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PhilRx Reviews 18,581

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TrustScore 5 out of 5

4.8

Online Pharmacy
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Review summary

Created with AI, based on recent reviews

Considering 13,916 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, making the process of managing prescriptions incredibly easy and stress-free. Many appreciate the seamless delivery service, noting that medications arrive promptly and on time, often with helpful updates and communication throughout the process. People also highlight the convenience of not having to visit a pharmacy in person and the company's ability to secure discounts on medications. However, some people were dissatisfied with certain aspects, specifically mentioning issues with delivery delays that led to running out of medication. A few customers also reported problems with the functionality of product packaging, such as eye drop bottles that waste product, and occasional difficulties with payment processing or communication regarding prescription status.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its efficiency and convenience.... See more

Service

Clients share positive opinions on service, highlighting its efficiency, reliability, and excellent... See more

Product

People report positive experiences with product. Customers are grateful for the availability of prescribed... See more

Customer service

Consumers find customer service to be positive. Many customers appreciate the good and meaningful... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe the process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

PhilRx handles everything. They seamlessly handled transferring my prescription and delivering it to my new address when I moved and changed doctors. They continually get me the best price, and they m... See more

Rated 5 out of 5 stars

Great price and theydon't bug me with too much communication. Communication is great by txt. Concise and easy to understand what's happening and what I need to. Also love being able to make the dec... See more

Rated 5 out of 5 stars

Ordering is simple. Reorders can be delayed if needed and/or reminders are received in plenty of time so you don't runout. You can change payment method. Just an excellent overall experience.

Rated 5 out of 5 stars

PhilRx has made it possible for me to take this medicine my ophthalmologist has prescribed for my eye condition and for that I am extremely grateful. It is very effective in addressing my condition w... See more

Company details

  1. Online Pharmacy
  2. Pharmaceutical Products Wholesaler
  3. Pharmacy

About PhilRx

Written by the company

Smarter Prescriptions

At Phil we are on a mission to help people get their prescriptions quickly, easily, and affordably. Our easy mobile experience helps get your meds covered by insurance and delivered to your door while providing real-time updates and refill reminders.

How the PhilRx Platform Works:

1) Your doctor sends your prescription to PhilRx
2) Within minutes, we will send you a text to confirm your insurance information.
3) We will work with your insurance provider to get you the lowest out-of-pocket cost
4) Confirm your payment and delivery information
5) We deliver your prescription to your home, quickly and easily
6) We will send you a text when it is time for your refills

Phil, Inc. is the company that provides the PhilRx platform.

Contact info

4.8

Excellent

TrustScore 5 out of 5

19K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

The second prescription came too early

The second prescription came too early, only 2-3 weeks after the first one. I should be getting it once a month.

13 May 2026
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Reply from PhilRx

I apologize about your experience. We understand how important it is to receive your medication when expected. I’ve escalated your concern to our team, and someone will be reaching out to you shortly to help resolve this as quickly as possible.

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