Mueler Mode 

Do not buy from this company. I ordered a top on 25 th November 2026. Nothing has arrived. I have written to ask for a refund. I’m waiting for a reply. It’s a scam.

It’s a scam. Steer clear. Product received is not what you ordered in the picture. Terrible customer service. Automated replies. They look like they are French but they are Chinese. Waited 6 weeks for delivery of a scrap of fabric that did not resemble the jacket I purchased for €70! Scam scam scam!

My order was placed and paid for in November. Nothing arrived and there was no communication. When I made contact with their customer service I received a generic email response. I have requested a refund and keep getting the same generic message back. Money down the drain.

This wool sweater didn’t need layering underneath, which surprised me. I wore it directly on skin and stayed comfortable the whole day.

I have never had such a poor customer experience. I asked for a refund and after lots of emails back and forth where the company offered that I could keep the product and in return could get discount off another item ( starting at 15 % working up to 60%). I politely refused and explained that I wished to return the item. I had to send the item to Hong Kong (at my expense) which I tracked. An attempt to deliver the item was made, no one appeared in the flat. Not looking good. I am still waiting for my refund - so the costs of postage plus the item itself means that I. feel totally scammed.

Do Not Buy Anything From This Company!!
The Quality of my Coat is dreadful and sizing is wrong.
Tried to return but I have now received
A number of emails from an automated message offering between 15% discount and now offering 70% discount!
I just want to return this awful coat and get my refund!!

low quality, arrived a month later than it should have, impossible to return

The item send for $71 is absolutely the worst item of clothing I have ever seen. The fabric is terrible as is the workmanship. I shop in thrift shops, including good will and i have made my own clothes. I have never seen anything this terrible. I don’t even deem it worthy for donation.
I have contacted the company for a refund. We will see how that goes

Finally gave up on trying to get a refund since November 17 the for a faulty product. Don’t go anywhere near them.

Sells good quality at a good price. Can only be recomnended to all others.
Regards Frank.

Good quality clothing.I bought a dress for my wife she loves it and is a perfect fit.I bought a medium she is a small to medium.

Nana ordered a jacket. Arrived two sizes too small. Keep offering more and more store credit but refuse to provide a refund or return details.

Terrible company. Ordered in november- didn't arrive- shipping doesnt update and they just sent the same generic response. A scam, do not order anything.

Ordered begin of October 2025. As of 11 Jan 2026. I have not received the bag I ordered or my money back. Not trust worthy.

Absolute scam, I bought a mans jacket in November '25,its now middle of January '26, still no jacket, it was s xmas gift. Customer services just fobbed me off,no refund given. Stay away, scam artists

I have just received a GPS tracker for a cat. The picture clearly shows an Apple AirTag, but instead I have received a Chinese Smart Tag that can be bought on Temu for 50 DKK. Fraud and nonsense

DO NOT BUY FROM THIS COMPANY! - As other people have said, I should have read the reviews before buying from this company. I ordered a jumper which arrived and was the most appalling quality I have ever seen and also nothing like the picture on their website. I have emailed them for a returns form and heard nothing back. So it looks like my money has gone down the drain.

SCAM, DONT BUY HERE, YOU WILL REGRET IT.
Müller Mode is practically a scam. They send low quality goods and then drag the return and refund with endless emails hoping that the client finally gives up.
HANDS OFF!

I ordered what was described as a luxury cashmere jumper and was sent a cotton spandex garment which is if no use to me. The company offered me a store discount off next purchase but would not send a discount code.
Wouldn't buy anything from them again.

I ordered and payed my item on 03/12/25 ,never had any info about it...i also payed extra for watching the progress of my package.
Still waiting for it and the answer to - at least 10 - my emails is always automated and the same:
"send us your address details"
It's a big scam!!! I asked for a refund and i get :
"send us your address details"...again and again!
But this is a robbery...they took money for something they never delivered to me!