OneGold Reviews 162

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use, finding the app and website straightforward for buying and investing in precious metals. Many appreciate the ability to invest in small portions and the convenience of recurring buys, making it accessible for various budgets. The overall user experience, from setting up an account to navigating the platform, is frequently described as simple and efficient. However, some customers expressed dissatisfaction with certain aspects, particularly regarding payment and withdrawals. Issues included unexpected fees for withdrawals, minimum withdrawal amounts that prevented access to small balances, and delays in receiving funds. There were also mentions of difficulties with credit card payments for storage fees, leading to the liquidation of metals, and concerns about the lack of capital gains tracking for tax purposes.

What people talk about most

User experience

Customers had positive experiences with the user experience, finding the app and website easy to use and... See more

Product

Reviewers highlight positive aspects of the product, particularly its ease of use for investing in precious... See more

Payment

Customers consistently note ambiguous experiences with payment. Some reviewers praise the ease of buying,... See more

Price

Users describe ambiguous interactions with price. While some consumers appreciate the occasional sales at... See more

Application

Consumers have mixed feelings about the app. Many reviewers praise its ease of use, finding it... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been buying from onegold since seeing it's review on YouTube. I wanted a way to enjoy having gold and silver without needing to buy whole pieces. Onegold has made it so easy for me and getting mo... See more

Rated 5 out of 5 stars

I love this option of collecting precious metals. Really easy to buy sell and cash out. No need to buy a safe or rent a safe deposit box at the bank. I do have physical metals in my possession for eme... See more

Rated 5 out of 5 stars

First & foremost this app is very straightforward & simple to use. My entire experience with them has been a good one. The whole process to set my account up & begin buying has been simple. I've yet t... See more

Rated 5 out of 5 stars

I like the fact that you offer ways to invest in precious metal in one lump sum or gradually, where it’s not such a burden on a persons budget. This is great, it allows a person who wouldn’t normall... See more


Company details

  1. Gold Dealer
  2. Alternative Financial Service
  3. Gold and Silver Trading Company
  4. Investment Service

Written by the company

Launched by trusted industry leaders in APMEX and Sprott, OneGold provides direct ownership of gold, silver, and platinum in your choice of secure vaults around the globe. OneGold has a best-in-class mobile app that allows you to trade 24/7 and access unique investment tools like The Bullion Card, AutoInvest, Limit Orders, Market Alerts, and more! Invest with confidence! Metals purchased through OneGold are only held at top-tier storage locations like the Royal Canadian Mint, Brinks, Loomis, and more. Gold, silver, and platinum products purchased through OneGold are fully insured by the Lloyd's of London and undergo third-party audits. Open an individual account or IRA with OneGold in just a few minutes.

OneGold offers the easiest, most secure solution for precious metals investments.

Regular "At-Spot" Deals!

Regular "At-Spot" Deals!
Download the OneGold mobile app and experience the OneGold advantage today. Enjoy unique investment tools like AutoInvest, The Bullion Card, Limit Orders, and more!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

162 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Service is good mostly dependable and…

Service is good mostly dependable and prompt. however I just made a $50,000.00
Purchased paying with Bitcoin .
Instead of purchasing the metal I requested it was put in my onegold acct. As cash. I then had to go back to my acct. and repurchase order for the metal .
This should not have happened. The BTC should have went directly to my requested metal order purchase instead of cash as it did. Please advise

10 October 2025
Rated 5 out of 5 stars

I've been buying from onegold since…

I've been buying from onegold since seeing it's review on YouTube. I wanted a way to enjoy having gold and silver without needing to buy whole pieces. Onegold has made it so easy for me and getting money out has been just as easy as putting money in. I plan on using the company for years to come

10 October 2025
Rated 5 out of 5 stars

Easy to use

I have used this app for nearly 4 years now and is part of my monthly financial activity. It is easy to use and Inhabe recommend it so several of my friends.

9 October 2025
Rated 5 out of 5 stars

My new savings account…

I love this option of collecting precious metals. Really easy to buy sell and cash out. No need to buy a safe or rent a safe deposit box at the bank. I do have physical metals in my possession for emergencies but one gold is now my primary holding and has replaced my savings account at the bank.

9 October 2025

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