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Rated 5 out of 5 stars

Pete is terrific. I have a difficult time with QuickBooks and Pete is always there to help. When it comes to renewing or finding a fabulous hosting company, he is there to help. Anyone needing help... See more

Company replied

Rated 5 out of 5 stars

We have worked with Pete Real for several years. Initially he was able to bundle our QuickBooks Enterprise and payroll service in a way that saved us a significant amount of money. When Covid hit he... See more

Company replied

Rated 5 out of 5 stars

When I have questions or need help with anything relating to QuickBooks/Paygration, I always call Pete Real first, because I know that he will always have an answer or a solution, or be able to quic... See more

Company replied

Rated 5 out of 5 stars

The team is really good about following up to verify account information and proactively working to ensure we have what we need. Although our needs have changed much, it's comforting to know someone... See more

Company replied

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Company details

  1. Accounting Software Company
  2. Business and IT Consulting Agency
  3. Card Processing Service
  4. Payment Service
  5. Software Company
  6. Software Vendor

Written by the company

As a top-ranked QuickBooks Elite Solution Provider and Intuit Premier Reseller, we are certified and exclusively authorized to sell, integrate, and support the complete line of QuickBooks / Intuit products, services, and 3rd party applications. Additionally, we offer native payment integration for top accounting platforms such as QuickBooks, NetSuite, Sage, SAP, as well as Point of Sale systems and eCommerce sites including Shopify, WooCommerce, BigCommerce, and more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

66 reviews

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Rated 5 out of 5 stars

QUALITY SERVICE AND SUPPORT

Initially I called in for assistance with migrating our data from an older version Desktop to an online version of Quickbooks. Pete Real returned the call, even though they were not yet open, as he was there a bit early. He promised to have someone contact me when they did open. I do not know of any company that would do the same! He was true to his word and I have to say "very patient" with me as we had many stops and starts. Suffice it to say he offered us a great rate for the Desktop Enterprise program, which is perfect for our business needs. It was refreshing to speak to "one" person who was able to answer any and all of my questions. His title says "Certified Solution Provider" and Pete provided "ALL" of the solutions I needed!! What a concept in today's world!!! Every email always ended with, "let me know if I can help with anything." All of his help and support was stellar and very much appreciated!!

1 June 2023
Unprompted review
Paygration logo

Reply from Paygration

Thanks Shirley for the great review! So glad that we could help you out and be that "one stop" for everything that you needed with QuickBooks. Having your accounting software up and running correctly is critical for any business so we always want to make sure that customers know that we are here for them and available for any questions. Thank you for noticing those details and again, let me know if we can help with anything at all - LOL

Rated 5 out of 5 stars

Pete Real and his team did a great job…

Pete Real and his team did a great job helping my organization transition to Quickbooks Enterprise. The transition was seemless and the support was great.

1 June 2022
Unprompted review
Paygration logo

Reply from Paygration

Hey Dennis! Thank you so much for taking the lime to leave a review - so glad that we could help you out and please let us know if you need anyhing else in the future!

Rated 5 out of 5 stars

Paygration Has The Answers!!!

For years, I had used Quickbooks Desktop. I was used to going to Sam's Club and purchasing it along with Quickbooks Payroll when it was "time." My last version ot these dynamic duo's was 2020. To my utter dismay, I found out that Intuit was no longer offering "stand alone" software. They were now offering only internet subscription or desktop version (Enterprise) with subscription. I searched the internet in vain for a company that would sell the QBooks stand alone version that I was used to but to no avail. I called around and spoke with Pete Real from Paygration. Pete kingly explained that QBooks Enterprise would be what I needed and quickly/painlessly hooked me up - and for a cheaper price than Intuit. He also helped me get up and running and also followed up/provided support. Pete and Paygration are awesome!!! I would recommend them to anyone!!!

14 April 2023
Unprompted review
Paygration logo

Reply from Paygration

WOW!! - Thank you, Steve! Enjoyed working with you and really glad things went so smoothly and that you are happy with everything. Appreciate you taking the time to leave a review and please let me know if you need anything else at all in the future :-)

Rated 5 out of 5 stars

Great Service!

The team is really good about following up to verify account information and proactively working to ensure we have what we need. Although our needs have changed much, it's comforting to know someone is keeping an eye on our subscription and ready to help if there is a need for a change. Also, the pricing is very fair and transactions are seamless. Highly recommend!

11 May 2023
Unprompted review
Paygration logo

Reply from Paygration

Hi Derrick - Really appreciate that! As business owners ourselves, we try to make using QuickBooks as easy as possible because we know firsthand that there are LOTS of other things that take priority in running any business successfully. Thanks for taking the time to leave a review and let us know if we can help with anything in the future!

