Showed great commonsense in holding off our visa application & payment when we applied too early. When time (90 days ahead of entering date) was correct they processed without any problems. Kept com... See more
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Aside from the professional aspect, I loved the flexibility offered by the team and how I was offered alternative solution to come out with the best result Ali was great and helped me adjust all my... See more
We needed visas for New Zealand and Australia. This was news to me so I didn't realize it before booking our vacation. I went online to apply through the country sites and it would have taken way to... See more
Company replied
I used another company that was refereed by the travel agency. I found it very frustrating using them because I was constantly redoing the form and finally when completed it went to the wrong country... See more
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Company details
Written by the company
Welcome to Pickvisa - Your Premier Online Platform for Hassle-Free Visa Services! Pickvisa is your one-stop destination for seamless visa solutions, catering to travel, education, and business trips worldwide. We understand that visa applications can be complex and time-consuming, demanding a meticulous approach. That's why our dedicated team at Pickvisa is committed to simplifying the entire process, minimizing your involvement, and ensuring a stress-free experience. Why Choose Pickvisa? Specialization in Visa Services: Unlike other providers, we focus exclusively on visa-related matters. Our expertise in this field sets us apart and allows us to deliver unparalleled service and accurate guidance. Extensive Database: With access to a vast repository of up-to-date information on visa requirements for any country, we ensure you have all the details you need at your fingertips. User-Friendly Interface: Our website boasts a user-friendly interface, making the visa application process a breeze. Say goodbye to confusing forms and hello to effortless navigation. Personalized Assistance: Our team of seasoned visa experts understands that each application is unique. We tailor our assistance to your specific needs, ensuring a smooth and successful application. Travel with Ease and Confidence At Pickvisa, we are passionate about enhancing global mobility and empowering you to embark on unforgettable journeys with ease. Whether you're planning a leisurely getaway, pursuing education abroad, or exploring new business opportunities, we've got you covered. Trust us to handle the intricate paperwork and ensure your application meets all requirements. With our meticulous attention to detail and dedication to customer satisfaction, you can rest assured that your visa acquisition is in safe hands. Unlock the World with Pickvisa In today's interconnected world, international travel has become a cherished pursuit. Let Pickvisa be your trusted partner in making your travel dreams a reality. Say goodbye to visa-related stress and embrace a world of opportunities with Pickvisa's efficient and reliable visa services. Join countless satisfied travelers who have experienced the Pickvisa advantage. Begin your visa application journey today and unlock the door to a world of possibilities. Happy travels with Pickvisa!
Contact info
Dubai Office - Jumeirah Lakes Towers, Fortune Tower, 13th floor, office 1303, 1303, Dubai, U.A.E.
- +971 50 505 8065, +971 4 876 9245
- info@pickvisa.com
- pickvisa.com
4.6
Excellent
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
23 October 2023
Fast, Convenient, Professional Help
17 October 2023
Once I was able to get my wife's…
Once I was able to get my wife's passport to you/company. Everything went just fine.
16 October 2023
The visa process was quick and easy
The visa process was quick and easy. I was also impressed with the reasonable price. My evisa was received in two days. Very conscientious and documented process and progress throughout. I will use again.
11 October 2023
Quick and Direct
9 October 2023
I had a great experience with pickvisa…
I had a great experience with pickvisa team .. They were supportive and i really appreciate their quick response on my enquires.They gave me all the advice and support to get my schengen visa. I am looking forward to work with them again..
29 September 2023
processing Saudi Visa
I had a good experience with Saudi visa. I received the visa after sending the requested documents.
27 September 2023
Especially I will do highly appreciated Laman Taghiyeva, she has communicated very well to me.
I would like emphases very professional performance and assistance in all inquiries related visa process. I would like personally express my appreciation to Laman Taghiyeva for her communication and performance of visa process. Laman is very professional person. She is keen on to complete her work to the highest standard. Very impressive experience for me. I wish best of luck to all Pickvisa team and would be happy to cooperate again in the future!
With best wishes,
Zaur Mammadov.
15 September 2023
Unprompted review
Reply from Pickvisa.com - Online Visa Services
Dear Zaur Mammadov,
Thank you for your heartfelt message, and we appreciate your kind words regarding Mrs. Taghiyeva and our team at Pickvisa. Your feedback is truly valued, and it's beautiful to hear about your positive experience with us.
