a table, and they arrived quickly and were very well packed. Their customer service t... See more

Company replied

Rated 5 out of 5 stars

I’m so happy with my new dining set! The quality is honestly amazing — sturdy, beautifully made, and even better in person. It completely elevated the space and ties everything together perfectly. I’v... See more

Rated 5 out of 5 stars

I ordered the Dwen table and the Mia chairs for my small breakfast nook, and I couldn’t be happier! The table is beautiful- large enough for my little family to comfortably eat at but small enough to... See more

Company replied


4.5

Excellent

TrustScore 4.5 out of 5

68 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent Brand and Style

I have had amazing experiences with all of the products I have from Pop Maison! Dining chairs and table, coffee table, ends tables, bean bag chairs and counter stools. All of them have been excellent quality. They are a wonderful brand to work with.

24 August 2025
Unprompted review
Pop Maison logo

Reply from Pop Maison

Thank you, Laura! We are thrilled to hear that so many of our pieces from dining furniture to accent pieces have found a place in your home. Knowing that each has met your expectations for quality and style is wonderful feedback for our team. Thank you for your continued trust. We will always be here whenever you need us.

Warm regards,
Pop Maison

Rated 5 out of 5 stars

Great customer support and a job well done.

First of all, let me say the quality of the table set is wonderdul...illustrious and sleek with a touch of minimalism. Even better looking in person than as seen online. My first order with Pop Maison was off to a bad start with FedEx losing a whole box (no fault of Pop Maison at all). A representative didn't hesitate to quickly replace it and get another part sent out to me directly and immediately after contacting them. Great customer care! I really do appreciate it. And I'm sure your other customers will too. I'll be purchasing from Pop Maison yet another time in the near future.

7 August 2025
Pop Maison logo

Reply from Pop Maison

Thank you, Derrell! We’re so glad you love the look and quality of your table set, and it’s great to know our team could resolve things quickly for you. We’ll be glad to serve you again anytime.

Warm Regards,
Pop Maison

Rated 5 out of 5 stars

The quality of our table is unmatched

The quality of our table is unmatched. It is absolutely gorgeous. I've seen tables for double the price that don't come close to this one in quality. I can't wait to order more from this brand.

13 August 2025
Unprompted review
Pop Maison logo

Reply from Pop Maison

Thank you, Heather! We’re so pleased you love your table — we’ll keep creating pieces that bring both beauty and lasting quality to your home.

Warm Regards,
Pop Maison

Rated 5 out of 5 stars

I love pop maison

I love pop maison! Their products are great! They’re stylish and durable!

18 December 2024
Unprompted review
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Reply from Pop Maison

Thank you, Alma! We are so glad you love Pop Maison — we’ll keep creating pieces that look great and last.

Warm Regards,
Pop Maison

Rated 5 out of 5 stars

Gorgeous Counter Stools

The New York counter stools are modern, gorgeous, extremely sturdy and well-made. They’re comfortable and we love the arm and foot rests. They fit under the counter and we’ve already received compliments. This is my first purchase from Pop MAISON and I couldn’t be happier. The stools shipped immediately. I had forgotten to add the 10% promo discount when I placed the order, so I emailed customer service. I received a kind email back and they credited my card as soon as the stools were delivered. Excellent customer service and high quality product! Thank you Pop MAISON!

2 August 2025
Pop Maison logo

Reply from Pop Maison

Thank you, Kathleen! We’re delighted you love your New York counter stools and appreciate your kind words about our service.

Warm Regards,
Pop Maison

Rated 5 out of 5 stars

These boucle chairs are even prettier…

These boucle chairs are even prettier in person - the fabric feels luxurious but is actually easy to clean (tested with coffee spills already!). The curved back is super supportive for long dinners. My best home purchase this year!

2 May 2025
Unprompted review
Rated 5 out of 5 stars

I wanted to reach out and express my…

I wanted to reach out and express my sincere gratitude for the wonderful furniture I recently purchased from your store. The quality and design exceeded my expectations, and it has brought a fresh, stylish vibe to my home. I am delighted with both the product and the fantastic service I received. Thank you for making my shopping experience so enjoyable!

5 November 2024
Unprompted review

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