I am not happy about having to live chat and then live chating again because I couldn't get anybody on phone. Told 25 minute wait. Just to get my shipments manageable . First time after a bunch of ba... See more
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Review summary
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At first I had my doubts although after I texted with a lady who was very understanding with my issue that I received a omega xl box that was empty and actually the post master put a stamp on the... See more
Company replied
The agent did everything to keep me connected to Omega, I'm on a fixed income and didn't think I could Go forward but the agent did everything in his or her means to help me thank you Omega XL
Company replied
They were understanding about the situation I'm in about being able to afford things now. They were flexible about billing options like the frequency of my products. I appreciate that. The agent David... See more
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Company details
Written by the company
The ultimate joint health and mobility support supplement. OmegaXL goes beyond standard omega-3 supplements that mainly contain just EPA and DHA. It is a concentrated source of green-lipped mussel oil packed with a powerful combination of healthy fatty acids and lipid mediators. Backed by over 40 years of clinical research, this high-potency blend promotes joint, muscle, immune and respiratory health.
Contact info
United States
- omegaxl.com
4.4
Excellent
404 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from OmegaXL
Hello, Sam! Thank you so much for the 5‑star review! We’re thrilled to hear Michelle was helpful and informative. We appreciate you taking the time to share your experience.
Michelle listen and understood my…
Michelle listen and understood my concern. She provided a great option to help with the issue I was having.
30 March 2026
Reply from OmegaXL
Hello! Thank you for sharing your experience! We’re glad to hear Michelle listened to your concerns and was able to offer a helpful solution. We appreciate your feedback and are always here if you need anything else.
The assistant
The assistant, Michelle, helped my accomplish exactly what I requested. Easy process.
30 March 2026
Reply from OmegaXL
Hello, Pete! Thank you for the great review! We’re happy to hear Michelle was able to help you accomplish exactly what you needed and that the process felt easy. We appreciate you taking the time to share your experience.
Didn't work for me.
Didn't work for me.
When I called to cancel they told me to increase the dosage.
They should really send the customers a notice when another shipment is coming up so they can cancel ahead of time. They send me a message on Saturday night when I can't call to stop the shipment and now they tell me I'm stuck with it and I can't return it and I'm out of pocket $200
2 March 2026
Unprompted review
Reply from OmegaXL
Hi, Jess. Thank you for sharing your experience with us. We’re very sorry to hear that the product didn’t bring you the relief you were hoping for, and we understand how frustrating this situation has been — especially with the timing of the shipment and the difficulty canceling. Please reach out to us directly so we can take a closer look at your subscription, make sure no further shipments are sent, and explore any options available to help resolve this for you.
We appreciate you bringing this to our attention
Omega XL is INEFFECTIVE
Please people, read ALL the reviews. Omega XL is not effective for reducing pain, please discuss with your Primary Physician before wasting your money. There are other products available to cope with pain and discomfort. Mr Walsh is Paid a lucrative amount to endorse Omega XL.
1 March 2026
Unprompted review
Reply from OmegaXL
Hi, Jerome. Thank you for taking the time to share your feedback. We’re sorry to hear that the product didn’t meet your expectations, and we understand your concerns. We always encourage customers to speak with their healthcare provider to determine what’s best for their individual needs. We also want to assure you that we take all reviews seriously and are committed to providing clear information and a positive experience for everyone. If there’s anything we can do to address your concerns or assist you further, please feel free to reach out to us directly at support@greathealthworks.com.
Before Omega XL I was walking around…
Before Omega XL I was walking around like a 90-year-old man. I have debilitating arthritis in my knees, shoulders and back. I was taking meloxicam but ended up getting anemia from internal bleeding. Once they took me off the medication I fell apart. I could hardly move. I could hardly climb a flight of stairs. That’s when I turned to Omega Excel. After three weeks I woke up one morning and couldn’t believe that the pain for the most part was gone. I could actually get up and function like the 60-year-old man I am. You actually gave me my life back. Thank you, thank you thank you.
28 March 2026
Reply from OmegaXL
Hi, Russ. Thank you so much for sharing your experience with us. We’re truly grateful you took the time to tell your story. It means a lot to hear that you’re feeling more mobile and able to enjoy life again. Thank you again for your kind words and for being part of our community.
My experience was good
My experience was good. I was able to complete my request via a chat. The person was able to assess my need and provide a solution in a timely manner.
28 March 2026
Reply from OmegaXL
Hi, Clara. Thank you so much for your wonderful review! I’m glad to hear your request was handled smoothly through our chat and that our team was able to provide a quick and helpful solution. We truly appreciate your feedback and look forward to assisting you again.
SCAM BEWARE BEWARE BEWARE BEWARE BEWARE…
SCAM BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE he couldn't make it as a cop and his wife can't ride it in the saddle for 3 to 5 hours a day these people are scam artists and he can't make it sell an Omega it's 50,000 polo pony is what people pay for when you buy this crap eight of my friends have tried this crap and they all said it didn't work they sure are blowing it up on TV a lot he must be hurting for money bet his wife divorces him soon takes half of whatever he has maybe his leather jacket he thinks he's so bad in see where that goes
20 February 2026
Unprompted review
Reply from OmegaXL
Hello! Thank you for sharing your feedback. We take all concerns seriously and are committed to providing clear information and a positive experience for every customer. If you or your friends had specific issues with the product, we’d appreciate the opportunity to review them directly so we can better understand and address any concerns. Our goal is always to ensure customers receive the value and support they expect.