Rated 5 out of 5 stars

Pete and the Paygration team saved our bacon!

Pete and the Paygration came to our aid when we were struggling with our Quickbooks Desktop renewal. Pete was able to renew our license at an excellent rate and helped guide us to a top tier Quickbooks support team. We were struggling with a large file which had slowed our bookkeeing tasks to a slow crawl resulting in wasted time and effort. The support team that Pete connected us with identified the problem and helped us reduce the file size to a much more manageable file. It has saved our company significant time in completing multiple bookkeeping tasks that are necessary to our financial solvency. The paygration team is responsive on a timely basis, knowledgeable and provided the necessary resources required to correct our problems. I couldn't recommend them more highly. Their contributions made a significant and meaningful impact on our company. We are proud to call them our business partner.

8 April 2023
Unprompted review
Paygration logo

Reply from Paygration

Hey Mel - thank you soooo much for the great review! Really excited that we could help you out with all the QuickBooks issues and glad to hear that things are running the way they are supposed to. Please let us know if we can help with anything in the future!

Rated 5 out of 5 stars

Pete is always positive in attitude and…

Pete is always positive in attitude and knowledgeable. He is quick to answer any questions and help with renewals or referrals. Highly recommend his services.

24 April 2023
Unprompted review
Paygration logo

Reply from Paygration

Thanks Bill! Really appreciate you taking the time to leave a review reccomend us!!

Rated 5 out of 5 stars

I was referred to Paygration from an IT Professional

I was referred to Paygration from a fellow IT professional and I spoke with Pete Real. He was, and continues to be, fantastic! He is knowledgeable, personable and a pleasure to work with. I am so thankful to have connected with him. He has proven to be an asset to our company!

5 March 2023
Unprompted review
Paygration logo

Reply from Paygration

Hey Summer! Thank you sooo much for the kind review. So glad that we were connected and have had the opportunity to have you as a customer. Please let me know if we can help with anything at all in the future :-)

Rated 5 out of 5 stars

Great customer service

The representative that we have been dealing with direct is great. His name is Pete Real. He always gets back to me the same day, most of the time within the hour. This is a testament to their customer service. It is greatly appreciated, as the industry I work in is very fast paced and having to hang around for a call back really hangs up business.
Very professional and can help to answer any Quickbooks questions that may arise, we have not had a moment where they could not help or figure out the issue. I recommend these guys over calling QB direct.

1 December 2022
Unprompted review
Paygration logo

Reply from Paygration

Thank you Abbie! Being business owners as well, we understand that time is so critical with today so we work REALLY hard and make it a priority to not only respond quickly but make sure that the information or advice that we give is correct. If we dont know the answer, and it is out there, we will find it! Really appreciate you for taking the time to review us and if we can help with anyting at all, just let us know!

Rated 1 out of 5 stars

Our account was fraudulently renewed…

Our account was fraudulently renewed without the owner's consent or authorization. Last Friday, Mr. Pete from Paygration called and spoke with one of our office ladies and he was asked to send a price quote for the owner to review. Then on Monday, the owner received a payment confirmation. our plan was renewed by him. This is fraud and definitely deceptive practice. Please be aware and stay away from this company.

24 April 2023
Unprompted review
Paygration logo

Reply from Paygration

We have been working with this customer since February 21,2022 and in that time have had multiple instances of contact with S*** (name withheld) where they have requested assistance on thier account. Last year they wanted to discount their Enterprise subscription and had detailed conversations by phone and email. Unfortunatley, they missed the window to discount thier subscription for 2022, so we were asked to call back before the renewal this year to discuss. On April 23th, we recontacted S*** and opened up the cost reduction conversation again. She mentioned that they only had 7 active users but were going to be renewed for 10. When we mentioned that going to 7 users would drop the renewal by $1197 for the year, we were asked to make the change and requested that Intuit make the adjustment that day. The next day we received very "direct" emails from her upper management saying that S*** had no authorization to make changes and that they wanted it put back to 10 immediately. We readjusted the users back to 10 that day (4/24) with no affect to them and it was at that point that they left this review. It is unfortunate that we were asked to do something that was a benefit to them only to have it reacted to this way, especially because all our other reviews tell a very differnt story...

Rated 5 out of 5 stars

Best customer service you could ask for!!

Right around the time I was preparing to update our Enterprise system, I received a call from Pete with Paygration. He took care of everything, securing the update information and renewing our contract essentially saving us over $1,000.00. We ran into a snag with the update and he was quick to figure out the issue. Best customer service you could ask for!!

