Pop Maison Reviews 68

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, often describing them as sturdy, well-made, and even better in person than online. Many people also highlight the stylish and modern design of the furniture, noting how it elevates the look of their homes. The customer service team is frequently commended for being responsive, helpful, and providing exceptional support throughout the purchase process, including quick resolutions for any issues. Reviewers also appreciate the fast delivery and careful packaging of their orders. However, some customers experienced issues with the quality of certain tables, specifically mentioning chipping and peeling within days of use. A few people also reported problems with delivery, such as damaged packages or delayed arrivals, although customer support was often quick to address these concerns.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers praised the furniture as... See more

Quality

Users describe positive interactions with quality, highlighting that products like dining tables, chairs, and... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Order

Reviewers highlight positive aspects of their orders, with many expressing satisfaction with the products... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast delivery times, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got the Khloe Modern Chenille Dining Chairs from Pop Maison, and honestly, they exceeded my expectations! The fabric feels super soft and cozy, the shape is modern but still really comfortable, and... See more

Company replied

Rated 5 out of 5 stars

I ordered the Dwen table and the Mia chairs for my small breakfast nook, and I couldn’t be happier! The table is beautiful- large enough for my little family to comfortably eat at but small enough to... See more

Company replied

Rated 5 out of 5 stars

I’m so happy with my new dining set! The quality is honestly amazing — sturdy, beautifully made, and even better in person. It completely elevated the space and ties everything together perfectly. I’v... See more

Rated 5 out of 5 stars

I absolutely love Pop Maison furniture—it’s modern, stylish, and the quality is excellent. I purchased chairs and a table, and they arrived quickly and were very well packed. Their customer service t... See more

Company replied


4.5

Excellent

TrustScore 4.5 out of 5

68 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing customer service/Quality pieces

Amazing customer service. High quality fabric and the pieces are sturdy. I had to do my research since I hadn’t heard about Pop Maison but it checked out and it is certainly legit. My dining set came exactly as described and shown in the pictures; and the shipping was superb. I got my order in less than a week. You can’t beat the price for all that you will get. Highly recommend! Would absolutely order from them again.

15 November 2025
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Reply from Pop Maison

Thank you, Breana. We’re so happy to hear your dining set arrived quickly and just as expected. It means a lot to know you found both the quality and service exceptional. Your kind feedback gives us so much encouragement, and we truly look forward to welcoming you back anytime.

Warm regards,
Pop Maison

Rated 5 out of 5 stars

Great Customer Support

I needed some help with customer service and the response was very fast and so helpful.

17 November 2025
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Reply from Pop Maison

Thank you, Philip. We’re delighted to hear our team was able to support you quickly and helpfully. Your satisfaction is always our top priority.

Warm regards,
Pop Maison

Rated 5 out of 5 stars

Extremely happy with my new dining…

Extremely happy with my new dining chairs! They’re perfect.

3 November 2025
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Reply from Pop Maison

Thank you, Audrey. We’re so glad your new dining chairs are a perfect fit. It’s always a joy to hear when our pieces bring happiness to our customers' homes.

Warm regards,
Pop Maison

Rated 5 out of 5 stars

I have to give a huge shoutout to Pop…

I have to give a huge shoutout to Pop Maison and their amazing customer service and quality furniture! 💛 Molly was an absolute pleasure to work with, so patient, kind, and incredibly helpful every step of the way. From the moment I reached out, she made the process seamless and stress free, always responding quickly and making sure every detail was handled with care.

What really stood out was how thoughtful and attentive she was, it’s rare to find that level of genuine customer care these days. She went above and beyond to make sure I was completely satisfied with my order, and her communication was always so warm and professional.

I’m so impressed not only by Pop Maison’s beautiful furniture and designs but also by their commitment to excellent service. Molly truly made the experience special, and I’ll definitely be recommending Pop Maison to anyone looking for quality pieces and exceptional customer care! If you’re uncertain bout the quality of their products don’t be because you won’t be disappointed. .

9 November 2025
Unprompted review
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Reply from Pop Maison

Thank you so much, Stacy. Your kind words truly mean the world to us. We’re thrilled to hear how much you love your furniture and that Molly was able to make your experience seamless and special. We’re incredibly proud of our team, and feedback like yours reminds us why we do what we do. It’s been a pleasure assisting you, and we’ll be here anytime you need us.

Warm regards,
Pop Maison

Rated 5 out of 5 stars

Absolutely love my new dining chairs

Absolutely love my new dining chairs! They’re not only beautiful but also incredibly comfortable to sit in. The packaging was perfect everything arrived in excellent condition. Couldn’t be happier with my purchase!

25 October 2025
Unprompted review
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Reply from Pop Maison

Thank you, Greisy. We’re so happy to hear you love your new dining chairs and that everything arrived perfectly. We truly appreciate your support!

Warm regards,
Pop Maison

Rated 5 out of 5 stars

Obsessed.

