Everything was respected by Maxima, the only thing is that we are waiting a long time for the delivery... Customs clearance process, courier service... We have been waiting for about a month.
Company replied

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Everything was respected by Maxima, the only thing is that we are waiting a long time for the delivery... Customs clearance process, courier service... We have been waiting for about a month.
Company replied
I just got feed back from them and it says the rubber gets warm but no. It isn't. The rubbers are fine. The refrigerator not getting cold already after a year and the entrance (where the door... See more
Company replied
we bought a meat grinder for 500euro and it stopped working in 2 weeks. **UPDATE** Well, i wouldn't have believed you if you told me that Maxima takes these reviews so seriously, but they do! I wa... See more
Company replied
The technical team is answering very fast and helped me, thank you. The Dachser transportation cost is very very expensive. We have a carrier at a very good price but the goods are not palletized (e... See more
Company replied
With more than 50 years of experience, Maxima is a trusted name in the professional kitchen & hospitality sector. We provide durable, safe, and innovative kitchen equipment that can easily handle intensive daily use. Our products meet the strictest European quality and safety standards and are fairly priced. This way, we combine quality with affordability. What makes Maxima different is our dedication to customer satisfaction; we make people smile! Our in-house sales and support team is ready in 14 languages to provide fast and expert advice and service. We also have our own technical department and warehouse, so customers can always rely on quick solutions and reliable spare parts. Our core values, teamwork, professionalism, commitment, resourcefulness, and energy, form the foundation of everything we do. They guarantee not only high-quality products, but also a smooth purchasing experience and long-term partnerships. Today, customers in more than 80 countries trust Maxima. With a wide product range, excellent service, and continuous innovation, we make sure our partners and their customers can always count on us.
Nijverheidsweg 23A, 3641RP, Mijdrecht, Netherlands
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Reply from Maxima
While looking at the Mini Waffle Maker, I was a bit sceptical due to some negative reviews addressing mostly shipping issues. My Mini Waffle Maker was shipped on 7th April and I received it 13th April. 6 days all in all from Netherland to Croatia is not much, considering the fact that Sunday was Easter day and Monday was Easter Monday…so it’s excellent!
Quality wise it’s really surprising. It’s heavy and robust and jet, although commercial grade built it has fancy slick lines and nice design, beautiful inox. It’s too soon to speak of durability. I will post a review after a year of usage, but on the first look after this first very positive impression I think it will meet all my expectations.
Thanks Maxima!
Dean

Reply from Maxima
the quality of the table is very stable, my only concern was the packing of the screws (small things) it was scattered around luckily it was complete.

Reply from Maxima

Reply from Maxima

Reply from Maxima
Excellent service, quick, fast and goods arrive in perfect condition ready to go. Thanks for your help

Reply from Maxima
because you are not abble to put our vat number we will buy only once at your website

Reply from Maxima
we bought a meat grinder for 500euro and it stopped working in 2 weeks.
**UPDATE**
Well, i wouldn't have believed you if you told me that Maxima takes these reviews so seriously, but they do! I was going to give 4 stars because our whole issue wasn't resolved 100%, but i gave 5 stars because they did their best to address our issue and THEY LISTENED and RESPONDED and really thats what its all about!

Reply from Maxima
From soup to nuts you guys are first class.
Your follow up and service is top notch!

Reply from Maxima
High quality equipment. Fast delivery.
Very reasonable prices for high quality items.

Reply from Maxima
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