PCSpecialist Reviews 

PC Specialist made a bespoke PC for me in a few days. The build quality is excellent and so is the performance. Delivery was timely to a store a short walk from my house.

The laptop works as expected and delivery was fast.

This was an experience on another level.
The amount of detail that went into it was amazing.
Starting with unpackaging being a breeze, and yet being rigid for transport, really nice :)
The vast space inside the laptop: there's space for 4 ram boards, and 4 nvme disks.
After swapping the drives with linux drives, I had to undo some annoying windows stuff, but other than that, it went fine, everything ran in under 1 hour.
The cooling is magnificent for local LLM usage.
I am still working on getting the right local LLM setup, but it looks promising.
Thank you so much, you've made everything worthwile :D

We’re very happy with the pc it looks amazing! Everything was super clear, very excited to put it to use!

This is one we put together for my partner, I still am saving up for my own build in the future.

From start to finish, PCSpecialist kept me fully updated through every stage of the build process, and the PC arrived smoothly and exactly as ordered. I highly recommend them for their excellent communication and seamless delivery!

Ordered a Worstation for video editing through the website.
The system is very good in walking through selcting all the components and providing info where needed, as well as checking your specification and giving recommendations.
Price is ok, not the cheapest offer I got, but it seemed most trust worthy, and the differance wasn't huge.
I would have liked some more selection in accesories such as keyboards and speakers.
Assembly and delivery time took longer than advertised, but still within reasonable timeframe, and with very frequant updates on where the order is standing.
Writing this after about a couple of weeks of working with my new computer, and im very happy with it.

Horrible experience. Never worked form the start. They want me to pay /organize sending it back from the Canary Islands.
I still have a non-functioning PC since December. The law is very clear, following Directive (EU) 2019/771, which requires remedies to be provided free of charge, including transport and without significant inconvenience to the consumer.
When confronted with the law they refer to terms and conditions as if Terms and Conditions supersede the statutory rights of the consumer under EU law.

Update: It is true that they are in contact with me, but as described above, therefore, I terminated contract.

Avoid them like a plague.

Initially computer was purchased with guarantee of delivery before set date. Set day came and went, and the hardware arrived month after that date. More than that case was damaged. Due to need of computation from the hardware, I deemed case low priority.

Over next almost 2 years, most of the hardware had to be replaced to some degree, including memory and cooling. Luckily those two were 'relatively' painless, as the replacement was done in exchange format (new one for old one). Unfortunately that is the last positive experience I had with the company

Fortunately for me, and extremely unfortunately for the company, the GPU (RTX 4090, will be important later) died during warranty. Specifically - the logic chip as I'd later learn. In November 2025 RMA was reported, and the computer was returned to servicing. Total of 4 issues were listed. Primary issue: GPU not working; Secondary issue - Intel had a recall/replacement for the specific series due to excessive degradation, and as such was due for replacement (it was functional however). 3rd - replacement of glass panel (due to my fault admittedly - as such I asked for quote), and 4th for the company to decide what they propose with the case itself due to prior documented damage (comparison was possible due to photographic evidence sent initially). As I didn't have the original packaging, new one was sent to me, at a price. It should be noted that warranty terms give them ability to reject warranty for 'damage during transport' if the original packaging is not provided

For the 3 weeks after the service center got the hardware nothing happened whatsoever. Next 3 weeks the computer was supposedly 'tested' and 'checked'. Case was replaced at a cost to cover the equivalent cost of side panel (which I am and was completely fine with it), CPU was replaced and supposedly the hardware was fixed [Keep in mind we're already talking about 6 weeks since they received the computer to the service]. In the meantime I've received such interesting pieces of information via mail as "we found a problem - RAM causes the fault, it was replaced" [which I knew was false, given I checked the ram beforehand with memcheck, which was noted to them], a week later - "RAM wasn't the problem after all, it is GPU power that causes the problem" [odd, PSU was rated above that recommended by Nvidia], and finally a week after that - that the problem was fixed.
Once, finally, the computer arrived, I copied the data from backups [it took a while admittedly], tried to run CUDA based software and... System crashed within an hour of high utilization. I was tasked to attempt reslotting of the GPU, which I did; it didn't help, and as I reported it, I was told on Monday a new GPU will be sent for replacement. It didn't arrive, and I was told the company doesn't have access to the model in question, and I will be forced to send the PC fully, as they cannot replace with different model otherwise
During weekend I again checked the exact problem, and have learned that the GPU not only was not fixed, the core issue with it was GPU logic chip. Chip that You cannot miss during tests unless You: a) do not check GPU at all, or B) check only VRAM from the GPU in question. It is impossible to check the GPU under load without triggering the problem in question. It would be missed also if the system was run on low GPU utilization. In essence - system was sent with GPU problem, and somehow they (supposedly) tested everything EXCEPT for GPU. I also checked alternate PSU, just in case, and sent the update to the company

Finally we're during last service stay. After few days (the service was supposed to be treated as priority due to previous RMA not being resolved), the service confirm that yes, it IS in fact GPU. Fact that they would've known since November, had they read the RMA, and that they offer either replacement to the same model or upgrade to 5090 at a price. Given the wording was not in English, and it was already quite clear their translation is atrocious, I asked for reiteration why in terms of 4090 a price point is listed in the previous mail, given it was originally sent when the GPU was still on warranty, and wasn't fixed then, and I received answer that, oh, no, their mistake - they talked about 4080 and 5080, and they talked with their sales team, and manager and decided to 'modernize' (sic!) the system to 4090. Prompting my answer that no, that is NOT 'modernization', given 4090 was the variant that was initially purchased

This is current state of affairs, and frankly, my patience has ran out. Not once did they take offer to change to English to skip on their translation software

Pastebin code for my answer to company, due to character limit:
UNTG7Qed

TL:DR
With their after-sales service You're better off getting components yourself

Perfect set up, clean delivery, 100% satisfaction

Everything arrived in order and perfectly set up and wrapped up. All the spare parts and accessories were also in the boxes. Great experience, would recommend if you wanna buy your new PC

Really good components, excellent assembly and great customer service. I've had issues with the transportation company and PCSpecialist CS was super receptive and willing to help. From now onwards, I'm very much inclined to always get my hardware from them.

I bought a high level gaming pc recently. i had a great experience with pcspeacialist. the pc was packed safely. i had only an issue with bluetooth but they helped immediately with clear instructions to re install the bluetooth drivers, i strongly recommend pcspeacialist

Received my laptop, and I'm loving it !! Delivery was a few days slower than I hoped it would be, but that's not the end of the world. The performance of my laptop for the price I paid is amazing. The build quality is obviously not the same as top end, expensive laptops. But you can't have it all. A 96Gb RAM laptop with 1Tb hard drive for under EUR 1k !? Great !!

👍🏻 All went well. The website was helpful in configuring the system and warning about potential invalid combinations and oversupply of power. The machine is stable and sleek. I'm not a fan of stickers so I removed the one from PCSpecialist. I would recommend this service to a friend.

got my pc in 2 weeks, it was secured perfectly and runs great. i can reccommand this shop

Great service and team. High quality product and delivered very quickly!

Windows crashed and it needed a full new install.

Hello
I would like to commend PCSPECIALIST for their excellent work. Above all, for their customer service. The configurator helps select compatible components and warns of incompatibilities. I was kept informed at various stages of assembly, testing, and shipping. I admit I was a bit worried about the delivery and whether it would arrive intact, but everything is in perfect condition, and I'm truly pleased.

Thank you, PCSPECIALIST

Best regards.