We're pleased to hear that Laman's communication and performance during the visa process were outstanding. Providing professional and attentive service is a core principle for us, and we're delighted that our dear operation manager - Laman's dedication to her work left such a positive impression on you.
Your appreciation and recognition mean a lot to us, and we'll surely pass along your kind words to Laman and the entire Pickvisa team.
We look forward to possibly working with you again, and we wish you all the best in your trips.
With warmest regards,
The Pickvisa Team
Everything was fantastic
6 September 2023
Uncertain
I only got my Visa and did not use any other services so I cannot say much about how the services are performed but I got my Visa without any great complications and the people I dealt with were kind and courteous and very helpful
5 September 2023
Unprompted review
Reply from Pickvisa.com - Online Visa Services
Dear Clark,
Thank you so much for taking the time to share your experience with us.
Your feedback means a lot, and we truly appreciate your kind words.
We're delighted to hear that you received your visa smoothly and that our team members were not only helpful but also kind and courteous throughout your experience. Your satisfaction is our utmost priority, and we're grateful for the opportunity to assist you.
If there's anything more, we can do for you in the future, or if you have any questions, please feel free to reach out. We're always here to help!
Thank you for choosing Pickvisa.com, and we look forward to serving you again.
Warm regards,
The Pickvisa.com Team
Very good5 stars
30 August 2023
Reply from Pickvisa.com - Online Visa Services
Dear Farooq,
Thank you for your review and the 5-star rating!
We greatly appreciate your positive feedback and support.
If you have any more visa-related needs or any questions in the future, please don't hesitate to reach out. We're here to assist you every step of the way!
Thank you for choosing Pickvisa.com, and we're grateful for the opportunity to serve you.
Best regards,
The Pickvisa.com Team
Expanded and detailed info from…
Expanded and detailed info from friendly staff.
31 August 2023
Unprompted review
Reply from Pickvisa.com - Online Visa Services
Dear Chingiz,
Thank you for your review! We greatly appreciate your feedback.
We're pleased to hear that our staff provided you with expanded and detailed information in a friendly manner. Offering comprehensive assistance and being friendly are top priorities for us.
If you have any more visa-related needs or any questions in the future, please don't hesitate to reach out. We're here to assist you every step of the way!
Thank you for choosing Pickvisa.com, and we're grateful for the opportunity to serve you.
Best regards,
The Pickvisa.com Team
Reply from Pickvisa.com - Online Visa Services
Dear Customer,
Thank you for your review! We greatly appreciate your feedback. We're delighted to hear that you found our service great and our website user-friendly. Providing a rapid and efficient process is our goal, and we're glad we could meet your expectations.
If you have any more visa-related needs or any questions in the future, please don't hesitate to reach out. We're here to assist you every step of the way!
Thank you for choosing Pickvisa.com, and we're grateful for the opportunity to serve you.
Best regards,
The Pickvisa.com Team
great jobs you did
29 August 2023
Reply from Pickvisa.com - Online Visa Services
Thank you for your feedback! We greatly appreciate your kind words and support. We're pleased to hear that you're satisfied with the service we provided.
If you have any more visa-related needs or any questions in the future, please don't hesitate to reach out. We're here to assist you every step of the way!
Thank you for choosing Pickvisa.com, and we're grateful for the opportunity to serve you.
