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Muziker Reviews 3,875

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 535 reviews, reviewers had a great experience with this company. Many customers are pleased with the fast and reliable delivery service, often noting that their orders arrive quickly and in good condition. People frequently find the prices competitive and reasonable, with some items being cheaper than at other stores, offering good value for money. The product selection is also appreciated, with a wide variety of goods available. However, some reviewers were not happy with the product quality, mentioning issues like broken items upon arrival or products not matching descriptions. There were also occasional complaints about slow shipping and inadequate packaging, with some packages arriving damaged or poorly secured.

What people talk about most

Product

People report ambiguous experiences with product quality and delivery, with many expressing satisfaction with... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting fast and efficient shipping,... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising products as... See more

Price

Clients share positive opinions on price, with many reviewers finding products at good or reasonable prices,... See more

Order

Customers had ambiguous experiences with order, with many reporting positive interactions such as easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really good selection. Shipping took a while, but ok unless you're in a hurry. Shipping was a bit pricy. Find others who want to order stuff as well, so you can consolidate. Prices for the actual prod... See more

Company replied

Rated 4 out of 5 stars

The delivery is very fast but some prices are ridiculously high, like on other websites a vinyl record is max 40€, but on muziker its 70€ and sometimes it keeps rising. Otherwise its a good website.

Company replied

Rated 4 out of 5 stars

The product was what I expected. The product was packaged in weak material and the package was almost completely open. Good thing the ordered item remained inside though.

Company replied

Rated 4 out of 5 stars

The price was great and product was quality as described. Shipping was not great - Muziker sent it out several days later than promised, causing me to receive the order a week later than planned.

Company replied


Company details

  1. Musical Instrument Store
  2. DJ Supply Store
  3. Electronics Store
  4. Recording Studio
  5. Sheet Music Store
  6. Home Audio Store

Written by the company

A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.

Experience music in all its facets

Written by the company

Guitars, drums, keyboards, studio and audio equipment, LPs & merch
Muziker supplies top-quality equipment for musicians, producers, DJs, vinyl fans, and audio-video freaks.

Shop with confidence at Muziker

Easy returns, own service center and professional support

Easy returns, own service center and professional support
Enjoy hassle-free returns, dedicated in-house servicing, and professional customer support.

Contact info

Promotion box for Muziker

Muziker is a major e-commerce player

We deliver instruments and music accessories to 35 European countries

4.2

Great

TrustScore 4 out of 5

4K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Will buy again

No problem, everything was correct and fast shipping

4 May 2026
Muziker logo

Reply from Muziker

Dear Thomas,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Good product for a good price

Good product for a good price. Loved working with the yarn I bought. It arrived quickly. Well packed.

4 May 2026
Muziker logo

Reply from Muziker

Dear Customer,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Really fast shippment and delivery

Really fast shipment and delivery, great prices and experience.

5 May 2026
Muziker logo

Reply from Muziker

Dear Joris,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Good experience

Good experience, fast delivery. Nothing but amazing.

4 May 2026
Muziker logo

Reply from Muziker

Dear Phil,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 3 out of 5 stars

Delivery process was nice, packaging was terrible

Delivery process was nice, but the packaging was a nightmare…. I’ve never seen such a lazy and careless packaging, you literally can put a hand in the box hole and grab the product that’s rattling around. It was completely open!

7 May 2026
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Reply from Muziker

Dear Veronika,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.com and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Good price!

3 May 2026
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Reply from Muziker

Dear Matti
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

I bought some cables that were sold out…

I bought some cables that were sold out elsewhere. Very happy with the speed of delivery. Recommended for sure!

4 May 2026
Unprompted review
Muziker logo

Reply from Muziker

Dear Max,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 1 out of 5 stars

Didnt get my fl studio producer edition…

Didnt get my fl studio producer edition license, got scammed

11 May 2026
Unprompted review
Muziker logo

Reply from Muziker

Dear Jari,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.ch and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker

Rated 5 out of 5 stars

fair price

fair price, quick delivery, wide range of products.

29 April 2026
Muziker logo

Reply from Muziker

Dear Customer,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Very fast shipping

Very fast shipping, amazing quality

30 April 2026
Muziker logo

Reply from Muziker

Dear Customer,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Very content

The TC Electronic gear I ordered came fast and in good condition. I have ordered multiple stuff with Muziker and I am very content with everything.

29 April 2026
Muziker logo

Reply from Muziker

Dear Paul,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

You send it fast

You send it fast
Only dhl holde it longer than normal
Nice products

29 April 2026
Muziker logo

Reply from Muziker

Dear Customer,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 1 out of 5 stars

Sold me a license, then refused to honor it.

Purchased a plugin during a sale. Muziker took my money, confirmed the transaction, and then declined to issue the license. Instead of honoring the agreement, they refunded me and relisted the plugin at a higher price.

A refund doesn’t undo a breach. A completed sale is a contract. They chose not to fulfill it.

I’m not out of pocket, but I was not given the software I paid for. Customer service ignored my requests to issue the license and instead unilaterally issued a refund. This is not how you treat customers, and it’s not how contracts work.

Buyer beware: a confirmed purchase here apparently means nothing if they decide the price was too low.

29 April 2026
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Reply from Muziker

Dear Owen,
We're really sorry that we weren't able to fulfil your expectations. Please accept our apology. At the same time, we're glad that you shared your opinion, since that's the only way how we can improve our processes so this won't happen ever again.
Thank you
Patrik - Muziker

Rated 1 out of 5 stars

Huge waste of time!

Been waiting for weeks, they're only wasting time and in the end they didnt send the product. Dont buy here.

29 April 2026
Muziker logo

Reply from Muziker

Dear Maarten,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.ch and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker

Rated 3 out of 5 stars

Status of shipment was unclear

Status of shipment was unclear, it was a bit stressful for a couple of days.
Furthermore it took a bit longer than planned to arrive.

But I really enjoy the purchase!

27 April 2026
Muziker logo

Reply from Muziker

Dear Jeremia,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.com and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker

Rated 5 out of 5 stars

Zeer tevreden

Zeer tevreden, alles was perfect.

27 April 2026
Muziker logo

Reply from Muziker

Dear Customer,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Large selection and products that you…

Large selection and products that you can't find in Finland. Really fast shipping

27 April 2026
Muziker logo

Reply from Muziker

Dear Customer,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 4 out of 5 stars

Deluvery was ok

Reliable delivery of product that I needed

27 April 2026
Muziker logo

Reply from Muziker

Dear Timo,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 1 out of 5 stars

Sended me empty box

Sended me empty box. Very disappointed

27 April 2026
Muziker logo

Reply from Muziker

Dear Mikus,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.com and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker

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