I recently did my first shopping using maxrebates.com, and so far, everything has gone smoothly. It's been a wonderful experience!
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Same cut & paste response as others receive. Gave up on MaxRebates. Used to be a good site, but since mid-2024 has been completely unresponsive & does not credit click-through purchases any longer... See more
Company replied
Max Rebates offers us a seamless way to earn money back on many of our purchases. Their user-friendly platform and extensive network of partner stores make it easy to find deals on everything from fa... See more
SCAM If they're offering 1% you'll probably get it. When they offer more, beware!! Failed to pay anything on their offered 4% rebates on over $5000 in purchases. Excuse after excuse!! First rebate por... See more
Company replied
Company details
Written by the company
MaxRebates is a fast-growing cash back site providing shoppers access to the best available cash back, deals and coupons. Offering 100% of the commission from our merchants to you, we make sure you never overpay. Saving starts with us when you shop online.
Contact info
United States
- contact@maxrebates.com
- maxrebates.com
Replied to 50% of negative reviews
Typically replies within 24 hours
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nice cashback website
very easy to use, and it tracks the shipping trips accurately too! highly recommend!
I am a recent customer to Maxrebates
I am a recent customer to Maxrebates. I joined because of the signing bonus. I was disappointed w what my referafriend bonus came out to be. It was no where near $50. I think they should explain a little clearer the refer a friend bonus structure.
But otherwise I’ve been very happy! I love the wide variety of merchants. Thank you!

Reply from maxrebates.com
Great Cashback site
Great Cashback site. Great offers. Highly recommend. Easy to use. Always saves me money.
Very good cash back website
I shop, I get money, what's not to like?
I shop, I get money. What's not to like?
Is a Very Good Site for to gain Cashback
Would recommend!
Automated search when added as web extension.
Excellent results and easy to use, good cash backs.
They are scam
They are scam! I made a purchase more than 6 months ago. But still “Pending”. I emailed several times but they always say “ Due to the heavy volume of orders they got, other merchants review the order late and we need to make follow up.” Thats it. Do Not Use MaxRebates

Reply from maxrebates.com
The thiefs
The thiefs! I made a purchase more than 1 year ago but my cashback status is still "pending". Do not use them.

Reply from maxrebates.com
They are big scam! Be careful!
They are big scam! Be aware! Whe you see the cash back is not shown up and try to file a claim, they will tell you that merchant is not supporting claim. However, they never list this at the cash back page before you made the purchase.
Update: Don’t trust their b**shxt at all. Lucky this is the first time I used them. Just been scammed about $20. God will let them repay for this.

Reply from maxrebates.com
WORST Cashback site out there.
This is the absolute WORST of the cashback sites. I have never been asked by any other site to "Verify" my purchase, since you know, that is the whole point of the cashback site.........to verify and pay out. I showed them 2 of the 3 they asked for and can't find another(because its 2 years old). So they are now keeping over $200 in cashback for this. NEVER had this on any other site. Do not use them, Topcashback is awesome, RebatesMe, Rakuten is hit or miss, but these guys are the #1 worst. Avoid at all cost.

Reply from maxrebates.com
Dishonst company. Beware!
I completed the requirements for an offer and was expecting a rebate of $17.99 which is significant for a click trough site. After a few month of not being credited, I contacted MaxRebates. I was told that the transaction was denied by the merchant. The merchant then responded that they could see I used an offer and that nothing was wrong with the transaction. Even though I've shared the merchant emails with MaxRebates, the refuse to give me what I qualified for. Be careful! I will report this to the IC3 goverment agency and the BBB if this is not resolve promptly.

Reply from maxrebates.com
Great High Yield Cashback Amounts!
There are so many TRUE cash back…
There are so many TRUE cash back websites, save your time, avoid MaxRebates!
When you want to payout, they will ask you to email them near every single order screenshot!
It turns out it is IMPOSSIBLE to get your money paid!

Reply from maxrebates.com
They do not pay out the cashback
They will leave your cashback to rot in "pending" purgatory indefinitely. It has become clear that they will never update this or actually pay it out. I came here because they offered a higher percent than other places like Rakuten that I'd used. I understand now that it's just some sort of scam.
January 2023 update:
Checked back out of curiosity. Still "pending" and we are 4+ months out from the purchase. Once again - unfortunately MaxRebates is some sort of scam I fell for. Just use a reputable site if you want cashback.

Reply from maxrebates.com
Customer services is excellent
Good deals, complicated first payout
Often has really great deals, which means lots of cash back. It took a while and had to jump through some “security hoops” to get initial payout approval, but since then have received 2 payouts just fine!
Save a headache and use other cash back sites
Save yourself stress and effort and use trustworthy cash back sites instead of MaxRebates.
Took over 6 months, multiple contacts with MaxRebates and seller store to receive payout. Received less than the cash back percentage advertised, but am just glad I got anything. Process is filled with unnecessary steps that seem intended to trip you up and avoid a successful payout.
After checking on the status every few weeks and getting the response that MaxRebates still was unable to confirm my order, I contacted the store directly. They informed me a payment had been made to (what sounded) a separate company months ago. After sharing this detail with MaxRebates I was informed this was a parent holding company and suddenly the cash back appeared in my account.
After requesting a payout I then was told that further verification was needed and I had to send a screenshot of my order (which I had already done to request the missing cash). Am now in the 7-14 day waiting period for the payout to process - fingers crossed it actually goes through.
When I asked about the lower cash back rate (I got ~$40 less than expected) MaxRebates told me it was up to the store to decide how much to pay. Sounds like deceptive advertising on MaxRebate’s part and inconsistent with every other cash back site I have used.

Reply from maxrebates.com
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