Reply from OmegaXL
Hello, Donna! Thank you for taking the time to leave us a 5-star review! It was our pleasure working with you, and we are glad you had a positive experience.
David did exactly ehat I requested in a…
David did exactly ehat I requested in a timely manner!
26 March 2026
Reply from OmegaXL
Hello, DeAnn. Thank you for sharing your feedback! We’re so glad to hear that David was able to take care of your request quickly and exactly as needed. We’ll be sure to pass your kind words along to him. If you ever need anything else, we’re here to help!
Great Customer Service!!!
26 March 2026
Reply from OmegaXL
Hello, Lady Princess. Thank you so much for your feedback! We’re thrilled to hear you had a great customer service experience. If you ever need anything else, we’re always here to help.
The agent that worked with me was…great
The agent that worked with me was knowledgeable, patient, and persuasive. Although she/he was persuasive, they were never overbearing or pushy. The agent actually was very pleasant to work with. I really appreciated him/her.
26 March 2026
Reply from OmegaXL
Hello, Debra. Thank you so much for sharing your experience! We’re delighted to hear that the agent you worked with was knowledgeable, patient, and personable. It’s wonderful to know they were able to guide you effectively without ever feeling pushy — that’s exactly the kind of support we strive to provide. We truly appreciate your kind words and will be sure to pass your feedback along to the team.
The lady I spoke with didn't listen to…
The lady I spoke with didn't listen to me. She kept pushing to continue with the subscription which I really didn't want to do. I finally agreed to one bottle a month at a discounted price, but she kept putting it back to 2 bottles per month. Said she was sorry, then supposedly fixed it, it came back as 2 bottles. Finally got it corrected. Not happy.
18 March 2026
Reply from OmegaXL
Hello! Thank you for sharing your experience with us. We’re truly sorry to hear about the frustration you encountered — you should never feel pressured to keep a subscription you don’t want. The repeated changes to your order were unacceptable, and we understand how upsetting that must have been. We’re glad the issue was corrected, but it should have been resolved clearly and promptly from the start. Your feedback is important, and we’ll be reviewing this internally to ensure a situation like this doesn’t happen again. If you need any further assistance or have additional concerns, our team is here and ready to help.
It was a pleasure to restart my…
It was a pleasure to restart my subscription, Michelle was so nice and beautiful to work with again thank you.
Linda Sibilla
25 March 2026
Reply from OmegaXL
Hi, Linda. Thank you so much for your wonderful review! We’re thrilled to hear that restarting your subscription was a great experience and that Michelle was able to assist you so kindly. We’ll be sure to share your kind words with her. If you ever need anything else, we’re always here to help.
great customer services on changes to…
great customer services on changes to my subscription
17 March 2026
Reply from OmegaXL
Hello, Denise. Thank you so much for your kind words! We’re glad we could assist with your subscription changes and make the process smooth for you. If you ever need anything else, we’re here to help.
OMEGA XL PLUS SCAM?
I believe that Flawless Bloom scammed me, I ordered OMEGA XL PLUS through the Omega sight, next thing , I was directed to a no name outfit named Flawless Bloom, I received Flawless Bloom Joint XLM PLUS are they an authorized dealer allowed to rename one or more of your products?
18 March 2026
Unprompted review
Reply from OmegaXL
Hello, Paul. Thank you for sharing your feedback. We's sorry to hear about the confusion caused. Our company isn't associated with "Flawless Bloom". To ensure you ordering directly from our company, please visit our website www.OmegaXL.com, or give us a call 1-800-609-4818.
They were considerate and were able to…
They were considerate and were able to answer my inquiry.
23 March 2026
Reply from OmegaXL
Hello, Sheila. Thank you so much for your feedback! We’re really glad to hear that our team was able to assist you and answer your inquiry. Providing considerate, helpful support is always our goal, and it’s great to know we met your expectations. If you ever need anything else or have more questions, we’re always here to help!
Michelle was very kind and understood…
Michelle was very kind and understood that I did not want to be on autoship until I felt the product was working for me.
20 March 2026
Reply from OmegaXL
Hello, Deborah. Thank you for sharing your experience! We’re so glad to hear that Michelle was able to support you with kindness and care. We completely understand wanting to wait on auto-ship until you feel confident in the product, and we’re happy she could help you find the option that felt right for you. If you ever have any questions or need further support, we’re always here for you!
It was very helpful to be able to…
It was very helpful to be able to purchase Omega XL at a reduced price. That was a real surprise! It shows your company cares about your customers. I will continue to buy Omega XL as long as I can.
12 March 2026
Reply from OmegaXL
Hello, Sharon. Thank you so much for your thoughtful review! We’re delighted to hear that the reduced price on OmegaXL was a pleasant surprise and helped make your experience even better. Taking care of our customers is incredibly important to us, so your feedback truly means a lot. We’re grateful for your continued support and look forward to being by your side for as long as you choose OmegaXL.
Changing shipping frequency.
The Chat agent was very nice and very helpful, but it would have been nice if I could have made the change on line, but I understand you want to promote your product. Thanks.
21 March 2026
Reply from OmegaXL
Hello, Linda. Thank you for sharing your feedback! We’re so glad to hear that our chat agent was kind and helpful. We also appreciate your comment about wanting the option to make changes online — that’s valuable insight for us as we continue improving our experience. While we do take time to highlight the benefits of our products, our goal is always to make things as easy and supportive as possible for you. Thank you again for your understanding and for taking the time to leave a review!
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