Object Embassy Reviews 59

The service was aa you would expect from the product.

Supplied quick and accurate information at all times and provided excellente service. And the items I have bought are exactly as described in the description and very well made.

Great customer service, helped me out picking the perfect chair! You can really see and feel you’re buying a quality product

great experience & customer service - prompt delivery, proactive communication and great service

Packing wasn’t strong enough
One of the two chairs we order got a small damage in the corner of the back of the back rest

The navigation on the Object Embassy website is straightforward and user-friendly. Object Embassy boasts a visually captivating design. The interactive functionalities on Object Embassy are seamlessly implemented. The content on Object Embassy is engaging and informative. Each product listing includes detailed descriptions.

I am a design student and I have always wanted to have a Pierre Jeanneret design chair at home but the prices were extremely high. I can finally say that I have found quality and honest prices. I have received my Lounge Chair and I couldn't be happier with my purchase. Thank you so much!

really quality products, it deserves the price, I recommend it easily

I had a very bad experience with Object Embassy.

I was looking for 2 chairs which I needed for a photo shoot in 1 week. I called the Object Embassy customer service to request if they had any items on stock before proceeding with the purchase on their web shop. Worth noting as well that I had to call about 10 times, over a period of 1 week to get someone I could speak to.

After getting the confirmation via phone call of the customer service, that they had 2 items on stock available for direct dispatch, I immediately ordered the specific chairs. I received a confirmation E-mail about 12 hours later but no information on the shipping. So I called the customer service again the day after requesting information on the shipping, to get the news that they had made a mistake on their inventory list and that the 2 chairs I had ordered where not in stock as they had previously confirmed.

So if I didn't call the customer service proactively, I would not have been made aware of this mistake...

The guy on the phone then suggested me to take one of their showroom models which had a few defects for the same price as the regular item...

I ended up just taking the refund, only to hear that my money (€1900) will be refunded in 3 days meaning I won't even be able to purchase new ones at a supplier who has them available, before the due date of my photo shoot.

I have no experience with the products which seems fine but please be aware the customer service is NOT on the same level as the products unfortunately.

I can only recommend Object Ambassy. The chair is sublime, very well made and the team is adorable, very attentive and ready to do their utmost to make you happy! Once again, thank you and congratulations to you!

Beautiful piece. Flawless delivery (which was also very quick)

Customer service is outstanding. The chair itself I will give 4/5. You can always return the chair if you don’t like, which is great. Firstly when I received the chair, it had some problems, but they quickly send out a new chair. Definitely recommend!

It has been an outstanding experience purchasing from Object Embassy. The chairs are amazing quality and very beautiful. Also the costumer service has been truly excellent - very friendly, flexible and serviceminded throughout. The chairs arrived quick and safely, it has been such a pleasure. Thanks so much!

The chairs are absolutely amazing! We bought 2 Pierre Jeanneret design Office Chairs and they both look extremely beautiful and well-made. Juul from the customer support team is also very helpful and responsive whenever we have any questions regarding the order. We are very happy with the whole purchasing process and the actual product. Highly recommended Object Embassy for anyone who are interested in getting one of the Pierre Jeanneret design chairs!

Really nice and well made Jeanneret chairs. I bought the office and the lounge chairs. Service was impeccable: friendly, informative and super fast delivery.

Great company, good communication and most importantly: fantastic chairs!

Absolutely amazing.
The chair is divine and gorgeously made. It arrived well wrapped and protected, the delivery service is also nice, and the customer service is really great.

In love with my new chair!
Thank you guys for your passion and attention.

Big hug from Italy!

Pamela