Best regards,
The Pickvisa.com Team
Terrible Customer Service
It appears that many who have used the service of this company has had a different experience with them. Mine's was terrible and a total nightmare!! The customer service representative that handled my request acted as if I were incompetent. They did not listen to my concerns and seemed to be impatient when I tried to explain my situation to them regarding my pending travel visa applications with two other companies. I could not update my information on those other two websites for some reason. So I "abandoned" the applications hoping that the system would just cancel them out on their own. This was definitely a big mistake on my part. I researched and went elsewhere to apply for the travel visa. That's when I found the Pick Visa website after I did a search on Google. I completed my application and paid the $75 fee which was an extremely smooth process. However, the e-mail communications with Pick Visa Support was a total nightmare!! After I voiced my concerns about the service representative that assisted me. By the way, they (service representative) continued to address me as a "Mr." when I repeatedly informed them that I'm a female. Pick Visa Support then got an Operations Manager to address my complaint. And that manager was just as bad as the service representative that was assisting me with the application process. I will always remember this comment they made in their email response to me. And this is coming from an Operations Manager!! Part of their response was "we waste our time". I'm wondering how someone with that position and title can be so unprofessional and make a comment like that, when their job is to help customers!! And instead of refunding my full $75.00 fee back, I only got back only $45.75. I received nothing but bad service and a bad attitude, and they get to keep a good chunk of the fee that I paid. I will never use this company's service ever again!! It was absolutely horrible with the communications that I had with the live service representative and their manager. That is why I give this company a 1 star rating on Trust Pilot. The only smooth process was filling out the application in the beginning, and paying the $75 service fee. After that process, everything went downhill from there.
24 August 2023
Unprompted review
Reply from Pickvisa.com - Online Visa Services
Dear Ms. Pum Khan,
I appreciate your time in sharing your feedback on Trustpilot. We're truly sorry for the negative experience you encountered with our service and subsequent communication. Your concerns not being properly addressed is not the level of service we strive for. We take your feedback seriously and are committed to improvement.
Regarding the situation with your pending travel visa applications with other companies, we understand the complexity and confusion that arose. Our intention was solely to assist you in the best way possible, and it's disappointing to hear that we fell short in this regard.
We want to address the comment made in our previous communication, "we waste our time".
We regret any misunderstanding that stemmed from our choice of words. What we intended to convey was that a portion of the processing fee reflects the efforts and costs incurred when initiating the visa application process on your behalf.
Regarding the refund, we genuinely understand your disappointment. While our refund policy outlines certain constraints, we highly value you as a customer. In light of your feedback and to show our appreciation for your patronage, we have decided to issue a full refund of the processing fee back to your account.
Your feedback drives us to enhance our customer service and processes. We're determined to avoid such situations in the future and learn from this experience.
If you have any further questions or if there's anything we can do to assist you, please don't hesitate to contact us directly.
Thank you for your time and understanding.
Take abit long to process and not any…
Take abit long to process and not any contact number .. I applied 11aug,2023..plan to go 24aug..but visa aproved on 22aug,2023..no way have to change plan.. please guide on ur side that type of visa and takes how long to process..accordingly we mentally prepared 🙏it’s just feedback , not feel it’s bad experience.. everywhere we learn something 🙏
22 August 2023
Reply from Pickvisa.com - Online Visa Services
Dear Harvinder,
Thank you for sharing your feedback with us.
We'd like to provide some clarity regarding the processing time and the specific visa type you applied for.
In your case, you initially applied for a Tourist visa, however as your travel dates were approaching and the processing time of a Tourist visa usually takes longer, we recommended changing your visa type to ETA to catch your travel date.
We also acknowledge the importance of the requested documents, such as the biometric photo and invitation letter.
Regrettably, there were delays in receiving some of the necessary documents from your side, which led to difficulties in providing you with timely assistance. We did our utmost to ensure that you could obtain your evisa within the constraints of your travel dates, including arranging a hotel booking when the invitation letter was not provided.
Your comments are invaluable to us, and we take them seriously as we continuously strive to enhance our services. Please feel free to reach out for any current or future inquiries or to discuss any aspects of your experience further : )
Very pleasant experience
Thank you for your quick response. I'm happy to share that I've successfully obtained my visa. Your availability and support were truly invaluable. I will definitely recommend your service! Thanks a lot!
16 August 2023
Unprompted review
Reply from Pickvisa.com - Online Visa Services
Dear Osman,
Thank you for your feedback!
We're thrilled to hear that you've successfully obtained your visa and that our quick response, availability, and support played a valuable role in your experience. Providing assistance when it's needed most is a priority for us, and we're delighted that we could be of help to you.
Your recommendation means a lot to us, and we're grateful for the opportunity to serve you.
If you have any more visa-related needs or any questions in the future, please don't hesitate to reach out. We're here to assist you every step of the way!
Thank you for choosing Pickvisa.com, and we're grateful for the opportunity to serve you.
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