I ordered the Dwen table and the Mia chairs for my small breakfast nook, and I couldn’t be happier! The table is beautiful- large enough for my little family to comfortably eat at but small enough to fit the space. The chairs are so surprisingly comfortable- I find myself working at this spot more than my home office now because the chairs are so comfy. The table and chairs look so chic together and totally elevated the room. I am completely obsessed!

2 November 2025
Unprompted review
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Reply from Pop Maison

Thank you, Kelsie. We’re thrilled to hear the table and chairs fit your space so perfectly. It means a lot that the set has become such a loved part of your home.

Warm regards,
Pop Maison

Rated 5 out of 5 stars

One of my chairs was not up to my…

One of my chairs was not up to my standard, I sent them an email and within 48 hours I had a replacement. They even reached out to make sure all chairs were okay and if I was happy with the replacement. Truly appreciate a company who cares for their quality and customers.

27 October 2025
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Reply from Pop Maison

Thank you, Maria, for your kind words. We're so glad we could resolve the issue quickly and that you're happy with the replacement. We truly appreciate your support and trust in our service.

Warm regards,
Pop Maison

Rated 5 out of 5 stars

They were very responsive to my…

They were very responsive to my requests and concerns and helped me through troubleshooting to send me pieces I still needed. Their service is top notch!

29 October 2025
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Reply from Pop Maison

Thank you, Stacey. We're delighted to hear our team was able to assist you effectively. Your satisfaction means a lot to us, and we’re always here if you need anything further.

Warm regards,
Pop Maison

Rated 5 out of 5 stars

I got the Khloe Modern Chenille Dining…

I got the Khloe Modern Chenille Dining Chairs from Pop Maison, and honestly, they exceeded my expectations! The fabric feels super soft and cozy, the shape is modern but still really comfortable, and the best part — no assembly required! They came straight out of the box ready to use, which I love. They instantly made my dining space look more elevated and designer.

29 October 2025
Unprompted review
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Reply from Pop Maison

Thank you, Enas. We’re so happy to hear the Khloe chairs look great in your space and were easy to enjoy right away. That’s exactly what we hope for.

Warm regards,
Pop Maison

Rated 5 out of 5 stars

Experience was great

Experience was great , table arrived before of what I expected. Except the top of the table arrived 2 days later. I contact customer service and they responded very quick, nice , and helpful. I will definitely recommend people to buy from Pop Maison. Table is really pretty and steady.

11 October 2025
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Reply from Pop Maison

Thank you, Ivette. We're so glad you love the table and had a positive experience with our team. Your support means a lot.

Warm regards,
Pop Maison

Rated 5 out of 5 stars

Pop Maison makes incredible beautiful…

Pop Maison makes incredible beautiful affordable furniture. Easy to put together
Customer service has been fantastic
Thank you Anna! Would recommend to everyone. And nothing but compliments on my lovey chic furniture. Bravo and thx

2 October 2025
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Reply from Pop Maison

Thank you again, Kevin! We are thrilled that you are enjoying your furniture and that our service has made a difference. It is always a pleasure to hear from you and we truly appreciate your continued support.

Warm regards,
Pop Maison

Rated 5 out of 5 stars

The table I ordered is gorgeous

The table I ordered is gorgeous, simply put together by myself and actual real quality compared to most stuff sold anymore. Would purchase from here again.

17 September 2025
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Reply from Pop Maison

Thank you, Courtney. We're so glad you love the table and found it easy to set up. We’d be happy to have you back anytime.

Warm regards,
Pop Maison

Rated 5 out of 5 stars

I absolutely love Pop Maison…

I absolutely love Pop Maison furniture—it’s modern, stylish, and the quality is excellent. I purchased chairs and a table, and they arrived quickly and were very well packed. Their customer service team is also fantastic—always quick to respond to any questions. My new furniture is super trendy, and it really elevates the look of my home. I’m already thinking about what to order from them next!

10 September 2025
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Reply from Pop Maison

Thank you, Viktoria! Enjoy your new furniture and know that we’ll be glad to assist you anytime.

Warm regards,
Pop Maison

Rated 5 out of 5 stars

Great Communication

Had a great experience via communication about the chairs. I wanted six and they were able to accommodate me. The ordering was very smooth.

3 September 2025
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Reply from Pop Maison

Thank you, Bonita! We’re glad our team could find the right solution for your order. Enjoy your chairs and we’ll be here anytime you need us.

Warm regards,
Pop Maison

Rated 5 out of 5 stars

Great furniture for the value

Very happy with my experience with Pop Maison. Furniture is really nice for the value. Orders arrive quickly, packaged well and so easy to assemble, Customer service is wonderful to work with if an issue comes up - responsive and resolves the issue immediately. Highly recommend.

21 August 2025
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Reply from Pop Maison

Thank you for your review. So glad to hear your pieces arrived quickly and were easy to put together. That’s exactly what we aim for. Thanks for recommending us and enjoy your furniture!

Warm regards,
Pop Maison

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