21 February 2023
Unprompted review
Paygration logo

Reply from Paygration

WOW! Thanks Kim :-) Situations where we can get the problem fixed and save money in the process are the best of all! So glad that we could help out and let me know if we can do anything else for you!

Rated 5 out of 5 stars

Pete Makes Problem Solving Easy

Pete helped me while we were evaluating our current QB software and gave me multiple solutions to any problem I had. Great Person to work with and recommend him to anybody or company in need of his services!

12 April 2023
Unprompted review
Paygration logo

Reply from Paygration

Hey Sam - thanks so much! Glad that we were able to answer all your questions up front so that you could make the right decision. Please keep us posted if we can help with anything else!

Rated 5 out of 5 stars

Great Resource!

We have enjoyed working with Pete for over a year. He always responds quickly, has great technical knowledge, and is very thorough! The most difficult project involved backing up and condensing our QuickBooks file. He immediately sent us the information to safely condense. We did not experience any problems and were so happy with the results!

7 April 2022
Unprompted review
Paygration logo

Reply from Paygration

Thank you for taking the time to leave a review and so glad that everything worked out well!! A clean and manageable company file is essential for sure when using QuickBooks so happy that we were able to help :-)

Rated 5 out of 5 stars

THANKS...Pete!!

THANKS...Pete. You helped make the transition from a desktop and an on-premises move to a Hosted Environment seamless.
Regards...Donna (EPI Support)

1 February 2023
Unprompted review
Paygration logo

Reply from Paygration

Thanks for the review Donna! Really happy that we could make the switch over so easy for you!! Please let us know if we can help with anything else :-)

Rated 5 out of 5 stars

Great Experience!

Pete made our renewal very seamless and he saved us money as well! He is very responsive and easy to work with.

6 March 2023
Unprompted review
Paygration logo

Reply from Paygration

Hi Linda! Thank you for the great review and so glad that we could help you out!

Rated 5 out of 5 stars

Pete Real was a stroke of luck for me

Pete Real was a stroke of luck for me. I had been looking to upgrade for some time, but others I spoke to were not helpful. Stumbled upon Pete somehow and he made the decision easy. Fully explained the benefits of Enterprise desktop for my situation and how to incorporate it in our operations. Even helped me process a refund on the online program I tried out prior.

1 February 2023
Unprompted review
Paygration logo

Reply from Paygration

Thanks for the review John! With all the QuickBooks options available, it's hard to know what decision to make and the best path for what you are trying to do. Glad that we were able to make it easy and get the old account cleaned up and refunded for you!

Rated 5 out of 5 stars

The man knows his stuff

Pete has become our QB stud, getting us all set up and integrated with the appropriate e-commerce links needed. He has great response time and knowledge of what I need done.

8 February 2023
Unprompted review
Paygration logo

Reply from Paygration

Thanks Ted!! There are lots of changes going on right now with QuickBooks so getting the correct information is really key. Glad that we were able to get you the answers that you needed fast!

Rated 5 out of 5 stars

Pete Real makes everything so easy!!!

Pete Real makes everything so easy!!!! he is always there when I have a question and gets answers so very quickly, he is my go-to person and I love working with him on my questions for Quick Books

5 January 2023
Unprompted review
Paygration logo

Reply from Paygration

Hey Lorraine! Thank you so much and so glad that we can be there to help and get your questions answered!

Rated 5 out of 5 stars

Pete is very helpful and quick to…

Pete is very helpful and quick to answer any questions or issues I may have with Quickbooks. We appreciate him as being a small business owner.

13 December 2022
Unprompted review
Paygration logo

Reply from Paygration

Thanks, Heather! Enjoy working with you and glad that we can be there and get you the answers that you need!

Rated 5 out of 5 stars

I have been working with Pete for quite…

I have been working with Pete for quite a few years now. He has helped me with numerous QuickBooks issues and has done a great job. I highly recommend him and his team.

6 December 2022
Unprompted review
Paygration logo

Reply from Paygration

Hey Joel! Thank you so much for the great review. Enjoyed working with you all these years and am glad that we can be there when you need help. Keep me posted if we can do anything for you in the future!

Rated 5 out of 5 stars

Pete is a pleasure to work with.

Pete is a wonderful book of knowledge for QuickBooks, and if he cannot answer the question, he will work diligently to find the correct person to help answer the question or solve the problem. He is very prompt and a pleasure to speak and work with. Our company has been working with Pete for the last 2 years, and we look forward to continuing working with Pete.

10 November 2022
Unprompted review
Paygration logo

Reply from Paygration

Thank you so much for the great review!

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