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NewtonX Reviews 1,535

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TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 433 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the surveys straightforward, intuitive, and well-structured. Many people appreciate the efficient payment process, noting that compensation is often prompt and fair for their time, with various payment options available. The service is frequently described as professional and reliable, and the website is easy to navigate, making the overall experience smooth. However, some people were dissatisfied with payment issues, specifically mentioning instances where they completed longer, higher-paying surveys but did not receive compensation or encountered error messages. A few other people also felt that their time was wasted when they spent significant time on surveys only to be deemed not a good fit at the end, or when they were promised payment for consultations that were later rescinded.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the platform's... See more

Payment

Clients share positive opinions on payment, often highlighting the promptness and reliability of payouts.... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and... See more

Website

Consumers find the website to be positive. Many reviewers praise its intuitive interface, ease of navigation,... See more

Staff

Reviewers highlight positive aspects of staff. Many customers praise the professionalism, quick responses,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The questions are important to marketing for all industries. The variety of surveys is refreshing, and things you may not have thought of. Or, it may help your current decision-making by revisiting th... See more

Rated 5 out of 5 stars

I’ve been conducting surveys through NewtonX for a while now, and honestly, it’s been a fairly solid experience. The surveys are straightforward, the topics are usually interesting, and the pay hits e... See more

Rated 5 out of 5 stars

NewtownX has really stepped up their game. Their surveys have become noticeably smarter and more intuitive, which makes participating so much easier. The flow is clear, the questions actually make sen... See more

Rated 5 out of 5 stars

It makes me remember that comparison is the most importand base on the quality and price. Made me realise that there are other competitors of the product we use in the company. I am happy with Dell's... See more

Company details

Written by the company

NewtonX is your end-to-end research partner, engineered to answer your toughest B2B questions with premium quality insights. We access a proprietary community of the world’s most elusive and verified professional experts, guaranteeing data no one else can provide. Our dedicated team of business consultants pairs this expertise with lightning-fast, AI-enabled insights via the NewtonX Hub, providing you with the industry’s best tools for data analysis. This partnership model ensures every finding is translated into clear, actionable strategy, enabling mission-critical decisions with absolute confidence. Visit newtonx.com to learn more.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Newton X is a phenomenal way to get…

Newton X is a phenomenal way to get feedback and thoughtful responses.
The questions are clear and yet comprehensive --allowing for nuanced answers. The system works perfectly, it's seamless.

15 December 2025
Unprompted review
Rated 1 out of 5 stars

Not trustworthy

I received an invite on Linkedin from NewtonX to participate in a survey and get compensated $75 directly afterwards. After passing the eligibility screening, I completed the survey on Dec 9. After 5 days I still have not received any payment. Similarly, no feedback/reaction on a friendly reminder email sent. Quite unprofessional, indeed.

9 December 2025
Unprompted review
NewtonX logo

Reply from NewtonX

Hi M, Thank you for your review, and we’re truly sorry to hear about the issue with your payment. Timely payments are a standard we take seriously, and we apologize that this wasn’t your experience. To help us resolve this quickly, please contact us at payments@newtonx.com with your full name, the email tied to your account, and the survey URL. Our team will prioritize your case and work to make things right. We appreciate your time—and your contributions to the NewtonX Professionals Community.

Rated 5 out of 5 stars

Awesome!

The company was a great experience to work with. They seem to be narrate very knowledgeable. It was a easy experience. Also I look forward to doing more business.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Order Delivery time

It makes me remember that comparison is the most importand base on the quality and price. Made me realise that there are other competitors of the product we use in the company. I am happy with Dell's service, as the Dell Pro 16 Plus (PB16250) XCTO and backpack that was purchased last month for the new staff in our Finance department, was received within 5 days and setup get ready before the new employee's start date. Normally, we wait for 3- 4 weeks for the order to be delivered.

7 November 2025
Unprompted review

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