Notresucces Reviews 579

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 305 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, noting that items often exceed expectations and feel luxurious. Many appreciate the attention to detail in the fabric and stitching, with some highlighting the excellent material of their purchases. Reviewers also mention that orders often arrive quickly, and the ordering process is generally easy. However, some people were dissatisfied with the response time from customer service, describing it as slow and unhelpful, sometimes receiving contradictory information. A few other people also felt that delivery times were often longer than expected, with some experiencing significant delays or even not receiving their orders at all. Additionally, there were occasional comments about product sizing being inconsistent.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers praise the premium feel, excellent... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the premium feel, solid... See more

Order

People report ambiguous experiences with order. While some customers praise quick delivery, receiving items... See more

Delivery service

Customers had ambiguous experiences with delivery service. While some reviewers praised fast shipping, with... See more

Response time

Consumers find response times to be negative. Many reviewers report slow responses to messages and emails,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a T-shirt and it arrived really quickly, the next day. The quality is great, both the print and the fabric itself. Overall, the price-to-quality ratio is good, the prices could be a bit lowe... See more

Rated 4 out of 5 stars

The designs are great and stunning, my package hasn’t arrived yet but I’m sure it’ll be the best order of my 2025

Rated 3 out of 5 stars

My order from NotreSucces.com arrived safely, but a few items looked smaller than I thought 😅



Contact info

3.5

Average

TrustScore 3.5 out of 5

579 reviews

5-star
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1-star

Replied to 4% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Haven’t even received order two weeks…

Haven’t even received order two weeks after placing it. Shipping details seem false as my order is coming up as seized. Tried calling phone number given but no answer, emails are responded to slowly and come back to me trying to reassure that my order is en route but this assurance seems false. Overall just don’t waste your money on this business.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Got the package on time

Got the package on time. Amazing quality. It absolutely made my son’s birthday. He called me the best dad ever :).

24 February 2026
Unprompted review
Rated 5 out of 5 stars

I can’t even!

I can’t even!! Everything I got from this store is just perfect. I’m literally obsessed and keep looking at it every few minutes

27 January 2026
Unprompted review
Rated 1 out of 5 stars

Fake misleading company and website

I did a pre-order for 2 jackets. All came on time. As we did not like the quality of the jackets, I asked for a refund policy. I was offered 2 times a % of the refund and to keep the items. As I asked specifically for a full refund, they send me the return address in China!!!! The company has an Italian phone number but this is fake. As I had to pay over €150 to return this to China (customs costs etc) I decided to accept the 25% refund costs. Till today no reaction and no refund. I advice never to order from this company. All fake and a big lesson learned!

25 February 2026
Unprompted review
Rated 1 out of 5 stars

Amazing experience😍

Amazing experience with Notre Succès 😍 waited almost a full month for shipping just to receive an €85 hoodie that apparently has a 3-wear lifespan. Super exclusive feature: the prints start peeling off almost immediately😌
Tried contacting support too, where i loved the minimalist approach of complete silence. Really makes you feel valued as a customer.
If you’re into overpriced hoodies, long waits, and DIY peeling graphics, this is definitely the brand for you.

24 February 2026
Unprompted review
Rated 1 out of 5 stars

Terrible company dont order from here

I honestly regret ordering from this company. The clothes are not worth the money at all. The quality is disappointing — the fabric feels cheap, the stitching is sloppy, and the items look nothing like the photos online. For the price they’re charging, I expected way better.

Shipping also took ages. What was supposed to arrive quickly ended up taking weeks with barely any updates. And when I tried to contact customer service to ask about my order, my messages were completely ignored. No response, no apology, nothing. It’s extremely frustrating to spend your hard-earned money and then feel like the company doesn’t care once they’ve got it.

Overall, I wouldn’t recommend buying from here. Poor quality, long wait times, and terrible communication. Definitely not worth it.

21 February 2026
Unprompted review
Rated 5 out of 5 stars

brilliant service

Delivery time to Ireland was about 14 days which was expected. Emails were received from company and carrier about postage and delivery, very good service. My ordered product is HIGH quality and perfect sizing. There is also a clean look and feel to this brand which i love. I will definitely be purchasing again.

16 February 2026
Unprompted review
Rated 2 out of 5 stars

Disappointing

Placed an order on 26th of January paid extra for express delivery to ensure it came in time for a birthday present … there website states 4-7 business days ….. according to tracking details provided the courier didn’t collect the item until the 10th of February … I’m now 15 working days past the order date and still haven’t received the order. When I emailed I was reassured it was on the way and the tracking just hadn’t updated but still no sign I’ve requested a refund for the delivery but reading other reviews on here I’m not going to hold my breathe I will update as to the quality of product if and when I recieve the order!! Overall hasn’t been a great experience to be honest the order is also coming from china which isn’t stated on the website I think it’s a bit misleading …

26 January 2026
Unprompted review
Rated 1 out of 5 stars

NEVER EVER BUY HERE!

NEVER EVER BUY HERE!! I bought 5 sweaters from this place and i saw it on tiktok. BUT, you litterlay cant wash them, they smell when you get them and are WAY to small. And shipping tok longer than Temu. SO JUST NEVER BUY FROM THERE!

3 February 2026
Unprompted review
Rated 1 out of 5 stars

Haven't received product, Scam?

I purchased a sweatshirt from this company on December 14 as Christmas present and I've yet to receive. I've emailed them several times and they continue to say it's shipped and on it's way. I suspect it's scam. Do not purchase from this website

15 December 2025
Unprompted review

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